Toyota of Plano

Great customer service, no pushy sales. Took the time to understand our criteria and showed vehicles that matched. Did not try to force anything. Sale went smooth and without any issues. understand our criteria and showed vehicles that matched. Did not try to force anything. Sale went smooth and without any issues. More

I went to this dealership after looking for the specific car I wanted online. The car was there as expected and after a brief wait I was assisted by Woody Woodward. We went for a test drive with no issues a car I wanted online. The car was there as expected and after a brief wait I was assisted by Woody Woodward. We went for a test drive with no issues and the subsequent sales process was quick and easy. Woody was enthusiastic and knowledgeable throughout the process. For the finance paperwork I was assisted by Adel Sammak who was also very helpful and answered all of the questions and concerns I brought up. Overall the experience was very good and I would not hesitate to recommend this dealership. More

Keith listened to what my fiancé wanted and didn't try to sell what he thought was a good deal. He figured out what she wanted quickly. He went in to great detail when showing options and exp didn't try to sell what he thought was a good deal. He figured out what she wanted quickly. He went in to great detail when showing options and explaining them. He was very knowledgeable. More

I stopped by three other toyota dealers before meed Jay and he is the best sales person i met. everything was so easy to work with him. I recommend everyone who wants to buy toyota cars. and he is the best sales person i met. everything was so easy to work with him. I recommend everyone who wants to buy toyota cars. More

Everyone I dealt with at Toyota of Plano was very professional, friendly and helpful. I walked away from there feeling that I had gotten a good deal and that they would be easy to deal with in the fu professional, friendly and helpful. I walked away from there feeling that I had gotten a good deal and that they would be easy to deal with in the future. More

This is by far the best dealership I have ever done business with. Rusty Gentry, GM, and Keith Burr were very professional, listened to my needs and delivered an outstanding Truck. business with. Rusty Gentry, GM, and Keith Burr were very professional, listened to my needs and delivered an outstanding Truck. More

Best dealership and employees ever! I never walked into a well-established dealership with welcoming atmosphere and happy employees. I was helped by an employee name Jay Lee, and he was the best employee I e well-established dealership with welcoming atmosphere and happy employees. I was helped by an employee name Jay Lee, and he was the best employee I ever encountered with! Most employees I met before are just eager to sell whatever cars available, just for the benefits of their paychecks but Jay Lee was eager to help me with what car was the best for me, how it is economically stress-free and how I could purchase it with the lowest price. Awesome dealership. I definitely would be going back and recommend it for everyone! More

We went to the dealership only to look at the cars and not purchase it right away. But everyone there was so nice and friendly, especially Sam Albalouli, who was the one who helped us. Will definitely go not purchase it right away. But everyone there was so nice and friendly, especially Sam Albalouli, who was the one who helped us. Will definitely go there again. More

My positive experience started with the very informative website which featured all of the details that I needed in researching a vehicle of choice. The website had a brief contact form to fill out if inte website which featured all of the details that I needed in researching a vehicle of choice. The website had a brief contact form to fill out if interested in a vehicle. Brian was very prompt and professional in his response, no pressure, offering any information via e-mail to get me all the details and schedule an on-site visit. This was perfect as I had a busy day and couldn't be tied up too much on the phone outside of work. Brian even offered to pick me up at a nearby rental site where I was returning a car. On arrival to the premises, my wife and I were greeted even as we were exiting our vehicle and quickly directed us to Brian. Brian was immediately prompt and efficient showing us to the vehicle up front, having prepped it for our visit, so we immediately went for a test drive and felt like we were talking to an old friend on a leisurely drive. Brian offered us a comparison of financing options stating that he thought they could be competitive than our own bank, they were. After a brief introduction to Sam Kaar, we were quickly discussing terms and warranty options, all the time having a nice chat and feeling very welcome, not rushed. We were relaxed, making Facebook jokes and all the while felt we were being given the service that we came to buy and not anything someone was selling us. Sam stated that he could make some adjustments to the options for warranty that actually worked out better to our needs and keeping with the previously agreed pricing. We drove home happy in a very nicely equipped vehicle and felt after all of our research and the visit that we had absolutely been satisfied with the best deal, the best dealer experience, and satisfaction after the sale. Looking forward to recommending this dealer to friends and family and coming back for more business in sales and service. More

My husband and I went in to buy a used car and our sales person Brian helped us through the whole process. Afterwards we went into the finance office and I'm so sorry but I don't remember the finance person person Brian helped us through the whole process. Afterwards we went into the finance office and I'm so sorry but I don't remember the finance person's name and he was able to give us a loan with a better interest than what we originally came in with and for lesser months. The whole process took just under 2 hours and was the smoothest experience we had since buying new cars. We bought a 2009 Lexus RX350 and paid CASH for it and that took longer than being in Toyota of Plano. All in all we're very greatful for the great customer service and will be buying from them again as soon as our daughter moves here from California. More