Toyota of Plano

My experience over here was amazing. This is by far the best experience I had with a dealership. I loved the staff and Anwar was excellent and very patient. We did not expect to buy a new highlander. We we best experience I had with a dealership. I loved the staff and Anwar was excellent and very patient. We did not expect to buy a new highlander. We were only thinking about buying a used one until he showed us the features and the price difference which was not that bad. He was very patient with us because we had to think about it for awhile. He did not push us in any way. This dealership in general was a very good dealership. This is the best dealership that I have been to by far. I Would recommend this dealership to all of my family and friends. I would definitely come back to this dealership to purchase another car. More

I truly appreciate all the help i received from these group of people, They are very professional and went out of their way to make sure I got the deal that I was asking for. I would and do recommend thi group of people, They are very professional and went out of their way to make sure I got the deal that I was asking for. I would and do recommend this dealership to friends, family and co-workers. When its time for a newer used car I plan on coming back. More

Jacoub Oueini was the person who helped me to buy this car. He explained clearly and patiently to me about the car which just suits my need. He is extremely professional and has so much patience as i know car. He explained clearly and patiently to me about the car which just suits my need. He is extremely professional and has so much patience as i know nothing about car. He showed me a couple of cars and I test drove the car. I am very happy with the price and the car. I recommend strongly Jacoub to anyone who wants to buy a car. He not only knows a lot about cars, he also helps customer patiently to find what suits customer perfectly. More

We purchased a new 2014 Prius at this dealership. Our salesperson was Moe Rezaei. He was courteous, respectful, and professional. He listened to our needs, introduced us several different trim models and salesperson was Moe Rezaei. He was courteous, respectful, and professional. He listened to our needs, introduced us several different trim models and specs that we might be interested in, and patiently took us to test them out. He and his sales manager John Fulgoni worked hard on getting us the car we wanted within our price range. In addition, they were both fun and humorous, which made this experience very pleasant! We had visited a few other nearby Toyota dealerships before we made our purchase at Toyota of Plano. Unlike a few salespersons of other dealerships, Moe and John never showed apathy or disengagement when the price we proposed was out of their acceptable range. They were always smiling and used humor. I highly recommend this dealership, Moe Rezaei, and John Fulgoni! They were exceptional! More

First off.. I've been through the process of buying a new vehicle twice in the past 2 years. Unfortunately my first purchase with Toyota of Plano, a 2012 Scion tC, only made it to year two. It was totale new vehicle twice in the past 2 years. Unfortunately my first purchase with Toyota of Plano, a 2012 Scion tC, only made it to year two. It was totaled in an accident a couple of weeks back. Overall, I was very nervous with the whole situation as this was my first accident ever, let alone in a leased vehicle. If i had one thing to recommend to anyone purchasing a new vehicle, it would be to get GAP insurance. This is a no-brainer. Without it my accident could have been far worse in terms of financial damage. After insurance cleared everything up with Toyota, i came back looking to get into a new vehicle, trusting in the outstanding service i had received in the two years prior. I walked in and was directed straight to Gil Selasky. He was very straight and to the point and asked what i was looking for exactly. I responded saying that i was looking to get into a truck and that i needed to weigh my financial options. His response was: "Let's go find you exactly what you are looking for and we'll work through the financials later." This assured me that he was there to help me get what i wanted, and that he would work with me every step of the process. Which he did. I test drove a beautiful new 2014 Tundra Crewmax and knew as i pulled off the lot for a test drive that i had found my new ride. After testing out the wheels, we made our way in to work through the "fun" part of the car buying experience. This is where Matt came in. Matt is the Sales Manager. He sat down with myself and Gil and worked through financing options with me. Being in a sales myself, i was glad to grind it out with these guys. Matt was a professional, without being too forward. It never seemed like i was being pushed into making a decision. My choice was my own and Matt made the process that much easier. We worked out one heck of a deal on the best vehicle i have ever driven. I signed the dotted line and was ready for the real paperwork. Having some minor issues on my credit history held the process up a tad bit. Then Ray comes around the corner and i recognize him from the last time i had purchased a vehicle. He came over shook my hand and said "You're good, let's make a deal!" This alone has made me a customer for life. The fact that my credit history says one thing but my character says another.. and Ray appreciated that. The last part of my buying experience, left me at the desk of Adel. He explained the fine print in detail and left no questions in my mind that i had made the right decision. I was pleased with the entire experience this time around. I have recommended Toyota of Plano to a few friends who are in the market for new vehicles. I have no doubts that they will have a similar experience. Thanks ToP for everything! More

Remember that Customer Service and First Impressions are a gift and this dealership exceeded my expectation in all catergories. I believe in Toyota and have always felt safe driving this car. Thank you Br a gift and this dealership exceeded my expectation in all catergories. I believe in Toyota and have always felt safe driving this car. Thank you Brian and Tony Keep up the Great Work !!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

I wouldn't purchase a car from anywhere else. workers are friendly and down to earth. Negotiated a great deal so i could have the car of my dreams are friendly and down to earth. Negotiated a great deal so i could have the car of my dreams More

We just bought our 2nd car here in recent years. They had the car we needed, and were able to close the transaction quickly and easily. Brian was very accommodating, quick to answer our questions, and r had the car we needed, and were able to close the transaction quickly and easily. Brian was very accommodating, quick to answer our questions, and respectful of our time. We couldn't ask for more. More

After being shopping around for a used vehicle for several weeks in the DFW area, I came across Toyota of Plano and reluctantly decided to walk in since I was expecting to receive the same "uncomforta several weeks in the DFW area, I came across Toyota of Plano and reluctantly decided to walk in since I was expecting to receive the same "uncomfortably awkward" kind of treatment that I had been exposed to every time I tried another dealership in the weeks before. I am so glad made de decision of stepping across the doorway at Toyota of Plano. From the minute you enter the facility you feel invited and welcomed. They'd go the extra mile to understand your needs and meet your requirements. If they were patient enough to deal with me (an unbeatable hard-to-decide customer) I am sure they can make anybody happy. JR Sebastian, Sam Kaar and Shane House are fantastic. They worked with me all the way through to make sure I got what I needed. With their huge selection and such a professional staff, no wonder why they are constantly awarded as a "top of the notch" dealership in the area. Keep it up Toyota of Plano!!! More

Sonny Ismail, salesman, along with Matt Hashem, sales manager, and Mark Miller, business manager did an outstanding job helping Regina and I work through the purchasing process of our new Toyota Sequoia. manager, and Mark Miller, business manager did an outstanding job helping Regina and I work through the purchasing process of our new Toyota Sequoia. Sonny is very friendly and directed us to exactly what we wanted, negotiated fairly and made the overall experience a pleasant surprise. Rusty More