Toyota of Plano
Plano, TX
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Excellent customer service, best overall experience in the DFW region. I went to 5 other dealerships before I went here and I have to say they are the most professional, customer oriented, price friendly the DFW region. I went to 5 other dealerships before I went here and I have to say they are the most professional, customer oriented, price friendly dealership in the area. I would highly recommend them to anyone in the market for a new car. More
Jacoub Oueini was wonderful. This was our first time to this dealership and he got to us right away and totally accommodated our busy schedule. He also worked with us to answer all of our questions about this dealership and he got to us right away and totally accommodated our busy schedule. He also worked with us to answer all of our questions about the car. When we picked it up, he spent A LOT of time with me helping me "pair" my cell phone (which was not completely functional due to a crack in the glass case) with the system in the car so that I can make and receive phone calls hands-free using Bluetooth. He made sure that we knew what his schedule was so that he could be there for us and took the time to explain all of the paperwork involved in the transaction. In short, he cares. He cares about his customers and wants them to have a great experience. We will refer people to this dealership because of Jacoub. More
Sal Rodriquez was the perfect customer representative for our family. We were there to give our youngest daughter her first car buying experience. Sal set the tone for an encouraging experience. He L our family. We were there to give our youngest daughter her first car buying experience. Sal set the tone for an encouraging experience. He LISTENED carefully to what we wanted and needed, then walked us PATIENTLY through the selection process. Brianna had selected a few vehicles to look at, some of which would not work for her, and he was quick to move on with us to the next option. He DID NOT WASTE any of our time on a car we did not want. He DILIGENTLY updated us after we left the dealership, to keep us interested in the vehicle available for us. He is the kind of sales person that I would have no concern about returning to the next time I purchase a car. He let me know that he was interested in locating what I as a consumer needed. Customer service is the key to return business in this market, where the internet ALONE is a possible source for everything. We just sold her old car on the internet! Thank you Sal for bringing us to the negotiating table, and keeping us there! As a family, we will not hesitate to return when time to purchase comes again. Our overall experience with the sales team was very positive. Thanks Toyota of Plano from the Schirmer's. More
Excellent Service Based on our experience with Toyota of Plano, the service of Mr. Anwar Achenkunju and team was outstanding. We found excellent co-operation between st Based on our experience with Toyota of Plano, the service of Mr. Anwar Achenkunju and team was outstanding. We found excellent co-operation between staffs.. We will recommend our friends and relatives to this dealership. Thanks, Bino Mathew & Deepthi Rajan More
Great service, fast, professional & friendly, overall GREAT! I was referred to Kevin Vo by my father. I was greeted and welcomed quite fast compare to other locations. Kevin led us back to his desk and to save t I was referred to Kevin Vo by my father. I was greeted and welcomed quite fast compare to other locations. Kevin led us back to his desk and to save time I immediately told him what car my husband was interested in. Kevin was very friendly and professional throughout the process. Personally, because of my legal field of work, professionalism is extremely important. Kevin was very knowledgeable and worked with us as well as advised us on a couple of different purchasing options (unlike other places we went to). Kevin made my experience very pleasant and faster than I was expecting (which is great because time is crucial that day for us). He went straight to the point and did not hesitate to be honest with us about what he can and cannot offer/do, (which was greatly appreciated because that saved us lots of time). I will recommend Toyota of Plano (1001 Preston Road, Plano, TX 75093) as well as Kevin Vo to friends, family, and acquaintances. More
purchase of new car Very satisfied with the purchase of our 2012 Toyota camry. Anwar was very friendly, helpful, courteous, answered all our questions. Would definitely r Very satisfied with the purchase of our 2012 Toyota camry. Anwar was very friendly, helpful, courteous, answered all our questions. Would definitely recommend this dealership to friends and family. More
Anwar Achankunju was very courteous and friendly. He answered all our questions and explained to us. Answar was very helpfull in finding the car we wanted. I do recommend this dealership and especiall answered all our questions and explained to us. Answar was very helpfull in finding the car we wanted. I do recommend this dealership and especially Anwar for anyone who need a new car. Mark Miller, the new car finance manager was very professional, friendly and courteous. He was very helpful in getting my new car financed without any hassle. He explained in detail the options we had as far as warranty is concerned. He definitely will be considered as my finance manager for my next Toyota. More
ANWAR ACHANKUNJU IS VERY FRIENDLY , GOOD MANNERS, HARD WORKER , USED TIME MANGMENT , EXCELLANT EMPLOYEE IN TYOTA OF PANO. ME AND HUSBAAND GAVE FIVE STAR FOR ALLWORK WORKER , USED TIME MANGMENT , EXCELLANT EMPLOYEE IN TYOTA OF PANO. ME AND HUSBAAND GAVE FIVE STAR FOR ALLWORK More
I went through Consumer Reports and used their true value service, which gave me internet pricing from 6 or 7 DFW Toyota Dealerships. Toyota of Plano had one of the more competitive prices per my research o service, which gave me internet pricing from 6 or 7 DFW Toyota Dealerships. Toyota of Plano had one of the more competitive prices per my research on various car websites. Many of the dealerships were aggressive in their phone calls, telling me that the lower price given me by Toyota of Plano and another dealership were not "possible" and that I was being played. I went to Toyota of Richardson in person, was told the same thing and was countered with a price $1,100 over that of Toyota of Plano. Needless to say, when I went to Toyota of Plano, I was skeptical. However, with NO hidden costs, no haggling, no "oops we just sold that vin", I got the price they promised through Consumer Reports and the exact Prius I wanted. Everyone was very nice and helpful. The entire purchase and financing was absolutely pressure free. After purchasing the car through Lee Mitchell, Gil Selasky spent over an hour with me in my new car going over the controls, showing me how to set radio stations, interpret the gauges, set things on navigations, how to start the keyless car, open the trunk, etc (yes, I needed this because my prior car was a 2000 model...very basic and key based... A lot changed in 14 years). I would recommend the folks at Toyota of Plano to anyone wanting a Toyota. More
Awesome dealer! This is my 5th buying Toyota from same sales person and I love its experiences with him. He always trys hard to help me out. This is my 5th buying Toyota from same sales person and I love its experiences with him. He always trys hard to help me out. More