Toyota of Plano

Brian Salm -- highly recommended Brian Salm is a true asset to this dealership. We have purchased from the new car side previously, but not from the pre-owned side. Brian made us fe Brian Salm is a true asset to this dealership. We have purchased from the new car side previously, but not from the pre-owned side. Brian made us feel not only welcome, but appreciated. His service skills are excellent, and his follow-up after the sale is outstanding. He made us feel that we received the best deal possible. More

Discriminatory and coercive ZERO STARS. Sales guy was nice, but I went to see about getting a larger car and was coerced into agreeing to a credit check before I was allowed to e ZERO STARS. Sales guy was nice, but I went to see about getting a larger car and was coerced into agreeing to a credit check before I was allowed to even test drive. Apparently this is not standard practice for them, they admitted to that.... They are just very discriminatory against people who don't look like a typical North Dallas soccer mom. The sales man abruptly walked away when I said I would not put cash down TODAY and didn't bother saying thank you, kiss my foot or go die in a fire. I would t recommend this dealership to my ex husband.....lol. So a song on my credit for purple hair and visible tattoos. Yay discrimination!!!!! I will be filing a complaint with the BBB as well. More

bad tires I drove the car home and found the tires were not good. I called. they said to bring the car back and they would take care of it. I drove the car home and found the tires were not good. I called. they said to bring the car back and they would take care of it. More

Great Buying Expierence After researching new vehicles on the computer and asking for info from dealerships, I connected with Sonny Ismail on the Toyota of Plano website. I After researching new vehicles on the computer and asking for info from dealerships, I connected with Sonny Ismail on the Toyota of Plano website. I felt like Sonny really listened and asked questions to help find the best vehicle for my needs. I felt Sales Manager Matt Hashem and Ermin Komic in Finance worked as a team with Sonny Ismail to make my Camry purchase a seamless process at a great price. I can honestly say Toyota of Plano exceeded my expectations. Lastly, I think my 2014 Camry XLE is going to give me many years of driving enjoyment. Brenda Gregg More

Toyota of Plano Believes in Service I enjoyed working with John, he called me back when he said he would and answered all my questions. I highly recommend him to anyone looking for a ca I enjoyed working with John, he called me back when he said he would and answered all my questions. I highly recommend him to anyone looking for a car. The dealership all works together to make the experience memorable. More

Great Buying Experience I can't say enough positives about Sonny Ismail and Toyota of Plano. I bought the exact car i wanted at the price i wanted to pay and received an exce I can't say enough positives about Sonny Ismail and Toyota of Plano. I bought the exact car i wanted at the price i wanted to pay and received an excellent price on my trade in. The entire staff is warm, helpful and friendly. I like the dealership so much i applied for a job there. More

Excellent! Such a great experience! Rusty and Israel were extremely informative, helpful and patient. I definitely recommend Toyota of Plano for anyone looking f Such a great experience! Rusty and Israel were extremely informative, helpful and patient. I definitely recommend Toyota of Plano for anyone looking for a new or used car and excellent customer service! More

Andy V Really enjoyed working with both employees. Dennis and Sam both were extremely patient and thorough in helping me meet all my needs. Dennis spent hou Really enjoyed working with both employees. Dennis and Sam both were extremely patient and thorough in helping me meet all my needs. Dennis spent hours helping me find the exact truck that I was looking for, test driving and I couldn't ask for better customer service. As a first time buyer, Sam was great in helping me meet my finance needs and was a pleasure to work with. I would definitely recommend the both of them to anyone looking for a new Toyota. More

F-150 I purchased an F-150 that I found online from this dealership. I contacted the dealership late on a Thursday night. They got back to me Friday morning I purchased an F-150 that I found online from this dealership. I contacted the dealership late on a Thursday night. They got back to me Friday morning they had already ran my credit and said I was good to go. Made it over to the dealership during my lunch break and drove off the lot with the truck about two hours later. Was great customer service to get the deal done in a time crunch. More

Great Experience Brian was able to help me find a used car within my price range. I walked in knowing the exact car I wanted, and when that one wasn't available (it h Brian was able to help me find a used car within my price range. I walked in knowing the exact car I wanted, and when that one wasn't available (it had sold the evening before) Brian helped me find another one that was suitable to my needs and within my budget. The whole experience took less than 2 hours. This was my first car-buying experience and I'd definitely recommend Brian and this dealership to anyone. More