Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Plano
Plano, TX
5,396 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 5,396 reviews
May 01, 2014
Very nice and Friendly dealer I met a sale representative, Mustafa Al-Far, at the front door. I can say he really helped me from the first until the last second since we met. He is I met a sale representative, Mustafa Al-Far, at the front door. I can say he really helped me from the first until the last second since we met. He is really polite, never aggressive when we made a negotiation. I might get the price that over I expected, but I can say it still be a good deal for me. I just wanna say thank you again to Mustafa Al-Far and David Strawn to help me get a new first car in my life. I hope to get really nice service from you guys every time I visit there. Very good dealer, Very nice Sale representative, and Reasonable Deal. Thank You Guys :) More
by spanukieat
Employees Worked With
Mustafa Al-Far
May 01, 2014
Great Customer Service This is my second purchase from Toyota of Plano and all services are done here. Great customer service and courteous and prompt service. This dealers This is my second purchase from Toyota of Plano and all services are done here. Great customer service and courteous and prompt service. This dealership is my choice and would recommend anyone to the new and used vehicles departments More
by sunny_aviary
Employees Worked With
Anwar Achankunju, Ken Johnson, Jordan Robison
April 30, 2014
Extremely poor after sales service Hi, I took a toyota Rav4 XLE 2014 from toyota of plano. The purchase experience was pleasant and I do not have any complaints. Its the after sales Hi, I took a toyota Rav4 XLE 2014 from toyota of plano. The purchase experience was pleasant and I do not have any complaints. Its the after sales service which I would give 10 on a scale of 1 to 10 with 10 being extremely poor. I was told that I would get a call once they have received my license plates. I purchased on 03/11 and they received the plates on 03/21. They did not call me. I was calling them every week to enquire on this and they would say they haven't received the plates. I have emailed Kal Mian a number of times asking for the plates and he would reply they didn't receive the plates. I spent $69 for a rental vehicle to take my road test for my license. and on 04/24 when I called them, they said they have received the plates on 03/21. When I asked for a compensation, one manage spoke very rudely like its not his problem that I paid for the rental vehicle and I can complain to Toyota which I have done. Also on the service, my windshield mirror lights did not work, I had a wheel balancing problem and noise while braking when backing up and braking on slow speed and noise when backing up. I got it serviced twice and apart from the wheel balancing, nothing has been done properly. The part for the lights they said they did not have it in stock and would order it. Overall, its a very bad experience which I never expected from a Toyota dealership and in future also, I would never go for a Toyota and would never recommend "Toyota of Plano" I would not give even 1 star for their after sales service. More
by vimalprabakar
Employees Worked With
I do not remember, but one of the manager was very rude, Ray Bellamine, Kal Mian
April 29, 2014
TofP delivers again This is my third purchase and i knew what I wanted and the Dealership team accommodated me very well. No haggles since I brought an idea to them they This is my third purchase and i knew what I wanted and the Dealership team accommodated me very well. No haggles since I brought an idea to them they could understand and presented a win/win. I ended my 2012 Camry SE lease 7 months early and got into an upgraded 2014 1/2 Camry SE for no money down and my payment is less than on the 2012. Faz, Kal and Mark were expeditious in getting the car, the paperwork and the Detail completed in about two hours start to finish. No high pressure at all. More
by gcarlino
Employees Worked With
Faz Imam, Mark Miller, Kal Mian
April 27, 2014
Review for Israel Moncada, Sales Rep Israel Moncada provided complete and friendly service, and he came in early to install the plates and explain the Avalon car features. He is and will Israel Moncada provided complete and friendly service, and he came in early to install the plates and explain the Avalon car features. He is and will be an asset to the Toyota sales team. Terrific sales rep! More
by nbaum
April 25, 2014
Great Guy to Buy From We bought a new RAV4 from Sean and he was very helpful in giving us all the details we asked for and seemed to be on our side when it came to negotiat We bought a new RAV4 from Sean and he was very helpful in giving us all the details we asked for and seemed to be on our side when it came to negotiations. I didn't feel like he was trying to squeeze anything out of us and he was honest in our interactions. We ended up satisfied with our purchase of a new Toyota and our experience at Toyota of Plano with Sean Li. More
by tapick
Employees Worked With
Sean Li
April 23, 2014
Amazing actions I am fully satisfied with the dealing of your sales people during the visit.The speedy actions to deliver the vehicle on the second day itself was ama I am fully satisfied with the dealing of your sales people during the visit.The speedy actions to deliver the vehicle on the second day itself was amazing.Best wishes for the entire team. Thanks, Sam Chacko. More
by pulimoottil
Employees Worked With
Anwar Achankunju
April 22, 2014
Truly Exceptional Toyota Dealership in Plano, TX The service was really friendly and excellent. The day after we purchased our vehicle we had a question and Anwar answered our e-mail even though it The service was really friendly and excellent. The day after we purchased our vehicle we had a question and Anwar answered our e-mail even though it was Easter Sunday. There was no hassle with the price and we didn't have to spend all day there. We would definitely recommend this dealership and Anwar to any of our family or friends. More
by k_patel
Employees Worked With
Anwar Achankunju
April 22, 2014
Great experience! I purchased a '14 Toyota Highlander over the weekend. Initially I was helped by Matthew Jacob who is a brand new sales rep. He was extremely persona I purchased a '14 Toyota Highlander over the weekend. Initially I was helped by Matthew Jacob who is a brand new sales rep. He was extremely personable & was honest about what he knew & didn't know. He brought in some very good helpers, Matt Hashem, Sales manager, who helped answer my questions & structure a deal. Dennis Woodard who helped with the car delivery and explaining everything I needed to know. All very friendly and low key (which I like). Financing was handled by Ermin Komic & he was also very personable & answered all of my questions. I always dread buying a new car as I frankly despise the process, but this experience was different. It was the first place I visited, and while I normally wouldn't buy without further shopping, I felt like they made me a good deal & the culture is such that I'll be happy working with them on any service issues. More
by Bkatz
Employees Worked With
Matt Hashem, Dennis Woodard
April 20, 2014
Excellent Education on Purchase v. Lease Sonny and John Fulgoni did an excellent job of explaining the pros and cons of leasing verse purchasing. I didn't get the same attention at other dea Sonny and John Fulgoni did an excellent job of explaining the pros and cons of leasing verse purchasing. I didn't get the same attention at other dealerships. Excellent organization. More
by mccrex
Employees Worked With
John Fulgoni
