Toyota of Plano
Plano, TX
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Excellent people!!!! Visar Visoka - Visar is the Sales representative that reached out to me with my internet query. Visar was polite, to the point and respected my time. Visar Visoka - Visar is the Sales representative that reached out to me with my internet query. Visar was polite, to the point and respected my time. He listened to my requirements (very important and not common) and did not try to sell me anything that did not meet my needs. He heard what I was looking for, went in search of it and then sent me text photos. Next I asked for a certain price and told him I would not go to the dealership unless that price was met. He met the price and I went to the dealership to try the vehicle. I loved the car and we began to negotiate. He met my required trade in allowance and the deal was finalized. He went off to have the car detailed and prepped while my paperwork was prepared. Once the paperwork was complete he was waiting with my trade and the new car parked together so my belongings could be transferred to the new vehicle. He was once again very helpful and pleasant. I believe he has a bright future in this industry and I recommend him very highly. Ask for him by name, you will be very pleased with him. That next morning I realized I had forgotten to check a storage location on the dash of my trade in and left my work ID behind at the dealership. I phoned Visar and when I showed up two hours later he not only had my missing personal effects, but he also had removed my personalized plate holder that I had completely forgotten. Hows that for going the extra mile! Kudos to you Visar, you made a customer for life! Mark Miller - Mark walked me through the myriad of paperwork involved with purchasing a new vehicle. He proved to not only be very knowledgeable, but was also very pleasant, very patient with my questions, and explained all the different intricacies to me in great detail and with a very pleasant demeanor. He made this poertion of teh car buying experience most enjoyable and he was also very considerate of our time and worked hard to get us through it all without having to wait on him. I appreciated working with him. I rate both of these employees as excellent and as a result recommend Toyota of Plano to you all. Happy new vehicle shopping y'all! More
Persuasive not Pushy My wife needed a new car and she wanted to test drive a Scion, we had previously checked out the KIA Soul and wanted a similar vehicle to compare. Alt My wife needed a new car and she wanted to test drive a Scion, we had previously checked out the KIA Soul and wanted a similar vehicle to compare. Although the Scion did not measure up to the the Soul and we were considering departing Kash and Omid did a beautiful sales job explaining your special Camry promotion that was going on at that imd. They were able to demonstrate the value of the sale and how it met the parameters of the deal I was looking to negotiate, and upgrade the level of automobile we were interested in purchasing, I recently sold my 2001 Highlander with 175,00 miles and am familiar with Toyota quality and service. AND we have always liked the Camry and knew of its long standing popularity. They were very patient with my wife and I going over numerous financing options, including leasing, to arrive at our final arrangement. These two young men were terrific, professional and courteous at all times and made the whole experience very pleasant. And, although Omid was new to your dealership he was very knowledgable about your product and worked well with Kash. More
2014 Camry Hybrid We have been searching for a Camry for months and finally got the car we need at a great price. Herouy and Israel did exceptional job making it happen We have been searching for a Camry for months and finally got the car we need at a great price. Herouy and Israel did exceptional job making it happened with pricing, type of car, color...etc. they were awesome compared to sales persons we checked with at other toyota dealership. Thank you Herouy and Israel for the great service and your amazing patience. More
Best car dealer and Saler! I bought new Toyota Sienna 2014 here yesterday.Everything was perfect. I will come back if i want to change my car. Thank you so much! I bought new Toyota Sienna 2014 here yesterday.Everything was perfect. I will come back if i want to change my car. Thank you so much! More
Purchase of new/used car Alie was very friendly, knowledgeable and helpful. This was our 2nd experience buying from this dealer. Very pleased with outcome. Look forward to Alie was very friendly, knowledgeable and helpful. This was our 2nd experience buying from this dealer. Very pleased with outcome. Look forward to good service of this car as we have received previously. More
Easy to deal with I contacted the dealer via the internet and told them the Model, color and accessories I was looking for. They sent me a very good offer. I visited I contacted the dealer via the internet and told them the Model, color and accessories I was looking for. They sent me a very good offer. I visited the showroom and we went over their inventory. They did not have the exact match I was looking for but had one on order from the factory that was due to arrive in the time frame I wanted. We closed the sale and they delivered the vehicle 2 weeks early. Exactly what I wanted, 7 miles on the odometer and with none of the high pressure sales techniques that other dealers tried on me. They offered other services like extended warranty, etc. with zero pressure. I will buy there again (of course if the price is right!). The salesman was very knowledgeable about the car, it's features and how to make everything work. Took the time to show me how to pair the phone with the system, operate all the gadgets, doors, spare. Pointed out the new things added since I bought my last Toyota in '07. That was very helpful. In summary they worked to get me the car I wanted at a price I thought was fair (I had verified in advance with KBB and Edmunds) and made the experience professional and pleasant. More
Great services Explain features very clearly. Help to make decision and communicate with customer friendly. Particularly, Very experienced to deal with older people Explain features very clearly. Help to make decision and communicate with customer friendly. Particularly, Very experienced to deal with older people and Asian customers. Price is fair and reasonable. More
Great experience I recently decided to trade-in a well-loved Jeep Wrangler for something a little more grown up. I looked at several Lexuses before deciding, on a whi I recently decided to trade-in a well-loved Jeep Wrangler for something a little more grown up. I looked at several Lexuses before deciding, on a whim, to look at a Toyota Prius. Sal showed me the car and explained its features and benefits. He was very knowledgeable about the car. He then went through and explained the pricing on the Prius and the warranty. When it came time to appraise the Jeep, he went out of his way to get me a fair price on my trade-in. Throughout the buying process, I felt that he went above and beyond to make me feel comfortable and to give me the tools I needed to make an informed decision. In fact, I felt so comfortable with the Prius and with Sal that I ended up purchasing the Prius. If you are in the market for a used car, I would highly recommend working with Sal. More
Jay Lee is the best dealer I ever met I had such a great car buying experience with Jay Lee. He helped us to find right car for our family and offered very reasonable price.to make us smi I had such a great car buying experience with Jay Lee. He helped us to find right car for our family and offered very reasonable price.to make us smile. I am so grateful to meet Jay Lee. More
Great service from Keith Burr Just wanted to thank my salesman Keith Burr for the excellent customer service & willingness to help me find my new auto. He went above and beyond wha Just wanted to thank my salesman Keith Burr for the excellent customer service & willingness to help me find my new auto. He went above and beyond what I would have expected. Even in the rain. :) Thanks again for your patience and I'd definitely recommend this salesman and dealership to any of my friends and family. Kudos. More