Toyota of Plano

Experience If you go to Toyota of Plano,I would definitely will recommend for jay lee. Thanks for helping me out for first financing our car. You did a good job If you go to Toyota of Plano,I would definitely will recommend for jay lee. Thanks for helping me out for first financing our car. You did a good job man. Highly recommend ... More

Amazing Experience! I had a great experience during my visit to Toyota of Plano. The sales person Mr. Julian was very friendly and kind . He took time to show us various I had a great experience during my visit to Toyota of Plano. The sales person Mr. Julian was very friendly and kind . He took time to show us various models . He gave valuable information about the pros and cones of various models of Toyota. I was able to find my choice of car from here. Great customer service. I think Mr. Julian is a great asset for Toyota of Plano. he explained in detail the terms and conditions of the lease. I had not imagined when I walked in the showroom that I would walk out with the lease in hand!!!I wish him all the best. More

Very Happy My husband and I heard good reports about Toyota of Plano and decided to stop by to get information on the new Camry, Camry Hybrid and Prius. We knew My husband and I heard good reports about Toyota of Plano and decided to stop by to get information on the new Camry, Camry Hybrid and Prius. We knew we would buy a Toyota after driving our other Camry almost 10 years with no repairs to date - only maintenance and replacing tires, brakes and battery. Mark met with us, answered our many questions and gave us all the information we needed to decide on the Camry Hybrid. He took his time to show us several cars with different features and different prices. There was one in particular that I decided on. However, we thought it might be out of our price range. Mark made us a very fair offer and we decided there was no need to look further. I was so surprised when Mark said they would have the car ready that day by the time we finalized the financial stuff. He was right, and he spent as much time as we needed going over all the new technology in the car and making sure we had all our questions answered. We are very happy!! I recommend Toyota of Plano and Mark Stapp to anyone who is looking to purchase a new car. Mark will put your needs first and make sure you are happy before you leave. I love my beautiful new Camry Hybrid. It is the most smooth and quiet car I have ever driven. More

Moe Made Me Happy! Moe more than made up for a bad experience at another Toyota dealer. He found me the car I wanted, at the price I wanted. He was knowledgeable about t Moe more than made up for a bad experience at another Toyota dealer. He found me the car I wanted, at the price I wanted. He was knowledgeable about the car and very pleasant to deal with. My level of satisfaction is high. I am feeling good about my choice to buy a Camry and about buying it at Toyota of Plano. Go see Moe before you make a decision to buy. More

Exceptional Experience My husband and I stopped by the dealership on a Saturday morning to get a look at the interior of the RAV4. I have owned two Camrys, and my husband ow My husband and I stopped by the dealership on a Saturday morning to get a look at the interior of the RAV4. I have owned two Camrys, and my husband owns a Tacoma, and we knew we wanted another Toyota and were pretty sure that the RAV4 was going to be our next vehicle. The day I came in, Michael introduced himself and showed us the showroom vehicle quickly since we told him we had very limited time. Michael was low (no) pressure when talking to us about the vehicle and answering our questions. We made sure to get Michael's business card before leaving that day and I emailed him questions during the week which he responded promptly. I made an appointment for the following Saturday for my husband and I to go pick out my vehicle. The purchase process the following Saturday was wonderful. We had a great experience with Michael and everyone else we interacted with at the dealership (including Mark who helped us with our financing). It was a low stress process with no pressure and we won't hesitate to come back for our vehicle needs in the future. We highly recommend meeting with Michael Collins and visiting Toyota of Plano. More

1st time experience with Toyota of Plano Excellent staff, Alie and Tony were exceptionally helpful, I purchased a great vehicle for a great price, flew in, they picked me up, took care of bus Excellent staff, Alie and Tony were exceptionally helpful, I purchased a great vehicle for a great price, flew in, they picked me up, took care of business. Detail shop needed additional guidance in detailing the vehicle, but Alie ensured I was happy with the end product before I left, I will definitely buy from this team again. Military officer that lives 10hours away. More

What an experience. Usually one would dread a trip to the car dealership because it would either take forever or the dealer wouldn't be the best sport. I was expecting a Usually one would dread a trip to the car dealership because it would either take forever or the dealer wouldn't be the best sport. I was expecting a day full of frustrations and possibly tears. Boy, were my expectations proved wrong. My dealer, Moe Rezaei, greeted me with a smile and was so welcoming. He escorted me and my husband to the table and we got down to business. We recently discussed over the phone what car I was interested in and he had all the paperwork ready. He tried his best to understand what I wanted and delivered. Because I was having trouble understanding, he was patient and even brought me some water. Every question I had, he had the answer. And even if he didn't have the answer, he directed me towards someone who did. While he was getting everything processed, I had time to look around. I came across a Toyota Venza and completely fell in love. So I told Moe, that I had changed my decision and wanted the Venza instead. "No problem," he told me. He got that car all processed and it was ready to go. We went outside and he carefully told me all the specifications to the car. He took his time to explain everything and made sure he didn't forget anything. Moe was definitely the friendliest dealer I've ever dealt with. If anyone I know needs to buy a car, I will direct them to Toyota of Plano, and ask for Moe. More

Great Experience I dreaded buying a new (used) car, having had so many negative experiences in the past. This experience was seamless. Keith Burr was waiting as I pu I dreaded buying a new (used) car, having had so many negative experiences in the past. This experience was seamless. Keith Burr was waiting as I pulled into the dealership (without an appointment). He showed me the cars I had seen on line. No haggling about prices, and I felt, having done my homework, that the prices were fair. This experience was the best I have ever had. I would recommend without reservation. More

Buying a car Our experience buying a car at this dealership is very pleasant because the salesman that assisted us was very friendly, experienced, and knowledgeabl Our experience buying a car at this dealership is very pleasant because the salesman that assisted us was very friendly, experienced, and knowledgeable. He explained to us the things about the car that we wanted to buy and he explained it well. More

Thank You Cookie! I showed up to the service center about 10 minutes before 7 PM to pick up a rental vehicle covered under my Toyota warranty. Everything would have bee I showed up to the service center about 10 minutes before 7 PM to pick up a rental vehicle covered under my Toyota warranty. Everything would have been a routine process except I am not the policyholder for my car insurance and the vehicle is co-titled with my mother who lives in another state. Cookie explained that because all the insurance documents I brought with me contained only my mother's name that she needed to verify my eligibility with the insurance company. We each tried getting through to the insurance company separately. Cookie patiently waited about 30 minutes with me for a representative to come on the phone. Meanwhile, the service center was shutting down for the evening. Finally, we were able to get the information necessary to approve my rental but not before having to conference call with my mother to verify her policy for the insurance company for them to release the right info to Cookie to complete the rental process. I am very grateful that Cookie waited with me nearly a full hour after the service center closed to help me get a rental car back to my neighborhood 23 miles south of Plano. Throughout the whole ordeal, she was extremely professional and courteous. It is clear that she values both her position and the service she provides to her clients. I will definitely come back to the Service Center at Toyota of Plano when I have future issues with my vehicle because of the friendly and helpful individuals like Cookie who work there. More