Toyota of Plano
Plano, TX
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John Ratcliff was TERRIFIC!! My wife and I made up our minds on a new 2014 Highlander since we wanted a little more room for when the grandkids come to visit. We had done our hom My wife and I made up our minds on a new 2014 Highlander since we wanted a little more room for when the grandkids come to visit. We had done our homework, and reached out on line. John Ratcliff, the Fleet Manager, was all ready for us when we walked in. He went over everything we were looking for, and earmarked an incoming vehicle for us that met our needs. He said to give him 5 days. He called us in 2 days, and the car was ready, And Beautiful! We love it. He made the whole process absolutely painless. The financing was handled very efficiently and fairly, and we couldn't be happier. Another purchase isn't far off, and we know that John will be our "GO TO" guy without a doubt. It was a pleasure doing business with him and his fine operation. Thank you. Sincerly, John and Cindie Booth More
Toyota of Plano = Excellence!!! We went to Toyota of Plano because they participate in the Costco Auto Buying Program, and we knew that that program would give us the most competitiv We went to Toyota of Plano because they participate in the Costco Auto Buying Program, and we knew that that program would give us the most competitive price for the Camry V6 XLE that we were shopping for. Moe Rezaei and Jay Lee are awesome! They worked seamlessly as a team. When one was unavailable the other was able to answer questions, take us for a test drive, and explain features of different cars. This is a very busy dealership, and we really appreciated their SUPERB knowledge of the different Toyota products and attention to details. Jay Lee and Moe Rezaei really listened to what we wanted and delivered with a smile!! We highly recommend either of these gentlemen when you stop by Toyota of Plano to purchase a car. More
Pleasant and Professional! Although I had not met Mr. Freddy Azad before I came to Toyota of Plano, however; I had an excellent experience of purchasing a brand new Toyota. The Although I had not met Mr. Freddy Azad before I came to Toyota of Plano, however; I had an excellent experience of purchasing a brand new Toyota. The time and services were pretty enough and proper to make a good decision. Now I have a nice Toyota Corolla, in addition; I am really grateful to him for his professional attitude, car related knowledge and his kindness. More
Really please with the service and attention given I am 100% satisfied with the way the car options were explained to me, the salesman listen to my requirements and gave prefect solutions. Thank you I am 100% satisfied with the way the car options were explained to me, the salesman listen to my requirements and gave prefect solutions. Thank you More
Thanks kevin vo Thanks so much,kevin Vo is good dealer,hope back soon and to working with him Everything is good dealer,I will reffer someone to this place and deal Thanks so much,kevin Vo is good dealer,hope back soon and to working with him Everything is good dealer,I will reffer someone to this place and deal with kevin Vo More
Service with a Smile My wife and I came in today looking to purchase a Corolla. Moe greeted us with a pleasant smile and willingness to help. He was very knowledgeable a My wife and I came in today looking to purchase a Corolla. Moe greeted us with a pleasant smile and willingness to help. He was very knowledgeable and responsive to the our needs. I would definitely recommend him to anyone looking to purchase a car. More
Exceeded my expectations Carlos showed me the vehicle I saw on the Internet and allowed me to test drive it on my own, which I appreciated. When I called back to check on ano Carlos showed me the vehicle I saw on the Internet and allowed me to test drive it on my own, which I appreciated. When I called back to check on another vehicle he arranged for me to see that Sienna on my lunch hour. He was very accommodating, but never pushy. He let me make my decision without high pressure tactics and had everything ready to go when we came in to sign the papers. Great experience. More
AWESOME experoence!! I walked in before a meeting to quickly look at a car I'd seen online and officially rule it out. I ended up working with John Smith and finding an e I walked in before a meeting to quickly look at a car I'd seen online and officially rule it out. I ended up working with John Smith and finding an even better car at an even better price. Being late for my meeting I was trying to come back, but John promised to have me in and out in my new car within 30 minutes and guess what??? HE ACTUALLY DID!! I was so impressed. Everyone that I came into contact with was very helpful, professional, and efficient. I received ZERO unwanted high sales pressure pitches, and they also made good on their word with EVERYTHING they initially promised. I couldn't be more pleased with my experience with John and the dealership. I WILL be returning for my next car purchase. More
Great experience and friendly service My dad and I worked with Moe today to lease a car. Moe was extremely helpful, friendly, and made sure that my father and I were well taken care of. Mo My dad and I worked with Moe today to lease a car. Moe was extremely helpful, friendly, and made sure that my father and I were well taken care of. Moe, John, and Sam all stayed up passed hours to make sure we got what we needed. Friendliest guys ever and I'm excited to get my car from Toyota of Plano! More
Pleasant experience We purchased the car late in the afternoon and I failed to ask them to add tinted windows. I called the next morning and was told to bring the car in We purchased the car late in the afternoon and I failed to ask them to add tinted windows. I called the next morning and was told to bring the car in next week and they would tint the windows. No charge and no hassle. Great!! More