Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Plano
Plano, TX
5,430 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 5,430 reviews
June 13, 2025
first off. .. I love my new 2025 Toyota Land Cruiser! My experience with the sales process was good. No complaints there... Now, 3 months later, I had my firs .. I love my new 2025 Toyota Land Cruiser! My experience with the sales process was good. No complaints there... Now, 3 months later, I had my first encounter with this dealership's service department and let me tell you.... I was NOT impressed whatsoever! I drove in to the service department like I've done with our Lexus and Audi cars that we own, expecting the same kind of top end service that we receive from those dealerships. What I got was... nothing. No Greeting. Not even an acknowledgment. I stood there watching employees walk right past me. I waited, thinking they were just busy. After about 10 minutes of standing there... still nothing. I walked into the service department offices, expecting a "what can we do for you?" from somebody. Still, Nothing. I watched people sitting at their desks doing nothing and they could have cared less about me. So, I left and walked next door to the sales floor and asked the front desk if there was anyone available from CS to help me. To make a long story short, they had to walk next door to the service department to get someone to help. The person who was asked to help me seemed bothered to be told to help me and it showed in his attitude. I took my car and left. I'm going to have to find another place to take my car where service means something.... Buyer beware! Buy or car from this dealership but don't service your car there. You'll be very DISAPPOINTED! More
by rayfujikawa
Employees Worked With
none
June 05, 2025
Everyone I have dealt with has been very supportive and helpful. They are always willing to answer any questions I may have and offer suggestions that may help. helpful. They are always willing to answer any questions I may have and offer suggestions that may help. More
by joancotton
Employees Worked With
Name not known
June 02, 2025
I recently purchased a Honda CR-V vehicle from this dealership and was disappointed to find that the keys and floor mats were missing. When we asked about them, the staff was unhelpful and refused to p dealership and was disappointed to find that the keys and floor mats were missing. When we asked about them, the staff was unhelpful and refused to provide what should have been included with the car. Other dealers we visited offered these basics without hesitation. Very bad experience overall — I would not recommend this place to anyone. Save yourself the trouble and don’t buy from here. More
by Manoj
Employees Worked With
N/A
May 06, 2025
Extremely comptreent and knowledgeable staff. Easy to contact and get appointments. On time service and quick turnaround. Promises made; promises kept Easy to contact and get appointments. On time service and quick turnaround. Promises made; promises kept More
by bluesmoke1958
Employees Worked With
Carlos Murillo
