
Toyota of Plano
Plano, TX
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Excellent service rendered by our tech advisor. Not only he explained in detailed what needed to be address on out vehicle but also walk us through the timing and cost. Highly recommend him Not only he explained in detailed what needed to be address on out vehicle but also walk us through the timing and cost. Highly recommend him More
Looks like this place is getting back to the old-school way of service writers. I like when a service writer will physically come to you, letting you know what needs to be done face to face. Then when your way of service writers. I like when a service writer will physically come to you, letting you know what needs to be done face to face. Then when your vehicle is ready. That goes a long way! Keep this level of customer service and I will be loyal to you. Thank you all ! More
Seamless service from start to finish. I was greeted as soon as pulled up, dropped off work, picked up. All timely. I was greeted as soon as pulled up, dropped off work, picked up. All timely. More
Didn't have the car we wanted. Nearest dealer that did was out of state. Had to fly there, and drive the car back. Took it in to Toyota of Plano for a small warranty issue. The Nearest dealer that did was out of state. Had to fly there, and drive the car back. Took it in to Toyota of Plano for a small warranty issue. They admitted it was a warranty repair. Was told to take it up with the dealer we bought it from. So we have to drive out of state for warranty service on a Toyota? Guess the warranty is only good at the selling dealer. More
The best service department out there! Jonathan Salas is an awesome advisor! Always in and out with quickly! Very clean friendly atmosphere! Jonathan Salas is an awesome advisor! Always in and out with quickly! Very clean friendly atmosphere! More