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Toyota of Orange

Orange, CA

4.6
367 Reviews

1400 N Tustin St

Orange, CA

92867

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367 Reviews of Toyota of Orange

December 31, 2020

My husband & I have been coming here for 15 plus years & have always received top notch care for anything we have needed. Everything hasn’t always been perfect, however when it wasn’t, they made it rite. More

by Rhondaiscernafied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick K
Jan 04, 2021 -

Toyota of Orange responded

Hi Rhonda, Thank you so much for your loyalty to us here. We're lucky to have you and your husband as valued customers and we'll continue to work hard to provide you with the 5-star service that you deserve. We hope to serve you again very soon. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

December 12, 2020

Sales person has no etiquettes of how to talk to a customer, i went to test drive a tacoma and parked at the parking spot first available, there was no sign and this sales associate no manners or resp More

by Hnj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not applicable
Dec 14, 2020 -

Toyota of Orange responded

This is very discouraging to read and not how we speak to our customers. We appreciate you bringing this to our attention and we'd like to learn more about who you interacted with. Please contact me when you have a moment to speak. I look forward to hearing from you. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

November 28, 2020

I have always received very courteous service in the service dept, sales and finance depts. I have bought 5 cars from them and would come back if needed. More

by pgd3779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Deloss and Alex Simovich
Nov 30, 2020 -

Toyota of Orange responded

Thank you so much for your loyalty to us here. We're so lucky to have you as a valued customer and we can't wait to continue to work together for years to come. Can't wait to see you here again soon. Hope all is well. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

November 10, 2020

Great overall experience. Very quick and prompt service. Super friendly and professional service advisor. Understood my needs. Would definitely recommend bringing your Toyota here for service needs. More

by Baseball Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Kongnhotha
Nov 10, 2020 -

Toyota of Orange responded

We're very happy to see you had a prompt and quality service experience and you drove home happy. We hope your vehicle's running just like new and we can't wait to see you here at your next visit. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

November 05, 2020

Toyota of Orange exceeded all of my expectations, the staff was amazing, friendly and very efficient 5 STARS for sure on every aspect of my purchase :) More

by ryuniskis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Householder, John De Loss
Nov 06, 2020 -

Toyota of Orange responded

We're so happy our team made your car-buying experience a great one. Welcome to our Toyota of Orange Family and congrats on your new ride. We can't wait to see you here at your first service visit! Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

Nov 06, 2020 -

ryuniskis responded

Just a simple thank you for making my car buying experience a very positive experience in every possible way, it is a pure joy to drive my new Toyota Camry. A big thanks to Robert Householder and John de loss for a job extremely well done :) I would rate you 10 stars but it only goes up to 5 LOL :)

October 29, 2020

On October 26, 2020, My 2020 Toyota Corolla was towed to the dealership for battery replacement and the dealer handled it immediately. Outstanding service experience. Thank you especially during this pandem More

by saniafazli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 30, 2020 -

Toyota of Orange responded

We're happy to see our team provided you with prompt and quality service. We hope your Corolla's running just like new and should you need anything else, please let us know. We're always here to help. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

October 24, 2020

Recently purchased a brand new Camry from Toyota of Orange. Josh Lee helped me with the whole process and made everything simple and easy to understand. He was professional and transparent with all the More

by aundom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lee
Oct 26, 2020 -

Toyota of Orange responded

Congrats on your Camry and welcome to the family! We're so happy to see Josh made your car-buying experience a great one. We'll be sure to share this with him and we'll see you here at your first service visit! Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

October 01, 2020

Toyota of Orange is hands down the best dealership around! I’ve been going there for over 20 years. If a problem ever arises, they are quick to correct it and compensate for it. They treat people like More

by Rosemarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lewis, Kevin O’Connell
Oct 02, 2020 -

Toyota of Orange responded

Hi Rosemarie, Thank you so much for your loyalty to us here. We're so lucky to have you as a valued customer and we hope to work together for another 20 years. You're family, so please don't hesitate to let us know should you ever need anything. Hope to see you here again soon. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

August 25, 2020

Extremely friendly and great service. I've never had a car buying experience like this before. No pushy at all, extremely knowledgable staff and the type of people you feel good about bringing your busine More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Reyna
Aug 26, 2020 -

Toyota of Orange responded

Hi Dan, We couldn't be happier to read this and see that you had the best experience possible here and you drove home happy. Welcome to our Toyota of Orange Family and thanks for sharing your experience. Please don't hesitate to let us know should you ever need anything. We're here to help. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

August 19, 2020

I only wish I had purchase my Toyota from them instead of another Toyota dealer. I by accident had my had my Toyota serviced by Toyota of Orange because the Toyota that I brought from could/would not fix my More

by rcv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Esparza
Aug 20, 2020 -

Toyota of Orange responded

Hi RCV, We're happy to see we were able to resolve the issue with your Toyota. We'd like to welcome you to the Toyota of Orange Family and we look forward to taking care of all your Toyota needs in the future. Regards, Samantha Zavala Customer Relations 714-516-3104 szavala@toyotaoforange.com

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