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Toyota of Orange

Orange, CA

4.6
353 Reviews

1400 N Tustin St

Orange, CA

92867

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353 Reviews of Toyota of Orange

February 16, 2023

I have been coming to this dealer for service since I bought the car. The service is always good, but Jeff Pena gave the absolutely best service I've ever received! He can give others a lesson. I don' More

by jboneta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff D Pena
Feb 16, 2023 -

Toyota of Orange responded

Thank you for choosing Toyota of Orange! We strive to provide the quality service our customers will return for and we're happy to hear Jeff always delivers! We look forward to working with you again soon. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714)516-3107

February 07, 2023

Excellent customer service/ always kept me informed of wait and I like the open space waiting area More

by nvjimenez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 07, 2023 -

Toyota of Orange responded

Thank you for trusting us, we're so happy to hear you enjoyed your service visit. We hope to provide you with another 5-star visit soon. Until next time! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714)516-3107

December 28, 2022

Great and efficient experience from start to finish. John from Internet sales was very responsive, helpful and accommodating. He got us to Adrian in finance to finish and sign. He made everything very e More

by kstrombie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Adrian
Dec 29, 2022 -

Toyota of Orange responded

It's a team effort here and we're so happy to see our team took great care of you from start to finish and got you into the vehicle you deserve. Welcome to the family and thanks for this 5-star review. We hope you have a Happy New Year. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714)516-3107

December 17, 2022

I’ve come to the dealership for 15+ years with Toyotas from new to 8+ years old. Mostly I’ve had maintenance over the years with no problems. I’ve also had some warranty issues and other repairs - and More

by bigkitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 19, 2022 -

Toyota of Orange responded

Thank you so much for your loyalty to us here. We're incredibly lucky to have you as a member of the family. Here's to another 15+ years of working together and we hope you have a Happy Holidays! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714)516-3107

November 18, 2022

Exceptional customer service and knowledgeable staff. I would definitely recommend the Toyota Of Orange dealership. More

by kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Pena, Erik Schuck
Nov 21, 2022 -

Toyota of Orange responded

Thanks, Kat! Glad you received the 5-star service you deserve and can't wait to serve you again soon. Hope all is well. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714)516-3107

November 02, 2022

Thank you to Aaron for letting me know about paint recall. I gave my car to my son and will go to my grandson. It looks like brand new. Also thank you to Gary Upton for his excellent service departmen More

by tzeilinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Nov 03, 2022 -

Toyota of Orange responded

We're so happy to see Aaron and Gary were accommodating and your vehicle looks as good as new. Thanks so much for sharing this and please let us know should you ever need anything else. We're here to help. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714)516-3107

October 13, 2022

Thank you to Steve Lewis from Toyota of Orange… He did an amazing job finding the right vehicle for my daughter. If you want the VIP experience on buying a vehicle please contact Steve Lewis and he will make More

by Oscarhidalgo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lewis
Oct 14, 2022 -

Toyota of Orange responded

Oscar, Steve is awesome and it's no surprise he did a great job finding the perfect vehicle for your daughter. Please congratulate her on our behalf and thank you for this 5-star review! Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714)516-3107

October 13, 2022

All the employees are well trained and owned the customer care concept. Thank you so much. More

by fardi
Customer Service
Recommend Dealer
Yes
Employees Worked With
Azin
Oct 14, 2022 -

Toyota of Orange responded

Fardi, We take pride in providing quality service and we're glad you've received just that. Thank you for sharing your experience and we hope to serve you again soon. Regards, Ana Fragoso Guest Relations Manager afragoso@toyotaoforange.com (714)516-3107

October 08, 2022

Ana was exceptional with her customer service great to deal with employees such as her. More

by Dario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana.
Oct 10, 2022 -

Toyota of Orange responded

Hi Dario, Ana's an all-star and it's no surprise she's provided you with the best service possible. We'll be sure to share this 5-star review with her and we'll see you again soon! Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

October 05, 2022

Big Joe Chavez was a pleasure to do business with. I would definitely recommend Toyota of Orange for your next car purchase. More

by jeffstevens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Joe Chavez
Oct 07, 2022 -

Toyota of Orange responded

Jeff, We're so lucky to have Joe on our team and it's no surprise he made sure you had a great car-buying experience. Welcome to our Toyota of Orange Family and congrats on your new ride. Looking forward to seeing you here at your first service visit. Regards, Samantha Zavala Customer Relations Manager (714) 516-3104 szavala@toyotaoforange.com

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