Toyota of North Austin - Service Center

Today’s visit was very efficient and pleasant. My scheduled maintenance visit became complicated from the fact that my mileage is lower than expected for a car that is three years old. The team ex My scheduled maintenance visit became complicated from the fact that my mileage is lower than expected for a car that is three years old. The team explained my options in a very thorough and helpful manner. Appreciate everything! More

I have had a pleasant positive relationship with Toyota of North Austin [Maund]. The latest purchase was our 2020 Highlander from Shannon Brad. Shannon listened to my wife about the auto she wanted and g of North Austin [Maund]. The latest purchase was our 2020 Highlander from Shannon Brad. Shannon listened to my wife about the auto she wanted and got her what she wanted. The followup with the Service Dept has been professional and positive. More

I was so disappointed in this placethat I would never take my vehicle back Ever! take my vehicle back Ever! More

Service was informative texted me all the services suggested, kept me updated on the status and was friendly suggested, kept me updated on the status and was friendly More

Rafael was incredibly helpful. I purchased my car at a different dealership however I bring it here for the service and he is so wonderfully helpful and kind. He always takes care I purchased my car at a different dealership however I bring it here for the service and he is so wonderfully helpful and kind. He always takes care of me and makes sure that I am on the road and safe! I appreciate this so much, he is unaware but I have had some pretty bad experiences with dealership service departments and he tops them all without having to try. It’s a nice breath of fresh air. More

Per my experience as a woman, the service folks try to up-sell and ‘ignore’ email specials. The work is done very well, but they do not rinse off car. There are donuts and coffee up-sell and ‘ignore’ email specials. The work is done very well, but they do not rinse off car. There are donuts and coffee More

Great team and excellent service. Hunter was great help during the appointment and w any follow up questions. Hunter was great help during the appointment and w any follow up questions. More

Check in was efficient and service was provided in a timely manner. Waiting room was comfortable timely manner. Waiting room was comfortable More

Jared my service advisor was awesome He explained everything and filled me in on other things my car needed. He explained how my key fob worked since I had gotten a message about key - low battery M everything and filled me in on other things my car needed. He explained how my key fob worked since I had gotten a message about key - low battery Mr Dominguez in the parts department put new batteries in my 2 key fobs and explained even more things Awesome visit More

Rude, waited for 4 hrs my car was not even touch. Decided to go home without service being done. I hope to find another place to take my car. Decided to go home without service being done. I hope to find another place to take my car. More