Humam Heet
Humam Heet at Toyota of North Austin

Humam Heet

Pre-Owned Sales

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

4.6
31 Reviews
4.6

31 Reviews

Write a Review

Languages Spoken

Arabic Arabic

English English

31 Reviews of Humam Heet

June 07, 2024

Dealership Rating
Employee Rating

The first sales person, who was doing an excellent job, was replaced by another sales person, that added some confusion to the process. More

by booper
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon Brady

Jun 08, 2024

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

Dealership Rating
Employee Rating

Nice and direct, they took care of my and I really appreciate the clear communication. More

by Sarah Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucky! He was so lovely!

Jun 08, 2024

Toyota of North Austin responded

Sarah, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2024

Dealership Rating
Employee Rating

I would not rate the sales department very high. Hence my three star rating. Their service department is the crown jewel of the dealership. Very professional, friendly, high quality service and they More

by johndpieper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmin Salazar

May 23, 2024

Toyota of North Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 05, 2024

Toyota of North Austin responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Brandon Madsen bmadsen@toyotaofnorthaustin.com

May 17, 2024

Dealership Rating
Employee Rating

Good treat nice people and good job tanks for you help I’m very happy tanks More

by espinosac28@ gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alfredo

May 21, 2024

Toyota of North Austin responded

Congratulations on your new vehicle! We're thrilled to have delivered a good sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 11, 2024

Dealership Rating
Employee Rating

Salesman was A+ Jr Castillo was great and recommended highly. Never had a experience like that at a dealership. It was the fastest I have ever been through a dealer. More

by supaman1432
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JR Castillo , Mario helped with finance he was great too.

May 14, 2024

Toyota of North Austin responded

Congratulations on your new vehicle! We're thrilled that JR provided you with an A+ sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 03, 2024

Dealership Rating
Employee Rating

After hail damage we came in looking for a specific used car. Sales personnel were great and efficient. We had to wait a few days for insurance payout. We put a small deposit. Sales and finance very accomod More

by Klespell
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Zarrilli, Marco ?

May 07, 2024

Toyota of North Austin responded

It's fantastic to hear you had a smooth and efficient experience, especially considering the circumstances with the hail damage. The sales and finance teams were accommodating and made the process quick and easy for you when you came in to pick up the car. It's great to hear that everyone was helpful and friendly throughout the process. Thank you for choosing us!

April 10, 2024

Dealership Rating
Employee Rating

Very friendly guys! Comfortable room to wait. Great service ! I totally recommend this place ! Thanks! More

by wenia m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Beckford

Apr 12, 2024

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

Dealership Rating
Employee Rating

This is an amazing experience and I would like to contribute that everything is great More

by Magr78914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2024

Toyota of North Austin responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 25, 2024

Dealership Rating
Employee Rating

The folks at the dealership were very negotiable and made an offer we couldn’t refuse! More

by peterswia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Beckford , Eric

Mar 27, 2024

Toyota of North Austin responded

We're glad to hear that you found our team negotiable and our offer appealing. Thank you for choosing us!

March 21, 2024

Dealership Rating
Employee Rating

Great service with very fast service and friendly people who are ready to Assistant. Very thankful for being able to help last minute. More

by Leslie jaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Toyota of North Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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