Toyota of North Austin - Service Center

I thought I was going to be there for 1 1/2 hours but it only took 45 min for a prior holiday weekend . TYSM for the quick service only took 45 min for a prior holiday weekend . TYSM for the quick service More

Very friendly guys! Comfortable room to wait. Great service ! I totally recommend this place ! Thanks! Comfortable room to wait. Great service ! I totally recommend this place ! Thanks! More

They finished car in under 1 hr. I would give a five, but needed extra words. I would give a five, but needed extra words. More

Amazing customer service from Jared! The quickest and most efficient. The staff went above and beyond. The quickest and most efficient. The staff went above and beyond. More

The service advisor was courteous and professional He helped to detect the issue of my battery. helped to detect the issue of my battery. More

All the staff are friendly and kind. They have a smooth process of informing you of what they find and having you decide what you want them to proceed with, which is even possible to adj They have a smooth process of informing you of what they find and having you decide what you want them to proceed with, which is even possible to adjust by texting them or through their online platform while you are in the waiting room. Very efficient with their time and my time. More

Para ser honesto… el servicio fue pésimo me tuvieron esperando más de 30 minutos aún cuando solo habían no más de 3 carros cuando al fin decidieron aparecer para preguntar que necesitaba había transcurr esperando más de 30 minutos aún cuando solo habían no más de 3 carros cuando al fin decidieron aparecer para preguntar que necesitaba había transcurrido casi 50 minutos… lo que debía ser una revisión rápida tardó más de 2 horas de espera cuando solo habían poco más de 5 carros en los cuales estaban trabajando… le doy una estrella porque es lo mínimo que puedo dar si fuera posible le daría 0 estrella. More

This is an amazing experience and I would like to contribute that everything is great contribute that everything is great More

Worst service experience I’ve ever had at a dealer. Car had a damaged tire which had to be ordered and replaced. Was texted at 2:30pm that the car was ready, went to dealer at 3:30 and was told that th Car had a damaged tire which had to be ordered and replaced. Was texted at 2:30pm that the car was ready, went to dealer at 3:30 and was told that the car was in fact NOT ready, The 12 volt battery had for some reason died while there over the weekend, and was being recharged and diagnostics run. I was told to wait an estimated 30 minutes more. I waited over an hour with no additional info, finally flagging down the service persona and they had no idea when it would be finished. The car was not ready until nearly 6PM. There was a lack of communication at many levels, nobody seemed to actually know anything. Compared to Cedar park Toyota, the service waiting area is small and shabby with few amenities. All in all it was a super frustrating experience and total a waste of my afternoon. I will not be returning to this dealer for any service or sales. More

Was waited on quickly and everyone was professional and friendly. Will return. Car drove smooth. friendly. Will return. Car drove smooth. More