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Toyota of North Austin - Service Center

Austin, TX

4.1
1,293 Reviews

1,293 Reviews of Toyota of North Austin - Service Center

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May 28, 2025

Service is very good and friendly, working good and fast . I will be back for next service. More

by Ken.tx99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Weisbly
May 30, 2025 -

Toyota of North Austin responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 27, 2025

Zach Fulkerson and Toyota North Austin Techs did great job diagnosing and repairing my Rav 4. Zach kept me informed in timely manner each step of the way. I'm very pleased with Toyoto of North Austin. More

by Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Fulkerson
May 29, 2025 -

Toyota of North Austin responded

Hi Neal, thank you for your kind review; we are happy to pass your comments to Zach here at Toyota of North Austin! Feel free to reach out to us if you need anything. Have a wonderful day.

Jun 02, 2025 -

Neal responded

Thanks. Neal

May 26, 2025

Easy and timely service appointment. Will use them again. Also conveniently located 5 minutes from my home. More

by garyjnapper
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
May 27, 2025 -

Toyota of North Austin responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2025

Just needed an oil change. Zane was very helpful and the waiting room was very comfortable More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane
May 25, 2025 -

Toyota of North Austin responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 24, 2025

Former associates that were previously handling our vehicles were great! However, we started noticing different behaviors as of a few years back (2-3). 1. We were offered a discount by the service rep More

by rrod8a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Barron
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into the details of your last visits, but unfortunately, we’re unable to locate your information based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

May 23, 2025

They took parts off and did not bother to put them back on. Now I can't get a call back or anybody to answer my call More

by stevem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cade rogers
May 28, 2025 -

Toyota of North Austin responded

Thank you for your feedback. We’re sorry there was an issue with your visit. I would like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

May 23, 2025

The customer service provided by staff is top notch. They gave me advice and gave me the best price they could. I was giving suggestions. More

by armandoalejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YK Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2025

Good dealership but I told agent an issue with the car and he said I have to bring it on a separate occasion and can’t make a note about the defect More

by Hnour2
Recommend Dealer
Yes
Employees Worked With
Zack
May 30, 2025 -

Toyota of North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

May 16, 2025

Great service; Zane offered very professional and courteous service. Will return for future services the next time I'm inAustin. More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane
May 18, 2025 -

Toyota of North Austin responded

Hi Tina, thanks for your praise and kind comments about Zane. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2025

Always doing good jobs. I like when Jared Svc Advisor said I got you covered. I don’t have to repeatedly say the car repairs needed n parts were ordered already. I am. tru More

by mahalkitadiba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sat Amor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared
May 19, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!