Toyota of North Austin - Service Center

Joseph Callamore is a great service advisor with excellent communication. Lucky is an exceptionally rude service manager. I’ll be happy to work with Joseph anytime, however, I’d prefer never to spea excellent communication. Lucky is an exceptionally rude service manager. I’ll be happy to work with Joseph anytime, however, I’d prefer never to speak to Lucky ever again. More

Service was well organized, very thorough with great communication throughout the process. Jarrod was terrific to work with. communication throughout the process. Jarrod was terrific to work with. More

The appointment was scheduled very smooth. The service was efficient and complete quickly. I am very happy with this service. The service was efficient and complete quickly. I am very happy with this service. More

My service rep is fantastic. There were issues getting the catalyst converter shield installed, and he did a wonderful job of keeping me posted and informed. He cares and it show There were issues getting the catalyst converter shield installed, and he did a wonderful job of keeping me posted and informed. He cares and it shows. More

They gave me a list of 10 things I could have maintenance done for. Everything was outrageously priced and I researched some and realized I can buy the materials for ~$10 and complete the work in 10 minutes done for. Everything was outrageously priced and I researched some and realized I can buy the materials for ~$10 and complete the work in 10 minutes or less. On top of that, for the services I can’t do myself (tire alignment, adjustments, etc), I agreed for them to do it. The ETA they gave was 4 hours which is too long by itself. However, what really ticked me off was no one would answer my texts or calls about ETAs and I was left in the dark. I ended up coming back 8 hours later, and the service agent was on a personal cell call and wouldn’t even look at me. He didn’t apply the discounts I discussed prior so I had to go back and forth between the cashier and him, and he was just uncaring. More

Pretty nice service , the advisor is professional and helpful , the service is faster and better. helpful , the service is faster and better. More

My battery died this morning. I made an appointment for 330. Got there early and was out by 4. My service advisor Sat was great! I made an appointment for 330. Got there early and was out by 4. My service advisor Sat was great! More

Martin was amazing. Bery nice, polite, and caring. He was very efficienyt and explained every thing nicely. Bery nice, polite, and caring. He was very efficienyt and explained every thing nicely. More

Friendly, respectful and professional. The oil change was done earlier than expected.. Very satisfied with the work done. The oil change was done earlier than expected.. Very satisfied with the work done. More

Lucky is a great service manager. Always provides terrific, personal, and professional service advice. Thoughtfully explains needed service for our Hylander. He’s a trusted customer a Always provides terrific, personal, and professional service advice. Thoughtfully explains needed service for our Hylander. He’s a trusted customer advisor. More