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Toyota of North Austin - Service Center

Austin, TX

4.2
1,142 Reviews

1,142 Reviews of Toyota of North Austin - Service Center

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August 29, 2024

Friendly, professional, and courteous service advisor. He gave me a good deal without asking and it really helps with today's rising costs. Tire could've been found cheaper elsewhere, but in this emergenc More

by ambatokem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey, Elliott
Aug 31, 2024 -

Toyota of North Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2024

Service completed with attention to detail, friendly representatives I feel confident my vehicle is receiving excellent care. More

by Judy Benning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter Ortiz
Aug 31, 2024 -

Toyota of North Austin responded

Hi Judy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2024

The agent was rude all time Nikati was his name. He was rude all the time I have questions but I hange my mind cause I knew he wouldn’t help me at all with his pedant attitude More

by joselynepino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikati
Aug 31, 2024 -

Toyota of North Austin responded

joselynepino, Thank you for your feedback. Please know we are looking into your concerns. If there is anything that we can do for you in the meantime, please let me know. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

August 25, 2024

Fast friendly service! And didn't try to charge me for stuff I didn't need. This is my 3rd time coming and I always have good things to say. Special thank you to Jared J. F More

by shaunacox77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Aug 31, 2024 -

Toyota of North Austin responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 24, 2024

The service team is great, I recommend Philip if he's available, Wonderful customer service More

by mikebryant512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Weisbly
Aug 25, 2024 -

Toyota of North Austin responded

Hello, we're happy you found Philip to be so supportive during your experience here at Toyota of North Austin. Thanks for the recommendation, and have an amazing day!

August 23, 2024

Service advisor Jared Jones does a great job of taking care of our Toyotas. We appreciate North Austin Toyota dealership! More

by nothinbutbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Aug 25, 2024 -

Toyota of North Austin responded

Hello, we're happy you found Jared to be so supportive during your experience here at Toyota of North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2024

Walter Ortiz was a pleasure to work with; friendly and helpful, listened well and kept ne informed, More

by Hmecredy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Ortiz
Aug 26, 2024 -

Toyota of North Austin responded

Hello, we're happy you found our staff to be supportive during your experience here at Toyota of North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2024

Sat was so helpful in getting my problem resolved on the first try. His helpfulness and assistance was greatly appreciated. More

by winonaschroeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 24, 2024 -

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2024

Joseph Calamore did an excellent job navigating an expanding scope of work. Thoughtful and very responsive. More

by ecerebus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
Aug 24, 2024 -

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

Customer unaware of the car maintenance, once it comes to you should go for over all check up,even though owner didn't say it.and has to mention all recommendations and works done, checking done,etc. Exampl More

by Jose kurian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip Weisbley
Aug 31, 2024 -

Toyota of North Austin responded

Jose kurian, Thank you for informing me about your situation. Please know that we are looking into your concerns. If there is anything I can do in the meantime, please reach out to me. Josie Easter Service Customer Relations jeaster@toyotaofnorthaustin.com

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