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Toyota of North Austin - Service Center

Austin, TX

4.2
1,239 Reviews
Call Service Center (512) 458-2331

1,239 Reviews of Toyota of North Austin - Service Center

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December 16, 2024

I went there and change oil for Toyota so the test was very nice and friendly tnx More

by Shab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Case Elliot
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Dec 20, 2024 -

Toyota of North Austin responded

Hello Shab, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 16, 2024

Today I had good honest effective service from Phillip. I will return and definitely will ask for him next time More

by CD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Weisbly
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Dec 22, 2024 -

Toyota of North Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Perfect service appointment. Smooth, good coffee. Service advisor was nice, never pushy. 10/10, would recommend. More

by Claw Hammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Case Elliot
Report | Print
Dec 20, 2024 -

Toyota of North Austin responded

Hi Claw, thank you for taking the time to leave a review for us at Toyota of North Austin. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Great service and quick turnaround. My service advisor Jared Jones is the best. He is helpful and keeps me updated while the vehicle is being serviced. Couldn’t expect better service an More

by clemz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones, five stars
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Dec 20, 2024 -

Toyota of North Austin responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

We had to go in for our 1st 5K service and Jared Jones' customer service was way above par! He greeted me, let me know the length of service and followed up with me in a timely fashion. Definitely return More

by davesaxces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Report | Print
Dec 20, 2024 -

Toyota of North Austin responded

Hi, thank you for taking the time to leave a review for us at Toyota of North Austin. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2024

They have jod done in the time they told me at check in. Thanks for everything. More

by lalvearr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Toyota of North Austin responded

We appreciate your feedback and thank you for the review!

December 09, 2024

No seating at the dealership. Customer Service is NONE. I will not be coming to this dealership again. More

by mylife43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
Report | Print
Dec 13, 2024 -

Toyota of North Austin responded

Thank you for your feedback. I'm sorry you were not able to find a seat during your visit. We have 2 big waiting rooms in service and additional seating in the sales lobbies in New and Used departments. I apologize if this was not conveyed to you during our visit. I would like to see if we can make things right and begin to regain your trust in our service. Please contact me at your earliest convenience. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

December 08, 2024

Service staff were really great to deal with. especially Nathan Thanks for your expertise on my 4Runner More

by piranhapattie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan , Brenden Madsen
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Dec 12, 2024 -

Toyota of North Austin responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 07, 2024

I recently visited Toyota of North Austin for an oil change and to address an issue with my fuel door not opening properly. Yadir provided exceptional service! He was transparent and kept me informed th More

by Muhsupok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
Report | Print
Dec 12, 2024 -

Toyota of North Austin responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 06, 2024

Yadir was extremely helpful and attentive. He helped me with excellent service and did not waste my time. More

by austinbiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadir Nolasco
Report | Print
Dec 06, 2024 -

Toyota of North Austin responded

Hi, we're happy you found Yadir to be so supportive during your experience here at Toyota of North Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!

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