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Toyota of North Austin

Austin, TX

4.2
2,295 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,295 reviews

August 30, 2024

Excelente servicio super agradecido y nuestra vendedora melina una excelente persona gracias por su ayuda para poder obtener mi vehículo More

by vicleyderrr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melina parra
Sep 02, 2024 -

Toyota of North Austin responded

Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! ¡Gracias y que tengas un día fantástico!

August 30, 2024

Great customer service, and would recommend to any family member in need of an awesome service center. More

by Tatum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 02, 2024 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 30, 2024

Incompetent staff, I went in for a regular service appt at 7am. I was the 3rd person in line and it took them 3 hrs to do the service which was only an oil change and alignment. More

by Saqib.Humayun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Sep 07, 2024 -

Toyota of North Austin responded

Saqib.Humayun, Thank you for your visit. I'm sorry you experienced a long wait. Can you please contact me so I can make this right? I cannot find your name in our database with the name given in your review. I would love to hear back from you at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

August 30, 2024

I went to Toyota North Austin expecting to get the price I saw online, but I was shocked when they added a bunch of hidden fees that weren’t mentioned before. They tried to justify it with vague explanation More

by Juan G
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Shannon Brady
Aug 30, 2024 -

Juan G responded

TOYOTA NORTH AUSTIN SUCKS

August 30, 2024

Attentive and timely service. Phillip kept me updated on the progress of the needed service. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humam Heet
Sep 02, 2024 -

Toyota of North Austin responded

Hello Bill, we're happy you found Phillip to be so supportive during your experience here at Toyota of North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Reseña de Toyota of North Austin: Decepcionante y Discriminatorio Mi experiencia en Toyota of North Austin fue muy negativa. Desde el inicio, el trato del personal fue claramente discriminatorio. More

by Luis Hernández
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Walter Sanchez
Sep 07, 2024 -

Toyota of North Austin responded

Luis Hernández, Gracias por sus comentarios. Lamento que haya tenido una experiencia negativa con nuestro concesionario y le aseguro que no toleramos el racismo en ningún nivel. Me gustaría conocer más detalles sobre su experiencia para ver si podemos recuperar su confianza en nuestro negocio. Por favor, comuníquese conmigo al correo joserodriguez@toyotaofnorthaustin.com. Angel Rodriguez Service Manager

August 30, 2024

I had pre-approved financing with a great interest rate, but Toyota North Austin insisted I use their financing. They promised a better deal, but their rate was much worse than what I was already approved f More

by John C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Buantello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

John C responded

I had pre-approved financing with a great interest rate, but Toyota North Austin insisted I use their financing. They promised a better deal, but their rate was much worse than what I was already approved for. It felt like they were trying to trap me into a bad loan. If you have your own financing, beware—they'll pressure you to switch.

August 30, 2024

My experience with Toyota North Austin was incredibly disappointing. They did not pay me for my vehicle as promised and held onto it without providing the agreed-upon funds. The dealership’s communicatio More

by MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Buantello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Parker, Shannon Brady, David Hardy, Hieu Nguyen, Walter Sanchez, YK Lee, Humam Heet, Gary Beckford, Elmer Piche, JR Castillo
Sep 01, 2024 -

Toyota of North Austin responded

Thank you for speaking to us about this issue and I apologize for the delay. As discussed, there was a clerical error and your check had to be reprocessed. We have since overnighted your check. I'm sorry for the inconvenience and hope the situation was resolved to your satisfaction.

August 29, 2024

Great and friendly service. Service department is professional and knowledgeable. Fully recommend if you have a Toyota car. More

by Vincent404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Rodriguez
Aug 31, 2024 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

I had an amazing experience and Bill was such a great help! Highly recommend him. He gave me the best deal. More

by Van Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Little
Aug 31, 2024 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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