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Toyota of North Austin

Austin, TX

Overview
Employees
Reviews
Vehicles
4.2
2,442 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little ...
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,442 reviews

January 17, 2025

Ms Claudia was very hard working and determined to help me go home with a car. More

by RedBirdJo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia Monterroso
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Jan 20, 2025 -

Toyota of North Austin responded

Hi, we're happy you found Claudia to be so supportive during your experience here at Toyota of North Austin. Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

Wait was much longer than I had been told it would be on the phone. I tried to get a new key made. Key does not work, unable to reach anyone by phone. Hoping to get a full refund. More

by ras777d9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arielle Contreras
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Jan 21, 2025 -

Toyota of North Austin responded

Thank you for your feedback. I'm sorry to hear that you experienced a long wait and issues with your key. I can't locate your information based on just your username. Could you please contact me at your earliest convenience? I would really like to assist you. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

More
January 15, 2025

Great place to get your car service. Come see Martin Flores for your next service! More

by Hieu5935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Flores
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Jan 18, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2025

Didn't resolve the issue I brought the car in for. Very unhappy. I'm insure if they even performed the work I paid for. I have to take my car to another mechanic to verify. More

by sambjohnston24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Baker
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Jan 18, 2025 -

Toyota of North Austin responded

Thank you for your feedback, I'm sorry you are having issues with your vehicle. If you still need assistance, I would like to know more about your visit. Please contact me at your earliest convenience. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

January 14, 2025

Everyone was respectful courtesy patient and encouraging very enjoyable to be around will refer to other More

by judy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Anderson
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Jan 16, 2025 -

Toyota of North Austin responded

Hi, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

January 14, 2025

Employees are so unprofessional, they just play between them like they having a party. Customers with questions were ignored. Very rude. The place is dirty. Very unpleasant More

by Carolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Barron
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lesly Albiter Casas
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Jan 18, 2025 -

Toyota of North Austin responded

Thank you for your feedback. I would like to learn more about your experience, but can't find your information in our database. Please reach out to me directly so I can assist you. Josie Easter, Service Customer Relations jeaster@toyotaofnorthaustin.com

January 13, 2025

Most recently, I've been to Toyota North Austin twice. They have always had an appointment available for me with a short notice. I've never been able to find that anywhere else. I work long days, every we More

by rosannevera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
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Jan 16, 2025 -

Toyota of North Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2025

Least amount of time at dealership and so happy with my new vehicle. Thanks Edgar! More

by Neelee
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Edgar , Efren Pulido
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Jan 15, 2025 -

Toyota of North Austin responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2025

The service has always been friendly, collaborative, and efficient. I leave my car with confidence. More

by sheilapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mannella
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Jan 14, 2025 -

Toyota of North Austin responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 11, 2025

This is a rating of the SERVICE side of North Austin Toyota on Research. My experience was EXCELLENT due to the "customer-comes-first" actions and attitude shown to me by my Service Advisor RAFAEL MONT More

by BobHdavisJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RAFAEL MONTALVO AND TECH "CESAR"
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Jan 13, 2025 -

Toyota of North Austin responded

Hello, we're happy you found Rafael to be so supportive during your experience here at Toyota of North Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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