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Toyota of North Austin

Austin, TX

4.2
2,277 Reviews
Toyota of North Austin is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Cedar Park and Leander. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey. Enjoy World-Class Customer Service at Our Austin Toyota Dealership We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Toyota of North Austin, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include: Workable leasing and financing solutions for all financial situations Certified Toyota service with a shuttle service and loaners available if needed Genuine OEM Toyota parts and accessories Complimentary snacks, drinks, and Wi-Fi while you wait And more! From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you. We Serve Areas of Cedar Park, Leander, and Round Rock While we’re located in Austin, we also serve drivers from nearby locales: Round Rock, Pflugerville, Hays, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 8400 Research Blvd, Toyota of North Austin has the ultimate Toyota experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 512-458-2331 today!
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8400 Research Boulevard

Austin, TX

78758

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Showing 2,277 reviews

October 27, 2024

I did oil change, it was fast but they didn’t reset maintenance schedule in computer. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Toyota of North Austin responded

Hello Alex, we appreciate you taking the time to leave us this feedback. Please contact us at (512) 458-2331 so we can work with you to make this right.

October 25, 2024

Made an appointment for an oil change and tire rotation. $99 per the website and document signed at drop off. Total came to $160. Service advisor was rude throughout the experience, hostile when asked to ex More

by disappointed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rafael M.
Oct 27, 2024 -

Toyota of North Austin responded

Hi, we regret to hear that you had this experience with us. Please reach out to Josie Easter Service Customer Relations jeaster@toyotaofnorthaustin.com so we may assist you in moving forward towards a resolution.

October 21, 2024

The online scheduling was fairly easy, although there was a bit of a hiccup when I called the service phone number and it kept hanging up on me (either option 1 or 3). I finally had the schedule link sent to More

by Diem
Recommend Dealer
Yes
Employees Worked With
Arielle Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Toyota of North Austin responded

Hello Diem, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2024

The service advisor was really rude. He also gave me papers for some other car More

by bharatmotwani1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikati Luckey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Toyota of North Austin responded

Hi, we regret to hear that you had this experience with us. Please reach out to us at bmadsen@toyotaofnorthaustin.com so we may assist you in moving forward towards a resolution.

October 19, 2024

My final warranty maintenance service event met my expectations. My car was taken on time and delivered about an hour and a half later. More

by Outlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Toyota of North Austin responded

Hello, thank you for taking the time to leave a review for us at Toyota of North Austin. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

Sometimes they can be busy and can take a few hours, which is no problem, but I’ve learned from the past to have other arrangements. So I Uber’d home after dropping off my car and was called within 40 m More

by Brad72590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade (5 stars)
Oct 22, 2024 -

Toyota of North Austin responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

Explains everything about my vehicle and was able to complete the maintenance within the hour More

by Jamal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Aparicio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Toyota of North Austin responded

Hi Jamal, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! We look forward to your next visit! Take care!

October 18, 2024

I had a great experience! The representatives were responsive communicators, the service was fast, and the prices were fair. I will be going here for my car service needs. More

by Ladd
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jared
Oct 20, 2024 -

Toyota of North Austin responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2024

I didn’t get my car at this dealership, but they have been amazing for their service to my RAV4 Toyota under warranty. Courteous, knowledgeable, communicative, and timely. More

by Pat.mares
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
My rep was not available. I do not recognize these faces.
Oct 19, 2024 -

Toyota of North Austin responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

October 17, 2024

I was having navigation issues and I didn't have an appointment however Joseph took care of me right away. He figured out the issue and had me on my way . I have always had a fantastic experience wit More

by mhenning
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Calamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Toyota of North Austin responded

Hi, we are very happy Joseph could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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