Toyota of North Austin
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I did oil change, it was fast but they didn’t reset maintenance schedule in computer. maintenance schedule in computer. More
Made an appointment for an oil change and tire rotation. $99 per the website and document signed at drop off. Total came to $160. Service advisor was rude throughout the experience, hostile when asked to ex $99 per the website and document signed at drop off. Total came to $160. Service advisor was rude throughout the experience, hostile when asked to explain increase in charges, and dismissive when I declined additional maintenance totaling $1,800. Hard to know what maintenance is actually required when there are 10 line items, delivered without explanation. Not to mention I waited for three hours. More
The online scheduling was fairly easy, although there was a bit of a hiccup when I called the service phone number and it kept hanging up on me (either option 1 or 3). I finally had the schedule link sent to a bit of a hiccup when I called the service phone number and it kept hanging up on me (either option 1 or 3). I finally had the schedule link sent to me (option 2) and it worked. The service was quick. The waiting room was spacious. More
The service advisor was really rude. He also gave me papers for some other car He also gave me papers for some other car More
My final warranty maintenance service event met my expectations. My car was taken on time and delivered about an hour and a half later. expectations. My car was taken on time and delivered about an hour and a half later. More
Sometimes they can be busy and can take a few hours, which is no problem, but I’ve learned from the past to have other arrangements. So I Uber’d home after dropping off my car and was called within 40 m which is no problem, but I’ve learned from the past to have other arrangements. So I Uber’d home after dropping off my car and was called within 40 min saying it was ready. Very impressed. Staff is always helpful and kind. If you have any questions or need help, Cade is your guy. Thanks for all your help today. More
Explains everything about my vehicle and was able to complete the maintenance within the hour complete the maintenance within the hour More
I had a great experience! The representatives were responsive communicators, the service was fast, and the prices were fair. I will be going here for my car service needs. The representatives were responsive communicators, the service was fast, and the prices were fair. I will be going here for my car service needs. More
I didn’t get my car at this dealership, but they have been amazing for their service to my RAV4 Toyota under warranty. Courteous, knowledgeable, communicative, and timely. been amazing for their service to my RAV4 Toyota under warranty. Courteous, knowledgeable, communicative, and timely. More
I was having navigation issues and I didn't have an appointment however Joseph took care of me right away. He figured out the issue and had me on my way . I have always had a fantastic experience wit appointment however Joseph took care of me right away. He figured out the issue and had me on my way . I have always had a fantastic experience with north Toyota! More