Toyota of New Bern

I’ve had two experiences with the collision center. Rebecca and the rest of the staff are the best. Not only due they provide excellent results but they keep you informed with updates until the repair Rebecca and the rest of the staff are the best. Not only due they provide excellent results but they keep you informed with updates until the repair is completed. I would recommend them to everybody. More

I am always pleased with this dealership and this time as well. I came in for my 60,000 mile service and was done in a pretty decent time. Robert suggested a few services I should have done but did not pre well. I came in for my 60,000 mile service and was done in a pretty decent time. Robert suggested a few services I should have done but did not pressure me. Since I intend to have this car for a long time I did what he suggested. More

Paul Morgan is a great salesman. He understands what you are needing & woks to make it happen He understands what you are needing & woks to make it happen More

Needed TPS replaced for 2 tires. Customer service was excellent. Cost was based on my initial request. Issue with additional TPS, wasn’t discovered with diagnostic. Customer service was excellent. Cost was based on my initial request. Issue with additional TPS, wasn’t discovered with diagnostic. More

As every time, I got easly my appointment the work was Fast, accurate, and respectful, even though the labor was expensive. Fast, accurate, and respectful, even though the labor was expensive. More

Great sales and service! When I bought the car it was excellent and now my 1st service visit was excellent! When I bought the car it was excellent and now my 1st service visit was excellent! More

I've been taking my 2021 Land Cruiser here for four years for service. They are efficient, courteous and very knowledgeable. The waiting area is clean. Bathrooms are clean and coffee is free. The rep stays for service. They are efficient, courteous and very knowledgeable. The waiting area is clean. Bathrooms are clean and coffee is free. The rep stays in touch as to status and is quick with follow up questions. They bring my vehicle back to service entrance and have it ready to go. Impressive team. Highly recommend them. More

My truck was promptly serviced and I was kept informed of what was being done what was being done More

I bought my car used and brought it in for a recall notice. The service advisor was very professional and explained the process. I was out in about 30 minutes, but will have to return once the parts ar notice. The service advisor was very professional and explained the process. I was out in about 30 minutes, but will have to return once the parts are available for install. Overall, a great experience. More

Thorough analysis of the vehicles I take for service resulting in their optimal functioning over the years. resulting in their optimal functioning over the years. More