Toyota of New Bern

Wonderful experience, genuine caring people, very clean. This was my first service on my truck, it was done fast. Mike my service contact was very nice, friendly. This was my first service on my truck, it was done fast. Mike my service contact was very nice, friendly. More

They are friendly, clean and concerned about your needs. The time I was quoted for the service is the amount of time I waited. I appreciate the accuracy. The time I was quoted for the service is the amount of time I waited. I appreciate the accuracy. More

Sam was excellent to deal with at the Toyota dealership. He was knowledgeable and courteous from start to finish. Mike, who sold me the car, always speaks and ask if there are any concerns. He was knowledgeable and courteous from start to finish. Mike, who sold me the car, always speaks and ask if there are any concerns. More

Dealership was good, but I would avoid Scott Tusing if at all possible. I would recommend Amber. Scott never smiled one time. We purchased four Premium Michelin tires, Scott never wrote down, even though we all possible. I would recommend Amber. Scott never smiled one time. We purchased four Premium Michelin tires, Scott never wrote down, even though we mentioned it several times, asking the service personnel to replace the spare tire. Guess what? The spare tire was not replaced. Amber took care of it. I mentioned it to Scott, he acted like he could not be bothered with it. More

Bought a car on Friday. Sunday comes and the check engine light comes on. I reset it via disconnecting the battery and contact the store to bring it in on Tuesday. Same day Sunday comes and the check engine light comes on. I reset it via disconnecting the battery and contact the store to bring it in on Tuesday. Same day tire has a hole in it. Take it to a store because Toyota shop is closed. Tire shop finds huge bubbles on my tire. I replace tire because I can't drive on the one I have. I visit Toyota on Monday and the used car GM (Steve) tells me I'm out of luck because I could have just used the donut. This was less than 100 miles since I bought the car. AVOID THIS PLACE LIKE THE PLAUGE. They will sweet talk you and make you feel good until they get your money. Then they have no loyalty. Biggest xxx hole ever is used car GM Steve. All this over $155. Toyota lost a customer over $155. Buy Toyota but not from here. More

Heather was very helpful this morning as I tried to sort out a technical recall on my brakes that come to find out is beyond the 36,000 MI warranty, which is really screwy considering it's brakes it should out a technical recall on my brakes that come to find out is beyond the 36,000 MI warranty, which is really screwy considering it's brakes it should be covered. More

Made an appointment 1 day. Got it in immediately. The next day to care of all the needs that was requested and I linked the period of time very pleased with the dealership and Got it in immediately. The next day to care of all the needs that was requested and I linked the period of time very pleased with the dealership and Romney. More

Very easy process, salesman was fantastic to work with. Finance options were easy and very pleased overall. Finance options were easy and very pleased overall. More

Scott in service is the best! Extremely helpful in deciding recommended future service and costs. Extremely helpful in deciding recommended future service and costs. More

We looked around for the right car from Jacksonville NC and Wilmington and New Bern NC the dealers we friendly but coming to New Bern Toyota was the best choice in of them all. The staff was friendly but S and Wilmington and New Bern NC the dealers we friendly but coming to New Bern Toyota was the best choice in of them all. The staff was friendly but Steven and the staff at New Bern Toyota we the best. They listened t I our concern and the type of car that we were looking for and was not having to be placed on a waiting list. They had the right car on the lot several.of them and we chose the one that we wanted not being pressured. We are truly a satisfied with our purchase and the help of Steven and the staff at New Bern Toyota. We will recommend New Bern Toyota to all of our friends that are looking for a new car. More