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Toyota of Nashua - Service Center

Nashua, NH

4.9
466 Reviews

466 Reviews of Toyota of Nashua - Service Center

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February 03, 2024

Great dealership great service advisors. They keep you informed on the status of your vehicle and ultimately leave it up to you as to the extra necessary repairs that you might need More

by Chula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 05, 2024 -

Toyota of Nashua responded

We're delighted to know you had a positive experience with our service advisors at McGovern Toyota of Nashua. Keeping customers informed is one of our top priorities, and it means a lot that you can count on us!

February 02, 2024

Excellent job. I’m very happy with the remote start. I will definitely recommend Toyota Nashua to my friends More

by azamorusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 05, 2024 -

Toyota of Nashua responded

We're delighted to know you're happy with the remote start and your overall experience at McGovern Toyota of Nashua. Thanks for recommending us, we appreciate it!

June 09, 2023

Terrible. Twice as much for oil change as quoted online. No free car wash as promised. Place gone way downhill all the way to TERRIBLE RIP OFF!!! More

by terry.thomas22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Bosse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

terry.thomas22 responded

Bought Toyota Camry at Toyota of Nashua 5 years ago. Always had great service at decent price and free car wash with oil change. NOW...T.Of N refuses to honor $49.99 deal sent to me online when I made reservation for service. Oil change was over 73 dollars which would NOT have happened had I known.before. Plus no free car wash as has been customary. I WANT MY FREE CAR Wash.

Jun 19, 2023 -

Toyota of Nashua responded

Hi Thomas, thank you for leaving us a review. We are sorry to hear you did not have the best experience with us. Here at McGovern Toyota of Nashua, we strive for the highest level of customer service and it seems like we may have dropped the ball here. We would love to get a better understanding of what happened. Please reach out to our General Manager Keith Jerszyk at 603-816-2858 or via email: kjerszyk@mcgovernauto.com. Thank you.

February 01, 2023

THANK YOU , to MIKHAIL BERLIN for his professional, supportive manner in my car purchase today, he made purchasing a car fun and easy. More

by hbrooks1080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Toyota of Nashua responded

Thank you for sharing your experience working with Mikhail at McGovern Toyota of Nashua!

September 09, 2022

I have been a customer since 2016, but I can't believe the service at this establishment has gone down the drain. Clearly none of the mechanics are doing their jobs. I'm now having car battery issues when More

by DD
Recommend Dealer
No
Employees Worked With
the mechanics
June 03, 2022

I was just telling my sister how much I love the people and the service at toyota of Nashua. I've been having my 2012 service done here forever. I never feel that they have taken advantage of me. They don More

by Khourymurphy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2022

I want to issue an apology to the negative review written on Feb 13, 2022 regarding service on my truck. I accused, wrongfully, that someone in the service dept who worked on my truck had stole an item from More

by Jbperlupo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Bosse
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2022

I had a appointment for 9:00am, i arrived early around 8:40am, Adams was so kind and wasted no time righting me up service, all i needed was oil change, filter, tire rotation, great. i waited until 11:50a More

by celticsmillette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Bosse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

celticsmillette responded

I have not received answers to my complaint in re: to service i had received with a very long time for completion, it seems that you either don't care or you just don't want to reply, shame on you for letting your customer to see how important your customers are, you should remember that customer happy with service will always return.

Apr 08, 2022 -

celticsmillette responded

You don't care, 3rd reply to my survey you suggested i fill out and still no answer, that goes to show you how much you care

November 17, 2021

Had my appointment yesterday for 20k check up and problems with gps and audio! 3;30 appointment taken at 4;05 finish at 5:40 with audio not fixed had to make another appointment not happy after wait More

by Chanel
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Gulezian
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

I have been a loyal customer of this dealership for over fifteen years now. all of the service department employees have helped me.👍 other Auto dealers should learn something from them!👀 More

by ROGERSUE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Gallant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Costigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Gulezian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Raras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Simboli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean O'Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Fredette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bosse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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