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Toyota of Nashua - Service Center

Nashua, NH

4.9
466 Reviews

466 Reviews of Toyota of Nashua - Service Center

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March 05, 2024

Agent was excellent as well as girl who checked me in. All around good experience More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bosse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Toyota of Nashua responded

Peg, thank you for taking the time to review McGovern Toyota of Nashua! It really means a lot to hear that you're happy.

February 25, 2024

I’m customer 30. Years to Toyota of Nashua . Every time good job & on time delivery. More

by Harshad Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gallant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Gulezian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Toyota of Nashua responded

Harshad, thank you for the review! We appreciate the kind feedback and hope to see you again at McGovern Toyota of Nashua!

February 20, 2024

Tommy Raras got me in and out in no time for my state inspection sticker. Didn't even finish my food in the cafe before I got the your car is complete text. More

by Smokler34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Raras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Toyota of Nashua responded

We're glad to know that your state inspection went quickly and smoothly at McGovern Toyota of Nashua! Thanks for sharing this positive experience. Tommy will appreciate the shoutout! We'll be here if you need anything else in the future!

February 20, 2024

Have been a long time customer of McGovern Toyota of Nashua and had the pleasure of working with Adam in the service department. He was professional and informative and got me in and out! I always enjoy More

by Tberube2124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fragala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bosse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Toyota of Nashua responded

We're so glad to know you've had consistently great experiences with us at McGovern Toyota of Nashua, especially in our service department and Upperdeck Cafe. We'll pass your compliments on to Adam! Thanks for being a loyal customer - we look forward to seeing you next time!

February 13, 2024

Toyota of Nashua is the best dealer for service and sales. I would recommend them to everyone. More

by dsr1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gallant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Toyota of Nashua responded

We are glad to hear that our sales and service teams are the best around! Thank you for recommending McGovern Toyota of Nashua.

February 13, 2024

Great service- more than comfortable, waiting area and car was done when they said it would be! I am on Toyota number five and thinking about moving up to number six!! More

by fairka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Simboli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Toyota of Nashua responded

Fairka, we're delighted to know you had a great experience at McGovern Toyota of Nashua! We appreciate your loyalty and look forward to helping you with Toyota number six when the time comes.

February 12, 2024

Amazing service. They do professionally. Shannon and Adam both I like their way to work. More

by ngan randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gallant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bosse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Toyota of Nashua responded

Thanks for choosing McGovern Toyota of Nashua! We love to hear Shannon and Adam took great care of you during your visit.

February 10, 2024

Got great service done on Rav4. These guys are very professional and kept me informed the whole time. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Simboli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Toyota of Nashua responded

Daniel, we're glad to know you had a positive experience with our team at McGovern Toyota of Nashua. Keeping customers informed is part of our commitment to great service!

February 07, 2024

Toyota of Nashua has the worst, most unorganized service department I have ever seen. When I bought my car in Manchester, it took them a week to fix two things that I later found out was more than what they More

by Parentkayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Jerszyk
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bellino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nidal Murashah
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mutaz Mousa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fragala
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Price
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fraize
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haynes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Costigan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wright
Feb 12, 2024 -

Toyota of Nashua responded

Good morning Kayla, Thank you for taking the time to leave us a review about your experience with us. Unfortunately with these types of systems installed in vehicles, it does require you to be present to enable the device so work can be performed on the vehicle. In most cases, the unit provider will speak to one of our representatives so we can make them aware that the vehicle is in for service and they’ll override the system so our technicians can service the vehicle. In this case and for whatever reason, they would not override the unit and that’s why your presence is necessary. I understand it’s an inconvenience but we’re powerless over the situation. My service department can elaborate further and answer any additional questions you may have and hopefully, we can get this handled ASAP. Thank you again for your time. Sincerely, Keith Jerszyk General Manager Toyota of Nashua kjerszyk@mcgovernauto.com

Feb 12, 2024 -

Parentkayla responded

I completely understand and I did not mind having to sit there to help out as I know the device is not Toyota’s fault. My issue was that my appointment was for Thursday 2/1/24 and the process of even starting my service wasn’t started until Monday 2/5/24. To me that is unacceptable. If I have an appointment, the date of my appointment is the day my service should begin. And when I speak with my service representative to let them know I will be there at this time on this day to be able to sit with the car when they look it over, if they say yes that works, when I arrive to do so I shouldn’t be told the machanic is busy we cannot do it (despite giving me the green light for that time), leaving my car to be pushed back another day. I now have my car back, and although the problem was not fixed, I do appreciate the mechanic’s time and effort to find the problem and I thank service rep. Manny for his help and attentiveness in making sure my car was being taken care of.

February 05, 2024

Service is prompt and fully explained. Employees are courteous and available. Wait times are short and reasonable.I always have a good experience at Toyota of Nashua More

by baanbu@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gallant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Costigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Gulezian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Raras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Simboli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean O'Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Fredette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bosse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Toyota of Nashua responded

We're delighted to know that you've consistently had good experiences with our service at McGovern Toyota of Nashua. We appreciate your feedback about our promptness, courtesy, and reasonable wait times!

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