Toyota of Nashua

For several months my wife and I had been looking around for a slightly used Camry, perhaps a year or two old. We ended up a at Toyota of Nashua and were greeted by a very friendly, professional, knowledga for a slightly used Camry, perhaps a year or two old. We ended up a at Toyota of Nashua and were greeted by a very friendly, professional, knowledgable salesman named Nick. We looked around the lot, not many slightly used Camrys to be found so we test drove a brand new 2011 Camry. We liked the car and decided to talk pricing. Its a game, we all know and expect that. Given the incentives and 0% financing for new cars we negotiated seriously and ended up with what we considered a "fair price." We mad a deal and the follow up was easy, swift, and professional; they even delivered the car to us in Lowell. Nick followed up on several ocassions to see if things were ok and if we were satisfied. The only problem I had was that the adhesive around the windsreen for the sunroof was not holding and became quite noisy. The dealership got me the morning I called about it, re-applied the adhesive and seems to have fixed it. It was painless and quick. Overall it was a positive experience. Nick was helpful and courteous; I'd go back to him for future purchases. More

Danny welcomed me and my wife when we entered the dealership. He was very patient with us as we tried to decide which vehicle, which colr, and which year we wanted. He took a lot of time explaing var dealership. He was very patient with us as we tried to decide which vehicle, which colr, and which year we wanted. He took a lot of time explaing various options to us and what should best meet our needs. We test drove a vehicle and explained we needed to think further. He said great come back when we dicide and shop around. WOW! NO PRESSURE! We went back and test drove two more times on two different days. He stil had the patience of Jobe. I called around, searched the web, and could not find a better deal. We bought and are very happy. Thanks Danny! More

Brought my 99 4Runner in for the engine light being on in mid July. Quote to fix was around $600.00. I asked that the entire vehicle be inspected to see if any other repairs would be needed in order to pas mid July. Quote to fix was around $600.00. I asked that the entire vehicle be inspected to see if any other repairs would be needed in order to pass inspection in August as it's an 11 year old truck and if the repair bill was too high I would not have it repaired but simply bought a new one. I received a call after dropping off that there were no other issues and it should pass with no problems. Based on that informaton I allowed them to do the engine light repair as well as an additional $600 or so for the 120K mile service. Jump ahead to August 29th. I drop my vehicle off for state inspection at 7:30. By 8:30 they have informed me that my truck needs $4,400 worth of repairs and $2,668.00 worth of repairs just to pass inspection. I speak to the service manager as I am now furious that only 6 or 7 weeks have gone by since I had the truck looked over by them and was assured there were no issues to prevent inspection. I end up taking the truck to another garage along wth the estimate of the issues and ask them to verify that these items that need to be fixed. I receive a call from the new auto place that they checked everything on the list and there were only two items that needed repair...the windshield wiper blades and the muffler. His price was $220.00 for the muffler, wiper blades, emission test and inspection. Below is Toyota's breakdown. State inspection - 14.95 Emissions test - 29.95 Muffler Replacement - 852.66 Steering Rack - 1241.75 Sway Bar link - 444.00 Sway Bar Bushings - 71.32 Wiper Blades - 59.20 Clutch Assembly - 1136.43 Fly Wheel - 465.01 Alighment - 79.95 Shop Charges - 18.95 BUYER BEWARE I have documentation to back up all that I have reported to above. More

I called law enforcement, they are thieves and I can prove it. Toyota of Nashua, specifically salesperson Jason Stefanski, who assured me profusely that I would be able to get my deposit $500 back if prove it. Toyota of Nashua, specifically salesperson Jason Stefanski, who assured me profusely that I would be able to get my deposit $500 back if I opted not to buy the car will not give me my $500 deposit back. "We do not make a living by stealing deposits" were his exact words. Well here we are 30 days after the "no sale" (I found a better deal elsewhere) and no check refund! After two calls to the dealership I am told that I am the one with the problem and I am the one lying.. seriously the mgr John something or other called me a "liar". I called law enforcement to report the theft and was told that it was a civil matter. Really, so now I have to go bring Toyota of Nashua to civil court to get my 500 bucks back and before you ask yes I have the check receipt and the cancelled check draft from the bank showing clearly that they cashed my check promptly. To me that is theft. Do not trust this dealership or Jason Stefanski. EDIT _ Within 4 hours of my posting this truthful review Toyota of Nashua was in contact with me and requested I bring a copy of my cancelled check to the dealership. I had a copy and went down immediately. I met Bob Draper who told me that ToN had a business policy and they had to stick to it. I was a bit confused by this but he was handing me a $500 check so I overlooked the opportunity to crucify the "business policy" that would allow him to feel justified in keeping my deposit for 15 days. I gave Toyota of Nashua a deposit on July 7th, requested a refund July 8th, they then deposited my check on July 11th (instead of just handing it back to me on the 8th), and then made me wait until the 25th for a refund.. they wanted to make me wait until the 29th but I wrote this review... so they overlooked the "business policy" that was stopping them from refunding me. Thanks for not doing business with me. More

My husband and I were very impressed walking into Toyota of Nashua! We were happy with the friendliness of all of the employes. Our dealer Nick was incredible and very attentive to our needs. We were ver of Nashua! We were happy with the friendliness of all of the employes. Our dealer Nick was incredible and very attentive to our needs. We were very impressed with his follow up calls to make sure we were enjoying our new vehicle. We love our 2006 Sienna Caravan and it is perfect for our growing family! We have been previos customers of Toyoat and will continue to be in the future! More

One of my girl friend was looking for a car that would match her pocket. I call the toyota of Nashua.we found a gentleman named Nicholas Nisotakis,he was very patient with us, I got to say no one can be p match her pocket. I call the toyota of Nashua.we found a gentleman named Nicholas Nisotakis,he was very patient with us, I got to say no one can be patient with us. they were Very friendly, they make you feel like you the only customer in the all dealership, every question we had was answerd our calls was return on time, very professional the pricing was great. over all it was a great experience. Thanks Toyota of Nashua :_) More

I had the best experience at this dealership! Everyone was extremely pleasant and accommodating, especially Rick Labrie and Bob Lessard. They listened to all my questions and answered them thoroughly and was extremely pleasant and accommodating, especially Rick Labrie and Bob Lessard. They listened to all my questions and answered them thoroughly and to my satisfaction. I would never go anywhere else to purchase a vehicle! Thank you I love my car! I highly recommend Toyota of Nashua!! More

Nick was very personable and not high-pressure at all. He asked a lot of questions to better understand what my wishes were. He was respectful of my budget constraints and didn't even try to show me models t asked a lot of questions to better understand what my wishes were. He was respectful of my budget constraints and didn't even try to show me models that didn't fall within my price range, though there were several upgraded models on the lot. He listened to all my questions and answered them thoroughly and to my satisfaction. When my selection was made, he helped me get the price I needed and had several things fixed or adjusted that I requested. When I picked up the car, he went over the dashboard with me, so that I knew how to find everything. I feel that I can call with more questions, and I will be treated with the same courtesy. Based on my experience so far, I would be happy to recommend this dealership, and Nick in particular. More

We were greated by Nick soon after entering the show room and he answered our questions and directed us to the autos we were interested in. He was curtious and knowledgable and worked with us to get the best and he answered our questions and directed us to the autos we were interested in. He was curtious and knowledgable and worked with us to get the best deal. We are very happy with the car and the deal that was made. The finance manager, Jim was also very professional and helpful. I bought my first Avalon at this same dealership 7 years ago and will probably buy my next there also. I would recommend the dealership and salesman to my friends and family. More

I was very pleased with my experience at this dealership. I was not sure if I was going to buy a used car or new car. Salesman Nick Nisotakis was very helpful and knew the products. He was straighforward and I was not sure if I was going to buy a used car or new car. Salesman Nick Nisotakis was very helpful and knew the products. He was straighforward and kept me informed about the inventory he had. Working with him and Mike Blatis was an easy process for my lease and I really like my new Camry. Nick knew everything about the car and got me the exact one I wanted in silver. The price was very fair and something I could afford. There was no pressure to buy or lease and all information on financing was easy for me to understand and explained to me in detail. He showed me the service department and went over everything about the car with me. Nick also had my car delivered to me as I lived a little ways from the dealer in NH. I would highly recommend anyone looking for a car to visit Nick at Toyota of Nashua. More