Toyota of Nashua

Today my sister acquired her 4th Totoya vehicle and though she's a been a loyal customer for years now (all her 3 previous vehicles were purchased with Toyota of Nashua) today's experience was even mor though she's a been a loyal customer for years now (all her 3 previous vehicles were purchased with Toyota of Nashua) today's experience was even more remarkable. The sales Specialist Nidal Murashah was exceptionally driven to help my sister drive out in a 2013 Camry even to my own amazement due to her particular circumstances.The professionalism & quality of customer service he provided are simply the best which is a reflection of the entire sales\service & staff at the dealership. I sincerely want to thank him for a job well done. Nidal went above and beyond everything we expected from a sales specialist & I strongly recomend you visiting him at Toyota of Nashua and give him the opportunity to help you find your next vehicle. You will come back! More

My experience at Toyota of Nashua was the best car buying experience I've ever had, and I've purchased a few vehicles! Pat was wonderful, not your stereotypical car sales person. He was attentive but not o experience I've ever had, and I've purchased a few vehicles! Pat was wonderful, not your stereotypical car sales person. He was attentive but not overbearing, honest, but not shmoozy/slimy, as I've experienced with many other sales people. He answered our questions, and didn't try to push us to purchase. The sales process as a whole was great. I had negotiated a price for a vehicle on the lot, but by the time we got there a week later, the car had been traded to another dealer. I was pleasantly surprised that Toyota of Nashua honored the same deal for another vehicle that was coming in later that week rather than stating that it was not applicable because the vehicle I was looking at was no longer available. Even the financing process was smooth and easy and though I was properly informed of all the extra options available to me, warranties and the like, I did not feel pressured to select any of them. It was about a week between the time that we first went in and put a deposit on the car and when I picked it up. I had purchased a rock guard to be put on as well as a remote starter. The communication to me on when the vehicle arrived at the dealer as well as where it was in the process of having the extra's put on and when I could pick it up was great. Every step of this experience exceeded my expectations. I absolutely love my new car, and while I hope it will be several years before I need a new one, I can guarantee I'll be going back to Toyota of Nashua for my next purchase! Thank you! More

Love this place. Have been customers since 1995. I went in Feb 2013 to lease a new Venza. Mr Molloy was my sales person. What I love about this dealer is that so many of their employees are long term, mean in Feb 2013 to lease a new Venza. Mr Molloy was my sales person. What I love about this dealer is that so many of their employees are long term, meaning more than 5 years! I love the loyalty that the dealership has to them and it overflows to the customers. Molloy was great handling my paperwork and my car was ready for pickup as promised clean. He spent the time answering the questions and showing me how to use the vehicle. The indoor delivery area is wonderful being able to stay out of the elements and really see what your car looks like. Meeting the managers is also a pleasure, a firm sincere handshake appreciating my business takes the sting of spending the money but I know what I am getting is a fair deal. I enjoy the new look of the dealership, allowing space for everyone. My children have a place to play and watch tv and snacks and the adults have areas to work and wait why the car is being serviced. The parts department counter ran by Tim F is great. The staff is friendly and never try to sell you things you don't need. I truly get the sense that they want you to trust them and continue coming back as I do. Service can be intimidating to anyone male or female, but driving in and seeing that there are not just men who are service advisors but also women is a welcoming site! Jeff P. runs that department and he wants to hear your experiences good and bad. I like that. The staff knows your cars, recommendations and they are honest. Why? I think its so you come back. Building a relationship is important. I recommend Toyota of Nashua to all my family and friends. Its wonderful to see faces that have been there over 15 years still working and keeping their customers happy. That is priceless. So please give them a try. Any issues with sales don't ever hesitate to ask to speak to a manager, Rick L, Bob D and Rick F all truly care about your needs and how you feel when you walk out the door. They have helped me and I continue to purchase from them. They are the number one dealer in my opinion in New England! So if your looking for a car, a 2nd car or a used car, stop in and take a look. Tell them Jodi sent you. I guarantee you will not be disappointed! More

We went over the Presidents Day sale and bought a Sienna for $7995, we put down $3000 plus a $500 trade-in ($3500 down), we have since recieved our 1st bill and did the online account which says we still ha for $7995, we put down $3000 plus a $500 trade-in ($3500 down), we have since recieved our 1st bill and did the online account which says we still have a $7642 payoff balance...even with our interest rate paid up front, this is NOT possible, so we called TFS, and they knew who we were, and said the dealership had NOT sent in our contract. Meanwhile, I dont know where my $3500 went, and when I call the dealer, I get BS about my interest rate (which I had already triple checked my math on), then they said "oh you got Zurich Plan"..Ummmm HELLO, that is paid monthly in my car payment! My original payment was $178, we opted to get the "Full-Service" Zurich plan, bringing our monthly payment to $246... How on earth do either of those, or dealer fees, tax and title fees amount to $3500!? Pure BS. Someone WILL be accountable for where my money went, if not, I a refund to my bank of every penny pocketed and not put onto my account as it should have been if handled properly and professionally. More

My husband and I have been going to Toyota of Nashua years, from buying new vehicles to every service needed for our vehicles. A few years back we met a Service Advisor named Karl Bausha, That being sa years, from buying new vehicles to every service needed for our vehicles. A few years back we met a Service Advisor named Karl Bausha, That being said, I felt it was appropiate to finally spend a few minutes to express my gratitude to Toyota of Nashua for having a professional, friendly and knowledgable employee as Karl, I never feel if I ask a silly question or tell him something isn't right with my Highlander that he will laugh at me, ok yea he does :-) I am very grateful I always have Karl to make sure my car is safe for me and my family, Thanks Again! I would never buy or have my vehicles serviced by anyone other than Toyota of Nashua.. More

Nick is a great and fair salesman, will work hard to get you the best deal he can, no pressure sales.... that's what you really need to feel like you made the right decision! Andrew at the Bank is awesome you the best deal he can, no pressure sales.... that's what you really need to feel like you made the right decision! Andrew at the Bank is awesome, they work well together to make sure you get the best!!! 5 Stars for these guys, great experience. I will not go any place else! More

Jerry is the best Finance guy around. He works harder than anyone to find the best deal for his customers. Above and beyond is what he gave me. Sean is great with communication and stays on top of thing than anyone to find the best deal for his customers. Above and beyond is what he gave me. Sean is great with communication and stays on top of things to get them done. Mike & Mark the GM's facilitate matters to ensure customer enthusiasm. They are a great team and have earned family business frpm my son and I forever. Thank you to a great team at the truck center for professionalism, desire to help in challenging ways to make happy customers. THANK YOU!! More

Overall a great experience. Nidal was awesome to work with, friendly, and knowledgeable. Would definitely by another car from him in the future. Love my new Rav4 with, friendly, and knowledgeable. Would definitely by another car from him in the future. Love my new Rav4 More

I had a great experience in large due to Nidal, since he is very unassuming and very friendly and helpful. I did not feel pushed or pressured which is a good thing! is very unassuming and very friendly and helpful. I did not feel pushed or pressured which is a good thing! More

Jason Stefanski is the best salesman I have ever encountered in my life (car or otherwise!) My husband and I have already bought a Toyota Camry and Toyota Avalon from him and returned this time to encountered in my life (car or otherwise!) My husband and I have already bought a Toyota Camry and Toyota Avalon from him and returned this time to purchase a Scion iQ; we plan to send others his way and hope to do more business with him in the future! He is so friendly and always goes WAY above and beyond in assisting us during, and after, the sale. What I appreciate the most about dealing with him is that he doesn't waste our time trying to sell us things we don't want: he listens to what we want and provides just what we are looking for! He takes it upon himself to be very familiar with all the ins-and-outs of the vehicles he sells and even after the sale, when we go back with questions (using the touch screen/bluetooth, etc.), 99.9% of the time he can answer us, if not, he takes the time to go out to our vehicle and find the answer. That's service! My testimony of Jason Stefanski is quite glowing, but you have to understand I have never dealt with such a good salesman. The paperwork and financing are not the most exciting part of a car deal, but even then, he kept us updated on what was going on and when we had any questions, always gave us straight answers. If you want to buy a car and have a great experience, please visit Toyota of Nashua and ask for Jason Stefanski! More