Toyota of Nashua
Nashua, NH
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Never trust a car salesman, never believe when s/he tells you; “I’m being honest with you” or “this is a special deal that I’ve managed to get just for you” or BS like that, because they are almost never hon you; “I’m being honest with you” or “this is a special deal that I’ve managed to get just for you” or BS like that, because they are almost never honest and upfront or sincere. I grew up with these notions and most often than not they were correct whenever I bought a new/used car from any dealer. Toyota of Nashua proved me 100% wrong when I purchased my 2012 Highlander SE from them and finalized the deal yesterday (12/21/11). I communicated with them and 4 other dealers over the email (so that I had everything in writing), only visited one dealership to test drive the car and made sure that until and unless we agreed on a price and terms and conditions I wasn’t going to even give them my phone #. Well, for me, this strategy worked out beautifully as I avoided visiting the dealerships and kept on negotiating via email. I sent an email to about 5 Toyota dealerships outlining my requirements, the same specs went to everyone and then the quotes started coming in. I wasn’t impulsive this time and took my time negotiating and mulling over what I received from each dealer. Something important to mention here is that Toyota of Nashua wasn’t the absolute cheapest but the professionalism, courtesy and flexibility they showed swayed me to them. A big THANK YOU to Michelle Norton (internet sales), John Marino (sales manager), Josh Houde (my sales guy, simply a brilliant young fella) and Andrew Lawrenson (finance manager). Keep up the good work guys. I am looking forward to getting my regular maintenance done through them as well and would love to write my honest experience once I go through it. Toyota of Nashua, the bar is high, don’t disappoint me in your service department. Merry Christmas, Seasons Greetings and a happy New Year. More
Rich was helpful and informative but not pushy. He helped us negotiate a fair price and made the process run smoothly. The dealership had the car I wanted available and had it ready for me a day later. us negotiate a fair price and made the process run smoothly. The dealership had the car I wanted available and had it ready for me a day later. More
Rich Molloy was unbelievably helpful to me in purchasing my Camry. He listened to what I wanted and needed. He explained the models to me and it's why I bought a camry instead of a corolla. He took time wit my Camry. He listened to what I wanted and needed. He explained the models to me and it's why I bought a camry instead of a corolla. He took time with me. This was the first time I had bought a new car without my husband and Rich's spent time with me , didn't rush me along. He was friendly and not pushy. He got me through every step of the process comfortably. I love my Camry and will be sure to visit Rich the next time! More
We have had very good service from both the sales and service staff at Toyota of Nashua. The salesmen are well informed and attuned to the concerns of customers. The service advisors and technicians are service staff at Toyota of Nashua. The salesmen are well informed and attuned to the concerns of customers. The service advisors and technicians are courteous, attentive to detail and thorough. More
The immediate friendliness of all at the dealership was evident from moment of entry. Ifelt that there was no high pressure to buy, but rather a concern for my business and needs. Rich Molloy was terrifi evident from moment of entry. Ifelt that there was no high pressure to buy, but rather a concern for my business and needs. Rich Molloy was terrific, as was the entire process. More
Went to Toyota of Nashua with my son. We were helped by a very knowledge saleman, Rich Molloy. He found us a 4Runner which has been the perfect vehicle. I will be back in future to buy my next car. very knowledge saleman, Rich Molloy. He found us a 4Runner which has been the perfect vehicle. I will be back in future to buy my next car. More
1) Came to them to fix some problems while my car had bumper-to-bumper warranty. His rep told me I'd have to pay for the repair. I told him I'd call Toyota to verify that. He left, went back in 5 minutes bumper-to-bumper warranty. His rep told me I'd have to pay for the repair. I told him I'd call Toyota to verify that. He left, went back in 5 minutes and told me they would fix it for free. 2) Came to them to have 30,000 maintenance. They offered me that service for..... $600!!!! Such a rip off! That "package" basically included oil change, wheels swap, and the rest were "check this", "check that". Meineke did the same for me for $50. You do not need to go to the dealer to get your manufacturer recommended service! 3) Came to them recently. My Camry is still under bumper-to-bumper warranty. Asked them to replace the rear mirror: it's loose and didn't get back to the right position after switching between day and night mode. They checked it and said said everything is fine. Their "Blue Team leader" said his major goal is "to save Toyota's money". I called their Service Manager to complain about the situation, and he told me the same: he is here to save Toyota's money, and he is proud of it. WOW! I thought they are there to serve the customers! Apparently not. More
I have worked with Mr. Molloy on a number of previous purchases from Toyota of Nashua, and have always been impressed with his professionalism, intelligence, and sincerity. After a hiatus of approximatel purchases from Toyota of Nashua, and have always been impressed with his professionalism, intelligence, and sincerity. After a hiatus of approximately six years, due to a move from the area, I look very much forward to purchasing another Toyota from Mr. Molloy. I will continue to refer my friends and family to Mr. Molloy and Toyota of Nashua for a superlative experience. More
Have done business with Toyota of Nashua in the past for both my car and my husband's car. Always been very satisfied with the help and service. Mr. Molloy always showed great professionalism. Even when both my car and my husband's car. Always been very satisfied with the help and service. Mr. Molloy always showed great professionalism. Even when he was not employed there, he always reminded us that it was the place to go. We will be back for our next cars. More
Rich Molloy was great to work with and we had a very positive sales experience. Rich was good at understanding what I was looking for and we came across a great car for a great price. He was very pro positive sales experience. Rich was good at understanding what I was looking for and we came across a great car for a great price. He was very professional, knowledgeable and open to maintaining communication. I would recommend Rich and Toyota of Nashua to anyone looking for a car. I am loving mine! More