Toyota of Nashua

Lacking Bought a 2014 Tundra. Really love the vehicle! The salesman Cory, was OK. He didn't go out of his way to do anything. Sales Manager Mark Preston never Bought a 2014 Tundra. Really love the vehicle! The salesman Cory, was OK. He didn't go out of his way to do anything. Sales Manager Mark Preston never came over to me, I actually went over to him. Introduced to no one, shown nothing, salesman ran out of the building when I was driving away after not offering to go over new vehicle with me and sunk the blue tooth with my phone. No follow up. Their customer service sucks. Will not go back More

Tony Schepisi you were awesome salesperson. I have been searching to trade in my 07 Yaris for several months not that anything was wrong with it but, it was time for a change and something new. I have been searching to trade in my 07 Yaris for several months not that anything was wrong with it but, it was time for a change and something new. I have been do different dealerships and when I went through the internet sales dept Danielle matched me up with Tony and she followed up. I liked Tony's attitude right from the beginning. He wanted to sell me a vehicle and I told him I do not like pushy sales people and over aggressive. I quickly learned Tony was not like that. He was very helpful answered my questions, located the vehicle which I wanted a manual transmission and did a great job helping me get the car that I specifically wanted with a very fair trade in value. In fact this dealership along with Tony's assistance gave me the most for my trade. After I signed the papers for the new Yaris, Tony called me a few days later and told me it was in. I made an appointment with him and he gave me a tour of the service department and had the car ready to go, freshly cleaned and in the garage bay. I found that to be very considerate to make a customer very happy by having the car in the bay rather then outside. Tony was very patient and I also liked the sales manager who explained my price of the new vehicle and the total cost it they would accept. LOL I can be pushy for more and more off. But, we came to an agreement on the sale and I was very satisfied. In closing I would highly recommend this dealership, and Tony as well. Jason Stefanski who is the business manager arranged my financing and an extra warranty I purchased. He was very patient explaining all the details of what was covered and again, was fair in negotiating a resaonalbe price for me. More

Excellent Experience We purchased a new Toyota Tacoma on Friday, August 1st. Our salesperson was knowledgeable about the truck friendly and was just great. The Manager We purchased a new Toyota Tacoma on Friday, August 1st. Our salesperson was knowledgeable about the truck friendly and was just great. The Manager, Mark Preston went out of his way to ensure that we received the trade-in and pricing for a new vehicle so that it worked for us. Great. More

Horrible Service Department My family has bought a total of 3 NEW vehicles from Toyota of Nashua in the last 15 years. Never again. On July 2nd, 2014 I called for a service qu My family has bought a total of 3 NEW vehicles from Toyota of Nashua in the last 15 years. Never again. On July 2nd, 2014 I called for a service quote. After being bounced around by the receptionist Jen for 5 minutes I finally spoke with James in service. James seemed like he had no clue how to use the computer. I told him I needed a quote for a timing belt and 4 new summer carpets with all relivient details he needed about me and the vehicle. He assured me he would get back to me soon. Two weeks go by and on July 16th I call back because James never did get in touch. Things happen, I understand and was willing the give him the benefit of the doubt. I was bounced all over the place this time and again all I wanted was service. The receptionists were Jen, Sheila or Shelley, and Kelly. I spoke to them more than anyone since Katie in service hung up on me not once but twice. Katie is service has a serious attitude problem and no customer service. After waiting two weeks then calling and asking over and over to just have a service quote Katie's attitude and erratic speed talking while I was trying to speak broke the camels back. None of this is complicated but calling Toyota of Nashua's service department is brutal and pray you don't get Katie. I will never have anything to do with Toyota of Nashua again and we will bring our newest car to someone else after warranty is up. I left a message with the general manager Rick and I'll say it again Katie is a horrible fit for her job and needs to calm down and understand she is not at the center of the world. She works in a service department. Horrible . More

Excellent customer service My wife and I went in there on July 3 too lease 2014 Toyota RAV4. It was the easiest deal I could possibly imagine. Jose was great from the very begin My wife and I went in there on July 3 too lease 2014 Toyota RAV4. It was the easiest deal I could possibly imagine. Jose was great from the very beginning, my wife and I already knew exactly what we wanted; the type, the color, etc.,which made the deal extremely easy. we test drove the car, he walked us through all the features inside and out, and he was great with our children also. Then came the cost we told him exactly how much we had to pay down and exactly what we wanted to pay a month. Jose came back a few minutes later shook our hands said congratulations and the deal is done. More

Mathew B. was very knowledgeable and helpful. GREAT overall experience. I have recommended him to a few of my friends since. He got me a list of all the trucks online, and then was ready to show me overall experience. I have recommended him to a few of my friends since. He got me a list of all the trucks online, and then was ready to show me each one until I found which one I wanted. More

This place was friendly and beyond, even after the car was paid for and all! When I returned to pick up my new car, my gf started feeling carsick and hade an accident in the rental we were driving. The was paid for and all! When I returned to pick up my new car, my gf started feeling carsick and hade an accident in the rental we were driving. The guys at Toyota truck center took care of her, offered her a beverage, cleanup pads etc and even cleaned up the rental, all for free, no questions asked!! I have nerver seen a service like that anywhere else. Especially after the purchase was already done and the car fully paid for. More

I want to say that I am very happy with the people of Nashua Toyota . I have been trying to trade my car with Maine dealerships and all I got was the run around . Don't ever go to Charlies Toyota or Lee Nashua Toyota . I have been trying to trade my car with Maine dealerships and all I got was the run around . Don't ever go to Charlies Toyota or Lee Toyota in Maine . I Talked to Bob Draper on the phone and he told me what he would do and he was great . He gave me 2000 more than any other dealer and promised when I came down we would have a deal . He was right I did the trade with David Bradford and he was the nicest salesman you could ask for and my wife also liked him and she hates salesmen . LOL. I really do Appreciate what they did for me and I will be back and will bring my kids too . Sincerely John Waleik,Jay Maine More

In my recent search for a new vehicle I met Matt at truck center for Toyota of Nashua , he was meet us right at the door and was very welcoming. He listened to our needs for transportation and looked to find center for Toyota of Nashua , he was meet us right at the door and was very welcoming. He listened to our needs for transportation and looked to find the right vehicles to meet those needs. With positive energy like Matt's its no wonder he has people asking for him when they come into the store. Next time I am in the market i will make sure i go see Matt! He was a pleasure to work with and would not want to put you into a vehicle that you would not be happy with. For good Service in the Nashua area Go see Matt Brouillette at Toyota Nashua truck center. More

Bought a Lincoln mkz. Had it for 2 months... A weird smell started coming from engine. Got it checked by my mechanic and it was going to cost $2000.00. Went back and they would not fix it nore had a hea smell started coming from engine. Got it checked by my mechanic and it was going to cost $2000.00. Went back and they would not fix it nore had a heart. I work had for my money, they suck!!! More