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Toyota of Nashua

Nashua, NH

4.8
879 Reviews

10 Marmon Drive

Nashua, NH

03060

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Showing 879 reviews

February 20, 2024

Tommy Raras got me in and out in no time for my state inspection sticker. Didn't even finish my food in the cafe before I got the your car is complete text. More

by Smokler34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Raras
Feb 20, 2024 -

Toyota of Nashua responded

We're glad to know that your state inspection went quickly and smoothly at McGovern Toyota of Nashua! Thanks for sharing this positive experience. Tommy will appreciate the shoutout! We'll be here if you need anything else in the future!

February 17, 2024

Thanks to Ammara at Toyota of Nashua for helping me find my new ride. Very helpful, knowledgeable. Felt like we where being helped by an old friend not a typical salesperson. Thanks again More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ammara
Feb 19, 2024 -

Toyota of Nashua responded

Eric, we're delighted to know that Ammara was able to assist you in finding your new ride at McGovern Toyota of Nashua. It's great when our team can make customers feel like old friends! Enjoy the road ahead with your new vehicle!

February 13, 2024

Great service- more than comfortable, waiting area and car was done when they said it would be! I am on Toyota number five and thinking about moving up to number six!! More

by fairka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Simboli
Feb 14, 2024 -

Toyota of Nashua responded

Fairka, we're delighted to know you had a great experience at McGovern Toyota of Nashua! We appreciate your loyalty and look forward to helping you with Toyota number six when the time comes.

February 13, 2024

Toyota of Nashua is the best dealer for service and sales. I would recommend them to everyone. More

by dsr1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gallant
Feb 14, 2024 -

Toyota of Nashua responded

We are glad to hear that our sales and service teams are the best around! Thank you for recommending McGovern Toyota of Nashua.

February 12, 2024

Amazing service. They do professionally. Shannon and Adam both I like their way to work. More

by ngan randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gallant, Adam Bosse
Feb 12, 2024 -

Toyota of Nashua responded

Thanks for choosing McGovern Toyota of Nashua! We love to hear Shannon and Adam took great care of you during your visit.

February 10, 2024

Got great service done on Rav4. These guys are very professional and kept me informed the whole time. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Simboli
Feb 12, 2024 -

Toyota of Nashua responded

Daniel, we're glad to know you had a positive experience with our team at McGovern Toyota of Nashua. Keeping customers informed is part of our commitment to great service!

February 07, 2024

Toyota of Nashua has the worst, most unorganized service department I have ever seen. When I bought my car in Manchester, it took them a week to fix two things that I later found out was more than what they More

by Parentkayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Jerszyk, Richard Bellino , Nidal Murashah, Mike Wright, Mutaz Mousa, Rick Fragala, Jeff Price, Tim Fraize, Jim Haynes, Tammy Costigan
Feb 12, 2024 -

Toyota of Nashua responded

Good morning Kayla, Thank you for taking the time to leave us a review about your experience with us. Unfortunately with these types of systems installed in vehicles, it does require you to be present to enable the device so work can be performed on the vehicle. In most cases, the unit provider will speak to one of our representatives so we can make them aware that the vehicle is in for service and they’ll override the system so our technicians can service the vehicle. In this case and for whatever reason, they would not override the unit and that’s why your presence is necessary. I understand it’s an inconvenience but we’re powerless over the situation. My service department can elaborate further and answer any additional questions you may have and hopefully, we can get this handled ASAP. Thank you again for your time. Sincerely, Keith Jerszyk General Manager Toyota of Nashua kjerszyk@mcgovernauto.com

Feb 12, 2024 -

Parentkayla responded

I completely understand and I did not mind having to sit there to help out as I know the device is not Toyota’s fault. My issue was that my appointment was for Thursday 2/1/24 and the process of even starting my service wasn’t started until Monday 2/5/24. To me that is unacceptable. If I have an appointment, the date of my appointment is the day my service should begin. And when I speak with my service representative to let them know I will be there at this time on this day to be able to sit with the car when they look it over, if they say yes that works, when I arrive to do so I shouldn’t be told the machanic is busy we cannot do it (despite giving me the green light for that time), leaving my car to be pushed back another day. I now have my car back, and although the problem was not fixed, I do appreciate the mechanic’s time and effort to find the problem and I thank service rep. Manny for his help and attentiveness in making sure my car was being taken care of.

February 05, 2024

Service is prompt and fully explained. Employees are courteous and available. Wait times are short and reasonable.I always have a good experience at Toyota of Nashua More

by baanbu@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gallant, Tammy Costigan, Steven Gulezian, Tom Raras, Pat Simboli, Sean O'Day, Wendy Fredette, Adam Bosse
Feb 05, 2024 -

Toyota of Nashua responded

We're delighted to know that you've consistently had good experiences with our service at McGovern Toyota of Nashua. We appreciate your feedback about our promptness, courtesy, and reasonable wait times!

February 03, 2024

Great dealership great service advisors. They keep you informed on the status of your vehicle and ultimately leave it up to you as to the extra necessary repairs that you might need More

by Chula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 05, 2024 -

Toyota of Nashua responded

We're delighted to know you had a positive experience with our service advisors at McGovern Toyota of Nashua. Keeping customers informed is one of our top priorities, and it means a lot that you can count on us!

February 02, 2024

Excellent job. I’m very happy with the remote start. I will definitely recommend Toyota Nashua to my friends More

by azamorusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 05, 2024 -

Toyota of Nashua responded

We're delighted to know you're happy with the remote start and your overall experience at McGovern Toyota of Nashua. Thanks for recommending us, we appreciate it!

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