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Toyota of Nashua
Nashua, NH
744 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 744 reviews
September 18, 2023
Ammara was great, friendly, efficient and knowledgeable. She wasn't pushy and didn't rush us at all. We were in and out of the dealership within 3 hrs. from beginning to end, and she had our vehicle ready f She wasn't pushy and didn't rush us at all. We were in and out of the dealership within 3 hrs. from beginning to end, and she had our vehicle ready for pick up the next day. It was the smoothest and fastest and best overall experience i have ever had purchasing a vehicle. I highly recommend Ammara and Toyota of Nashua for your next vehicle purchase. More
by weaver2010
Employees Worked With
Ammara Oum, Rick Fragala, Alex Casey
September 13, 2023
Clean, comfortable, efficient and hassle free environment! Quickest and easiest process I have ever had when buying a new car! Worked with Tony Schepisi and he was just amazing! environment! Quickest and easiest process I have ever had when buying a new car! Worked with Tony Schepisi and he was just amazing! More
by jtmeat2181
Employees Worked With
Kevin Flynn, Tony Schepisi
September 09, 2023
I've been leasing/purchasing vehicles from Toyota of Nashua since late 2017. My most recent visit, which I'm glad was the quickest not to any credit of the dealership but simply because of my own stron Nashua since late 2017. My most recent visit, which I'm glad was the quickest not to any credit of the dealership but simply because of my own strong-will, was my worst experience. My appointment which I had tried to get booked with my previous salesperson I worked with on my lease took weeks to schedule because their VM was not set up correctly so none of my messages were being received. Not a good business practice in the first place. I was also continuously bombarded with calls from the dealership by people who "worked closely with Jose" asking me to schedule an appointment even though I had contacted him directly via his personal cell phone...so clearly a lack of communications exists here. My appointment set very specifically to purchase the car I had been leasing for the last three years, this was stated over VM and multiple text messages with Jose Mora. Not once, not twice, but three times was I presented "offers" from the sales manager Jason as well as Jose which were very much outside of my price range I stated from the start of my appointment. After I said no multiple times very directly and sternly stating I came here to purchase the car I drove in with within the price range I stated, this comes to be very frustrating when I showed up for once purpose and one purpose only that everyone was aware of. The business manager, Kevin Flynn, was very dismissive during the signature process the paperwork and I found him to be very rude and misogynistic. Comparing me to your daughters and saying "I know that they make mistakes and know you can make them too" to be quite rude not only to me but to his own daughters. I would hate if my father spoke about me that way in his line of business, which also happens to be sales relating to cars. When everything was signed, Kevin did not directly say everything was done and all he did was abruptly turn his chair away from facing me and go back to his computer. Not a thank you, not a handshake and not a "have a nice evening." For a group working directly in relationships regarding to high value sales, I was floored at the lack of respect I received from this group I dealt with directly. Not to mention, the paperwork for my purchase was filled out incorrectly and communication was not relayed to made after I questioned it until I called back to get an update. (My car is blue, not green?) Sales is about relationships and maintaining those relationships to ensure future sales can be made or even referrals. I will not be recommending Toyota of Nashua to anyone, which I have in the past, as this was without a doubt one of the worst experiences, I've had dealing with men in any capacity related to my car. If you are a solo female looking to purchase/lease here or with the McGovern Auto Group, don't. (Shoutout to Devin, the customer phone rep I spoke to recently about my paperwork issue, as they were very helpful & understanding via the phone even staying a bit late to help me. The best part about this faff was my phone call with them.) More
by jose_lyn2
Employees Worked With
Jose M, Jason (Sales Manager), Kevin Flynn
August 25, 2023
I purchased a 2018 Tacoma from Toyota of Nashua. Mike Howard and Mike Wright took excellent care of me. Everything they promised they delivered. They didn't waste my time which is very important to Mike Howard and Mike Wright took excellent care of me. Everything they promised they delivered. They didn't waste my time which is very important to me these days, and the financing was just what I needed in this lousy economy. Overall, a very pleasant experience and I would recommend anyone go there and check it out for yourself if you're serious about buying a quality vehicle. More
by amavro
Employees Worked With
Mike Howard and Mike Wright
August 14, 2023
I sent multiple quote requests and tried to email Keith J the general manager and Zac Casey. I never got a response to my quote requests. I guess they aren’t looking for customers. the general manager and Zac Casey. I never got a response to my quote requests. I guess they aren’t looking for customers. More
by CB
Employees Worked With
Zac Casey, Keith Jerszyk, Alex Casey
July 06, 2023
I recently completed the sale for my Subaru and I want to give a big thank you to Dan V., who was great in completing the finalization process.. He was very helpful and informative. I am very grateful for give a big thank you to Dan V., who was great in completing the finalization process.. He was very helpful and informative. I am very grateful for all of his help and time. Patty D. More
by Patty D
Employees Worked With
Dan V.
June 09, 2023
Terrible. Twice as much for oil change as quoted online. No free car wash as promised. Place gone way downhill all the way to TERRIBLE RIP OFF!!! Twice as much for oil change as quoted online. No free car wash as promised. Place gone way downhill all the way to TERRIBLE RIP OFF!!! More
by terry.thomas22
Employees Worked With
Adam Bosse
May 03, 2023
Was just helping my mother to drop of and pick up her 2016 RAV4 for service, but I was also looking to trade in my 2018 Jeep Renegage for a RAV4 Hybrid or the Mtistubishi PHEV they had. Dan V. saw us and 2016 RAV4 for service, but I was also looking to trade in my 2018 Jeep Renegage for a RAV4 Hybrid or the Mtistubishi PHEV they had. Dan V. saw us and introduced himeself. He was not pushy at all, he did his research to find the information I needed to make the right purchase, which was the 2021 RAV4 Hyrbid. He worked to get me as much as he could for my trade in knowing I would role in negative equity, and we were able to get a deal done. During the purchase and after, he took the time to explain the workings of the car and he was very transparent in discussing all my options and was understanding if I declined some of them. This was one of the best, if not the sales experience and I would definately recommed Toyota of Nashua, and ask for Dan V. More
by yeahhoo86
Employees Worked With
Dan Velardocchia
