Toyota of Nashua
Nashua, NH
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Toyota of Nashua has the worst, most unorganized service department I have ever seen. When I bought my car in Manchester, it took them a week to fix two things that I later found out was more than what they department I have ever seen. When I bought my car in Manchester, it took them a week to fix two things that I later found out was more than what they told me, otherwise, I would not have moved forward with buying the car. After having the 2020 Corolla for 9 months, the whole system including airbags, heating, windshield wipers, headlights, etc. started to malfunction. I made an apt for Thursday 2/1/24. With no updates I called the next evening and they had not even looked at the car. It is now Tuesday 2/6 and they STILL have not looked at my car. I told them I will be there today after work to enable the device in my car so they can work on it and got the okay! But when I got there they told me they don’t have time. I now have to take a day out of work to hold their hand. I DO NOT RECOMMEND TOYOTA SERVICE FOR MAINTENANCE! More
Service is prompt and fully explained. Employees are courteous and available. Wait times are short and reasonable.I always have a good experience at Toyota of Nashua Employees are courteous and available. Wait times are short and reasonable.I always have a good experience at Toyota of Nashua More
Great dealership great service advisors. They keep you informed on the status of your vehicle and ultimately leave it up to you as to the extra necessary repairs that you might need They keep you informed on the status of your vehicle and ultimately leave it up to you as to the extra necessary repairs that you might need More
We are very happy with Michael Howard in sales and Scott in finance. This is our 3rd Toyota Tacoma. Love the truck. Michael spent all the time we needed to understand what was offered to us. No hard sale p in finance. This is our 3rd Toyota Tacoma. Love the truck. Michael spent all the time we needed to understand what was offered to us. No hard sale pressure. We received what we wanted in the packages. We got the ceramic coverage in and outside the vehicle at a very reasonable price Very happy through out the whole process. Thank you Michael and Scott for a happy experience in buying our 2023 Toyota Tacoma More
Had an easy time with this dealership, set up an appointment on line, arrived at scheduled time, was introduced to Mike Howard, he was up front and asked specific questions regarding what I was look appointment on line, arrived at scheduled time, was introduced to Mike Howard, he was up front and asked specific questions regarding what I was looking for in a new Tacoma, the dealership had the vehicle ready to test drive for my wife and I, Mike was very responsive to any questions we had, and took the time to explain options the vehicle has. Once we decided to make the purchase, Mike explained Mcgovern dealerships extra warranty which is included in the purchase price, then we discussed paint and fabric protection, I am very diligent about vehicle care and appearance so getting a ceramic coating for the paint at a great price was a no brainer for us, and the interior protection was included with the package. Mike also explained full coverage protection for ten years which was also a great deal over and above the Mcgovern 10 years/ 150,000 drivetrain warranty, we didn't feel pressured or rushed, even while negotiating the final out the door cost the Toyota interest rates and terms were clearly explained and laid out for us to compare, after a little back and forth discussion and Mike doing his best to work with us, we met with Scott in finance and finalized our deal. Mike Howard and Scott in finance stayed late and we finished the deal and I was able to take our new Tacoma home that night. More
Car-buying ladies flying solo - this is your guy 😊 I was looking to buy a specific vehicle I had seen listed at Toyota of Nashua. I had been to a few other places and most of the salespeople I encounter was looking to buy a specific vehicle I had seen listed at Toyota of Nashua. I had been to a few other places and most of the salespeople I encountered (men) were pretty douchey. Things I don’t need in a car-buying experience include questions like: - What does your father/husband/brother think you should buy? - Why do you want that color? That color is stupid. - Why are you asking about mileage? This car was driven by ONE person and it was a LADY and she was VERY NICE. Joe DeFreitas was amazing! He explained everything in such detail and answered every question I had even if it felt stupid. The car I bought was beautiful and I love it and I'm so grateful it went so smoothly. Buying a car is so stressful, and Joe really made it feel like it was no big deal at all. I don't think I'll need a car anytime soon, but if I do I will go back to Joe 1000%. Thank you so much for being so patient and caring in dealing with my crazy kids. More
Stay away… this dealer has the worst communication skills and the sales person has a nasty attitude… if you’re thinking of buying a car, go somewhere else and the sales person has a nasty attitude… if you’re thinking of buying a car, go somewhere else More
I’m not happy at all what I got. I got scammed. With a used Mazda 2021 with 39831 miles and a 624 dollar payment and a warranty of 8338 that I didn’t even ask for. They like to take I got scammed. With a used Mazda 2021 with 39831 miles and a 624 dollar payment and a warranty of 8338 that I didn’t even ask for. They like to take advantage of you. I don’t like this place at all don’t recommend… please don’t waste your time. I got a 13.99 apr like wth. What a waste of money. More