
Toyota of Morristown
Morristown, NJ
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259 Reviews of Toyota of Morristown
Len Pizza rocks! My husband and I just leased our new cars with the incredible assistance of Mr. Len Pizza. We have worked with Len before and his personal attention My husband and I just leased our new cars with the incredible assistance of Mr. Len Pizza. We have worked with Len before and his personal attention and knowledge keeps us coming back. The dealership strives for excellence, and through their ‘personalized service’, they clearly reach their goals. I highly recommend anyone interested in buying/leasing their next vehicle to stop in, ask for Len or any of their talented sales people for assistance. You will be more than pleased. Thank you Len for all your continued outstanding assistance. More
Service Manager Disgraceful Service manager called my toddler a lunatic after she fell and her head hit their glass waiting room table and had a egg of a bump on her head. No rea Service manager called my toddler a lunatic after she fell and her head hit their glass waiting room table and had a egg of a bump on her head. No real sympathy for her or empathy for my concern of having a safe areas for kids to play while families wait hours for their car. I’m still monitoring her for up to two weeks per her doctor to ensure she is ok since it was her head. Toytally turned me off to not only Morristown but Toyota in General. We have two now and I am looking into getting rid of them. They are also a rip off when it comes to price. Double the price of other places. More
Unfulfilled promises and discouraging to provide review Visited the dealer on Dec. 31st, 2018 - No deal. SAD! Received a phone call with voice message from Alvin (sales mgr.) on Jan. 2nd, 2019 Continued n Visited the dealer on Dec. 31st, 2018 - No deal. SAD! Received a phone call with voice message from Alvin (sales mgr.) on Jan. 2nd, 2019 Continued negotiation with Alvin on Jan. 3rd, 2019 around 4:19 PM - No deal. Approximately 1 hour later, Alvin left a voice message at my home number with new final cost of the deal which about $200 apart. Returned Alvin's call and spoke with another sales mgr. Promised TWO times to call me for final deal and NEVER called. (1) Jan. 3rd, 2019 - one of the sales mgr. (Anthony) promised to call me at 8:45 PM and I waited for up to 9:10 PM ; (2) Jan. 4th, 2019 - the same sales mgr. promised to call me again either office or home by end of day and never called. Conclusion: UNTRUSTWORTHY! On Jan. 4th, 2019 - Because of the first incident of unfulfilled promise to call me; I informed him that I will submit Google Review for my experiences. Furthermore, somewhere in the lengthy negotiation for closing the business deal, I mentioned to speak with the General Sales Mgr. for making the business deal final; however, I never got the opportunity to speak with him. The sales mgr. offered me to speak directly with the owner of business for her decision to this business deal and if I informed her that I will write in Google Review, the owner will call lawyer. Then, I told him that I will only say/write TRUTHs and real FACTs nothing more and I'm not afraid of her calling lawyer. More
Don’t Buy or Lease a Car from Toyota Morristown I went to this dealership in a good faith so after weeks of negotiations we got agreed on payments The financing manager tried few times to get more I went to this dealership in a good faith so after weeks of negotiations we got agreed on payments The financing manager tried few times to get more money from me and he printed the contract for 12k miles and I told him that it’s 15k so he print a new contract for 15k which I signed and he submitted to Toyota for 12k and forged my signature, after I signed my contract for 15k I went to the restroom and he stole the page with the miles from me My best advice don’t even try to deal with this people More
Answered all question Can not say enough good things about Guy Falco. He was the sales person. He kept in contact and answered all my questions by phone text and email. Did Can not say enough good things about Guy Falco. He was the sales person. He kept in contact and answered all my questions by phone text and email. Did not leave me hanging. More
Horrible place to go for things related with your car The staff at service center is not willing to answer the questions. They market many benefits of coming to this place for service, but none of those b The staff at service center is not willing to answer the questions. They market many benefits of coming to this place for service, but none of those benefits is realized. Saw an elderly lady's comments got ignored and laughed at behind the back. Respect for a customer is the minimum thing a service provider can have for their customers. More
Dont buy a car with Entunes They sell you their crappy Entunes system, which ends up not working with IPhones. Dealership and Toyota tell you tough xxxxe they do not care. They sell you their crappy Entunes system, which ends up not working with IPhones. Dealership and Toyota tell you tough xxxxe they do not care. More
Great dealership After searching for a new car in my immediate area, and being disappointment by the unprofessional ethics of a couple of dealers, I went to Toyota of After searching for a new car in my immediate area, and being disappointment by the unprofessional ethics of a couple of dealers, I went to Toyota of Morristown and found a car I wanted. I used to take my company car to them for service, but the last couple of years I had a different make. Even though there's a Toyota dealer about 5 miles away from my home, I rather drive the extra distance to get the exceptional service I get at Morristown. My salesmen was Adam Kolodziejski. It was a pleasure dealing with Adam, he is a professional, and gave me a great deal. More
Great Experience I would like to take a moment and rate my experience at Toyota Morristown of New Jersey. We recently purchased a 2018 Toyota Corolla, the personnel i I would like to take a moment and rate my experience at Toyota Morristown of New Jersey. We recently purchased a 2018 Toyota Corolla, the personnel is well trained and professional. The salesman Juan Martinez demonstrated his knowledge on the field and patiently helped my son pick up the vehicle that suits his lifestyle needs. Erick Arroyo, the Toyota Finance Director was extremely helpful by guiding us through the process, answering questions and being truthful to his word. Thank you to Alvin Delgado and all the personnel who provided a superior service. I will definitely come back to the Toyota at Morristown and recommend their service at any time. More
Pleasant experience We had a pleasant experience at the Toyota of Morristown, Erin Mayo was very friendly, and very helpful in the service department. My husband and were We had a pleasant experience at the Toyota of Morristown, Erin Mayo was very friendly, and very helpful in the service department. My husband and were very happy with the service, and would recommend this dealership to anyone More