
Toyota of Manhattan
New York, NY
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961 Reviews of Toyota of Manhattan
Michael Burbridge is an attentive and efficient salesperson. He took his time to respond to our questions onsite as well as following up through texts and phone calls. We are happy with our purchas salesperson. He took his time to respond to our questions onsite as well as following up through texts and phone calls. We are happy with our purchase! More
have been coming here for over 20 years. The last visit was a disaster. They are in a new location. you have to drive up a slippery narrow ramp. It is a complete hazard. it has ceramic til The last visit was a disaster. They are in a new location. you have to drive up a slippery narrow ramp. It is a complete hazard. it has ceramic tiles the car slips and slides and you have to drive up 4 flights. This is an accident waiting to happen. i go to the service advisor Daniel and say I have a warrantee on my battery. he tells me that is impossible. i had to call,up Toyota corporate and I did have a warrantee on my battery. Then the tell me my front arm control needs replacing $1700. I got other quotes for $800. are they kidding? They say the job takes 5 hours. All the other shops said 3 hours plus if drive to any other Toyota outside the city the price will be much less i hate to write this review because Harold who works there is amazing, Because of the problems Toyota offers to pickup the car and look at it again. They take the car for diagnosis I go to pick it up and they give it back to me with my glove compartment detached and a piece on the floor.they don't even assemble it right. All my papers in the glove compartment are thrown all over the floor So if you want to get overcharged and have your in worse shape this is the place for you.. this place is a complete mess I would highly recommend passing on this experience More
I bought a car from them 2 months ago andi am still waiting my tag) Every day i call and send them an email but they don't respond yet. They lie everytime) waiting my tag) Every day i call and send them an email but they don't respond yet. They lie everytime) More
We’ve been working with Toyota of Manhattan for well over 12 years now, and while we’ve always had a pretty decent experience, our most recent was outstanding! The ease of scheduling an appointment in tandem 12 years now, and while we’ve always had a pretty decent experience, our most recent was outstanding! The ease of scheduling an appointment in tandem with a high level of professionalism make it a pleasure to deal with the team. More
THIS IS MY 4TH CAMRY AND THE SERVICE THAT I GOT FROM WILL AND KEVIN WAS TOP TOP TOP SERVICE. DID MOST OF IT OVER THE PHONE AND WHEN I GOT THERE CAR WAS READY AND CLEAN FREDDY AHD PAPPER WORK READY AS WELL. P AND KEVIN WAS TOP TOP TOP SERVICE. DID MOST OF IT OVER THE PHONE AND WHEN I GOT THERE CAR WAS READY AND CLEAN FREDDY AHD PAPPER WORK READY AS WELL. PLACE WAS CLEAN AND BEAUTIFUL. IF YOUR LOOKING FOR A NEW TOYOTA MAKE A TRIP TO MANHATTAN AND SEE WHAT LUXURY IS ALL ABOUT THANKS BOYS C BAPTISTE More
Toyota Manhattan is a nationwide professional dealership and excellent customer care. My friend Orlando Mojica helped me to buy an excellent car and he always does very good job ! I knew him from City Worl and excellent customer care. My friend Orlando Mojica helped me to buy an excellent car and he always does very good job ! I knew him from City World Toyota in the Bronx! He has a compassion, very good quality to handle any situation during sales process. I feel like I will go buy another car with him !!! More
On 07/30/2022 I cam to Toyota of Manhattan dealership. I wand advertised deal. After short and very intensive struggle a salesperson agreed to sell the car with exact advertised conditions. But there was I wand advertised deal. After short and very intensive struggle a salesperson agreed to sell the car with exact advertised conditions. But there was catch there which I didn’t recognized. I was told that the car wasn’t there yet and would be there by the end of the week. That where I should have gotten suspicious, because they said that they didn’t even have a VIN number. I know now it’s impossible. No one call by the end of the week and when I did, I was told that the car wasn’t only there, but it wasn’t even shipped. Meanwhile they already collected a deposit from me on the amount $1030.00. Today on 08/08/2022 I called again and was told that no one had time to talk to me. More