Toyota of Lancaster - Service Center

I received a good service and good customer service and my car was ready on time my car was ready on time More

Professional and excellent. Knows what they are doing with good approach with the customer and good service Knows what they are doing with good approach with the customer and good service More

I took my car and it did not get fixed right I don’t even think they did what I told them to fix! Yet I still had to pay!! even think they did what I told them to fix! Yet I still had to pay!! More

The work perfores by Toyota of Lancaster during my last visit was fast, accurate and the workers were very friendly visit was fast, accurate and the workers were very friendly More

The dealer ship is nice to me and was very welcoming and respectful I loved it respectful I loved it More

The service was fine. However, someone disconnected the front and rear dash cams during service. My assumption is they wanted to 'test drive' my Camry TRD without anyone However, someone disconnected the front and rear dash cams during service. My assumption is they wanted to 'test drive' my Camry TRD without anyone noticing. I called the service manager who said he would check it out and get back to me. He never did. There are plenty of other places to get my car serviced, which I will in the future. More

I felt like I was just a number to them. I have been coming here for 15 years and for the first time I really felt like the personal touch was gone. And I don't trust the technicians anymore I have been coming here for 15 years and for the first time I really felt like the personal touch was gone. And I don't trust the technicians anymore. More

I came in for service on they didn't put one of caps/nuggets back on. Also ordered mats the girl was so rude and took forever to bring out them wanted me to pay twice.. The service is extremely hor caps/nuggets back on. Also ordered mats the girl was so rude and took forever to bring out them wanted me to pay twice.. The service is extremely horrible want be going back. This was not the first time me and my husband had a bad experience. One time we came in the guy stop in the middle of conversation and went and got a black man to help us so rude... They need better people in the Av to assist. More

Love that our Lancaster Dealership is so close to my place of business and always so accommodating. place of business and always so accommodating. More

Toyota staff did an excellent job! ! Thank you so much, continue on with the good service!! ! Thank you so much, continue on with the good service!! More