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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,667 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,667 reviews

July 25, 2026

Great service everytime i got car for service exelent srvice people friendly and efficient thank you again More

by POTILLAJOSE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

Toyota of Lancaster responded

Thank you for your wonderful review! We're thrilled to hear that you continue to receive excellent service from our team. Providing friendly, efficient, and reliable service is always our goal, and we truly appreciate your continued trust in us. Thank you for choosing us for your vehicle's service needs, and we look forward to assisting you again in the future!

July 24, 2026

Very friendly, knowledgeable staff, and quick service. I trust the Toyota service, especially genuine Toyota parts. More

by PSUTHERLAND19
Recommend Dealer
Yes
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Jul 24, 2026 -

Toyota of Lancaster responded

Thank you for your wonderful review! We're so glad to hear you had a friendly, knowledgeable, and efficient service experience. Your trust in our team and in genuine Toyota parts means a great deal to us. We appreciate your support and look forward to providing you with the same great service at your next visit!

July 24, 2026

Needed necessary work and he was clear with what I needed. He was clear and described, understandable to me, what I needed. More

by iantonucci53
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
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Jul 24, 2026 -

Toyota of Lancaster responded

Thank you for your review! We're pleased to hear that your service advisor took the time to clearly explain the recommended work in a way that was easy to understand. Providing honest, transparent communication is important to us, and we're glad you had a positive experience. We appreciate your trust and look forward to serving you again!

July 24, 2026

Rather than replacing the part that is faulty under warranty, the team worked to void my drivetrain warranty instead. The modifications used to void the warranty to the car are unrelated to the problem More

by daves7mgte
Recommend Dealer
No
Employees Worked With
Erick Bravo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Bravo
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Jul 27, 2026 -

Toyota of Lancaster responded

Thank you for sharing your concerns. We understand your frustration regarding your warranty coverage and the recommended repairs. Warranty decisions are determined based on the manufacturer’s guidelines and the condition of the vehicle at the time of inspection, including any modifications or factors that may affect coverage. Our team follows Toyota’s warranty procedures and does not make decisions to deny coverage without review of the vehicle and applicable guidelines. We would appreciate the opportunity to further discuss your concerns and review the details of your visit with you. Please contact our Service Department so we can better understand your experience and address any questions you may have. We value the opportunity to assist you.

July 24, 2026

The dealership was ready to accept my car at the exact time of my appointment. Got an In-N-Out and the time they promised. More

by freedogs50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

Toyota of Lancaster responded

Thank you for your great review! We're happy to hear that our team was ready for you right on schedule and that your service was completed within the timeframe promised. We know your time is valuable, and we strive to provide a smooth, efficient experience from check-in to pickup. We appreciate your business and look forward to assisting you again in the future!

July 23, 2026

She was speaking Spanish, she was very nice person She was very friendly, I do appreciate that she speaks Spanish, she communicates good, the overall the service was great More

by sosas1270
Recommend Dealer
Yes
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Jul 27, 2026 -

Toyota of Lancaster responded

Thank you for your wonderful review! We're so glad to hear that you had a great experience with our team. We appreciate your kind words about our Spanish-speaking team member and are happy that she was able to communicate clearly and make your visit comfortable. Providing friendly, helpful service to all of our guests is very important to us. We truly appreciate your business and look forward to assisting you again in the future!

July 23, 2026

It was a good experience I went in to get a regular service and Max helped me out. He explained everything clearly and my service was done within the hour. More

by BRENDAELIZABETH893
Recommend Dealer
Yes
Employees Worked With
Max
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July 22, 2026

Fast, and secure. Brailyn made sure to double check my warranty and to call me before performing work More

by Jguardado1218
Recommend Dealer
Yes
Employees Worked With
Brailyn
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Jul 22, 2026 -

Toyota of Lancaster responded

Thank you for your kind review! We're happy to hear you had a fast and worry-free experience. Brailyn is dedicated to making sure our guests are well informed, and we're glad they took the time to verify your warranty and contact you before any work was performed. We truly appreciate your trust and look forward to serving you again at your next visit!

July 22, 2026

Had an appointment to get my brakes fixed. Everyone was friendly and helpful. The work was done quickly and all my questions were answered. More

by lynn.ette
Recommend Dealer
Yes
Employees Worked With
Ube
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Jul 22, 2026 -

Toyota of Lancaster responded

Thank you for taking the time to share your experience! We're glad to hear your brake service was completed quickly and that our team provided friendly, helpful service while answering all of your questions. We truly appreciate your trust in us and look forward to helping you with all of your future service needs.

July 21, 2026

Exceptional customer service and very fast work. The wait wasn't long at all, he also went over everything. More

by O_ZELAYA9
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 21, 2026 -

Toyota of Lancaster responded

Thank you for your wonderful review! We're thrilled to hear you received exceptional customer service and that your visit was completed quickly. It's great to know your advisor took the time to explain everything thoroughly and made the experience a positive one. We truly appreciate your kind words and look forward to providing you with the same outstanding service at your next visit.

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