Toyota of Lancaster

Erick Bravo is a fantastic service advisor who demonstrates a high level of care and consideration for the customer and ensures no question or concern goes unanswered. demonstrates a high level of care and consideration for the customer and ensures no question or concern goes unanswered. More

I really liked the service that they gave . They were all really nice and helpful. They were all really nice and helpful. More

I am very pleased with the way Doug and this dealership cared for our Tundra, kept us informed and assisted us when things didn’t work out as we had planned cared for our Tundra, kept us informed and assisted us when things didn’t work out as we had planned More

Came to look at some cars and the salesman was super friendly professional plus on his job to help us out on looking for the right car to get. We looked at 3 nice vehicles one was a crossover other was friendly professional plus on his job to help us out on looking for the right car to get. We looked at 3 nice vehicles one was a crossover other was a suv and last was a car. I told the salesman we will be back to get a 4 runner in a few months. Toyota of Lancaster is 5 stars all around.. More

Professional and fast I really don't like answering long surveys, you guys really pester me on this surveys, you guys really pester me on this More

Efficient service in a timely manner. Communicates threw out the prosses updated threw out service. Communicates threw out the prosses updated threw out service. More

The Service Department on my car was awesome. The time it was fair. Good customer service. This dealer offer you free coffee as a courtesy. Some other dealers offer you gourmet coffee and coo The time it was fair. Good customer service. This dealer offer you free coffee as a courtesy. Some other dealers offer you gourmet coffee and cookies. More

Thanks for treating an old car as well as you would treat a new one. a new one. More

Rude and sarcastic employee, I was being held by one associate trying to figure out if my visit that day was going to be complementary when another came up and got rude about it. I should’ve got his nam associate trying to figure out if my visit that day was going to be complementary when another came up and got rude about it. I should’ve got his name and reported him.. More

Felipe was incredibly helpful to me as I got my corolla lease. He was knowledgeable and patient with me. He answered all of my questions in a straightforward manner. I would definitely feel comfortable com lease. He was knowledgeable and patient with me. He answered all of my questions in a straightforward manner. I would definitely feel comfortable coming back to Lancaster Toyota to talk to Felipe if I need any help with my new corolla. The only issue I had with Toyota is when you sit down with Finance, the final price of the car is $1,000 higher than the sticker price on the window. The cillajet and etch protection get added later to the price of the car. I think if those two protections are already included in the car, and the buyer can't take those things off, Toyota should really list the price of the car including those two things. I felt a little mislead by that when I saw the final price of the car go up by $1,000. Unless there is a way for the buyer to not have to have those two items included in the price, Toyota should really include the cillajet and etch protection in the sticker price of the vehicle. More