Toyota of Irving

Stress free Thank you Toyota of Irving for a stress free car buying experience! Largely due to Ed Giraldo! He was efficient, honest, knowledgeable, and thorough! Thank you Toyota of Irving for a stress free car buying experience! Largely due to Ed Giraldo! He was efficient, honest, knowledgeable, and thorough! Couldn't have asked for a better experience. I plan on using Ed for all my car purchases. Ed made sure the car was safe and exactly in line with my needs! More

purchase new camry from ed giraldo have purchased several vehicles from him. Helpful, courteous and easy to deal with. Offers advice on both the vehicles and the price. Will continue to have purchased several vehicles from him. Helpful, courteous and easy to deal with. Offers advice on both the vehicles and the price. Will continue to purchase from him in the future. More

Retired teacher Being a retired teacher, it was all about the cost. Ed Giraldo handled that concern very quickly. It was then he proceeded handle any concerns tha Being a retired teacher, it was all about the cost. Ed Giraldo handled that concern very quickly. It was then he proceeded handle any concerns that I had about service. Some time has passed since I got my new car, but he still keeps in touch with me just in case I have any questions. He always calls me back and then deals with all my questions about service. Ed Giraldo is always there for me, even after the sale. More

Toyota of Irving 5 Star Experience !! Great new car buying experience, courteous Service, very efficient processing, professional customer service. Mark Baker introduced us to Ed Giraldo, Great new car buying experience, courteous Service, very efficient processing, professional customer service. Mark Baker introduced us to Ed Giraldo, both are very professional and made our buying experience a pleasure! More

First time buying experience was an amazing one! After having an awful experience at Rusty Wallis Honda and spending over 4 hours there only to be turned down for a car I stopped by Toyota of Irving After having an awful experience at Rusty Wallis Honda and spending over 4 hours there only to be turned down for a car I stopped by Toyota of Irving where I told Wes (Wesley Wells) that I needed a car in 1.5 hrs and needed to be out of there by 4pm because my friend who gave me a ride needed to leave. I told him the documentation I could provide for him, my income and what amount I had for a down. Almost immediately he took me to the lot and said "there are all the cars that I can offer you, pick one from here and you will be out of here before 4pm!". I picked the one I LOVED! the color, the seats, the inside, everything was just perfect, he wrote down the numbers and went to financing. He was running around back and forth to me so that I could be out of there by the time I needed. Wes went above and beyond for me that saturday and I couldn't believe after seeing the way others spoke to me at other dealerships that Wes did for me what he did and close the deal so quick. I went to finance where Jose took care of me, explained well my loan, interest, options etc and I was out of there at 4! I loved this place and I wish I had known how courteous the staff is and how nice and helpful everyone is before I visited anywhere else. I had the most amazing car buying experience! -Brenda P More

Uber driver My name is Edet. Leo was very helpful, he showed me all the features on the new 2016 toyota camry, and he helped me on my new smart phone. Will recomm My name is Edet. Leo was very helpful, he showed me all the features on the new 2016 toyota camry, and he helped me on my new smart phone. Will recommend all my friends and all potential uber drivers. More

Very good Went in to service present car and walked out with new vehicle. Great customer service. Wes Wells was very easy to work with and not pushy at all! Went in to service present car and walked out with new vehicle. Great customer service. Wes Wells was very easy to work with and not pushy at all! More

First time buyer I walked in, told them what I needed, and walked out with a car. That simple, it went down quicker than I was advised by my bro, he said I would be th I walked in, told them what I needed, and walked out with a car. That simple, it went down quicker than I was advised by my bro, he said I would be there from the time they opened till after closing. In about 5 hours I was in and out, the longest part was waiting for a bank that would give me a loan since I have no credit history lol... My salesman was Leo Phan, wonderful experience overall. I highly recommend it. More

Great customer service ! very friendly & patient with questions and concerns. Highly recommended! Quality sevice was greatly. I'm impressed & more than sure that i made the ri very friendly & patient with questions and concerns. Highly recommended! Quality sevice was greatly. I'm impressed & more than sure that i made the right choice of choosing toyota. More

oil consumption test Went to have an oil consumption test done. They change your oil at your cost to do this and you bring it back with 1100 miles put on it and they check Went to have an oil consumption test done. They change your oil at your cost to do this and you bring it back with 1100 miles put on it and they check it again. The purpose of this test is to see how much oil you are burning. My car was under a warrenty that would replace if needed. they told me my car was not burning any oil and had no major leaks so i did not qualify for replacement. This has been a month and a half since done. my oil change sticker that they put on my windshield says 127,000 miles change is due. i am at 125,000 right now. So my car startied acting funny today. very sluggish and did not want to go. almost felt like transmission. got home. checked the oil and there was NO OIL ON THE DIPSTICK! BONE DRY! Now can anyone tell me how i could lose all that oil if its not leaking or burning off?????? Toyota of Irving scammed me. They did not replace the oil that they drained out when doing the test. i believe they only put a quart or two in it and this is why they ziptied my dip stick and marked my oil cap and told me not to touch it or the test would invalid.I now have an engine that is knocking very loudly and i am livid. i just paid off tis car and i feel like this is their way of screwing me to where i have no choice but to buuy a new one from them. Ladies beware and take a man with you that has enough sense to spot any bad seeds. I now have to battle with these people to get some resolution and it wont be easy. More