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Toyota of Irving
Irving, TX
175 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 175 reviews
March 29, 2016
Exactly how excellent sales service should be! I was fortunate enough to work with Ed Geraldo in. Purchasing my Trail Premium. Compared to other dealerships I encountered, Ed made the buying proce I was fortunate enough to work with Ed Geraldo in. Purchasing my Trail Premium. Compared to other dealerships I encountered, Ed made the buying process simple and straight forward for me. There was no fuss, no tap dance and no running back and forth to the various managers. He seemed to sense my earlier frustrations, was direct in identifying my vehicle of interest, the various accessories I wanted and provided me with a price that I felt was within the market value I was looking. I'm not one for kicking tires and dickering over trivialities. I had a fairly good idea of what I preferred and had felt I had done a more than adequate research prior to coming to the various dealerships. Ed was very professional, seemed to understand my needs and guided me along in a few instances to further refine my purchase. I would highly reccomend him and this dealership to anyone looking to purchase a new vehicle. More
by Critical Buyer
Employees Worked With
Ed Giraldo
March 25, 2016
Very good service and follow up Helped a friend that hates to car shop find a vehicle. Came across a gentleman that was a fleet salesperson and explained the situation. He took us Helped a friend that hates to car shop find a vehicle. Came across a gentleman that was a fleet salesperson and explained the situation. He took us every step of the way and explained every detail. Turned out to be a great experience. Friend bought a car from him and had it delivered because we live out of the area. He followed up to ensure the car was delivered on time and that everyone was happy with the purchase and delivery. The "just looking" visit turned into a good and productive stop for everyone. Very happy customer! More
by margaritalady
Employees Worked With
Ed Giraldo
March 22, 2016
Stress free Thank you Toyota of Irving for a stress free car buying experience! Largely due to Ed Giraldo! He was efficient, honest, knowledgeable, and thorough! Thank you Toyota of Irving for a stress free car buying experience! Largely due to Ed Giraldo! He was efficient, honest, knowledgeable, and thorough! Couldn't have asked for a better experience. I plan on using Ed for all my car purchases. Ed made sure the car was safe and exactly in line with my needs! More
by rav4
Employees Worked With
Ed Giraldo
March 20, 2016
Retired teacher Being a retired teacher, it was all about the cost. Ed Giraldo handled that concern very quickly. It was then he proceeded handle any concerns tha Being a retired teacher, it was all about the cost. Ed Giraldo handled that concern very quickly. It was then he proceeded handle any concerns that I had about service. Some time has passed since I got my new car, but he still keeps in touch with me just in case I have any questions. He always calls me back and then deals with all my questions about service. Ed Giraldo is always there for me, even after the sale. More
by Retired Teacher
Employees Worked With
Ed Giraldo
March 20, 2016
purchase new camry from ed giraldo have purchased several vehicles from him. Helpful, courteous and easy to deal with. Offers advice on both the vehicles and the price. Will continue to have purchased several vehicles from him. Helpful, courteous and easy to deal with. Offers advice on both the vehicles and the price. Will continue to purchase from him in the future. More
by butch
Employees Worked With
Ed Giraldo
March 19, 2016
Toyota of Irving 5 Star Experience !! Great new car buying experience, courteous Service, very efficient processing, professional customer service. Mark Baker introduced us to Ed Giraldo, Great new car buying experience, courteous Service, very efficient processing, professional customer service. Mark Baker introduced us to Ed Giraldo, both are very professional and made our buying experience a pleasure! More
by Ruannm
Employees Worked With
Mark Baker, Ed Giraldo
March 18, 2016
First time buying experience was an amazing one! After having an awful experience at Rusty Wallis Honda and spending over 4 hours there only to be turned down for a car I stopped by Toyota of Irving After having an awful experience at Rusty Wallis Honda and spending over 4 hours there only to be turned down for a car I stopped by Toyota of Irving where I told Wes (Wesley Wells) that I needed a car in 1.5 hrs and needed to be out of there by 4pm because my friend who gave me a ride needed to leave. I told him the documentation I could provide for him, my income and what amount I had for a down. Almost immediately he took me to the lot and said "there are all the cars that I can offer you, pick one from here and you will be out of here before 4pm!". I picked the one I LOVED! the color, the seats, the inside, everything was just perfect, he wrote down the numbers and went to financing. He was running around back and forth to me so that I could be out of there by the time I needed. Wes went above and beyond for me that saturday and I couldn't believe after seeing the way others spoke to me at other dealerships that Wes did for me what he did and close the deal so quick. I went to finance where Jose took care of me, explained well my loan, interest, options etc and I was out of there at 4! I loved this place and I wish I had known how courteous the staff is and how nice and helpful everyone is before I visited anywhere else. I had the most amazing car buying experience! -Brenda P More
by bianar
Employees Worked With
Wesley Wells Jr., Jose Benitez
March 17, 2016
Uber driver My name is Edet. Leo was very helpful, he showed me all the features on the new 2016 toyota camry, and he helped me on my new smart phone. Will recomm My name is Edet. Leo was very helpful, he showed me all the features on the new 2016 toyota camry, and he helped me on my new smart phone. Will recommend all my friends and all potential uber drivers. More
by Edet
Employees Worked With
Leo Phuc Phan
March 11, 2016
Very good Went in to service present car and walked out with new vehicle. Great customer service. Wes Wells was very easy to work with and not pushy at all! Went in to service present car and walked out with new vehicle. Great customer service. Wes Wells was very easy to work with and not pushy at all! More
by Texasgirl55
Employees Worked With
Wesley Wells Jr., Jose Benitez, Mike Moore, David Easley
March 05, 2016
First time buyer I walked in, told them what I needed, and walked out with a car. That simple, it went down quicker than I was advised by my bro, he said I would be th I walked in, told them what I needed, and walked out with a car. That simple, it went down quicker than I was advised by my bro, he said I would be there from the time they opened till after closing. In about 5 hours I was in and out, the longest part was waiting for a bank that would give me a loan since I have no credit history lol... My salesman was Leo Phan, wonderful experience overall. I highly recommend it. More
by Vargas817
Employees Worked With
Leo Phuc Phan
