Toyota of Hollywood

Service excellence I took my car (Highlander) for a scheduled maintenance service, and Victor Oajaca was very pleasant to work with. I also informed him that one of the I took my car (Highlander) for a scheduled maintenance service, and Victor Oajaca was very pleasant to work with. I also informed him that one of the door weatherstrip was damaged. He contacted Toyota headquarter and verified whether the repair/replacement was to be covered under the warranty. The response was negative, and I was disappointed. Regardless, I appreciated his due diligence and responsiveness. Keep up the good work, Victor-. More

Service Excellence I took my car in on a holiday afternoon without an appointment and Joey Lutz quickly assesed my needs and was able to turn it around on the same day. I took my car in on a holiday afternoon without an appointment and Joey Lutz quickly assesed my needs and was able to turn it around on the same day. Great job Joey!! More

Impromptu visit Even without a prior appointment, I needed to get some things urgently fixed with my RAV 4 - I drove into Toyota Hollywood that morning and was amazed Even without a prior appointment, I needed to get some things urgently fixed with my RAV 4 - I drove into Toyota Hollywood that morning and was amazed at the kind of reception and services received. My needs were met and they were even helpful in providing me with a ride to my other appointments while continuously updating me on the status of my vehicle. Camille Juse, the staff that attended to me was particularly helpful and professional. Thanks guys. More

Car Service at Toyota of Hollywood My service advisor was Joey Lutz. Joey was very helpful, professional, and ensured my car was well taken care of. Thank you very much, Joey!!! My service advisor was Joey Lutz. Joey was very helpful, professional, and ensured my car was well taken care of. Thank you very much, Joey!!! More

First service visit Had my first service visit recently, and was pleasantly surprised with my experience. Jackie Hercules was the best !!! Jackie Hercules helped with ex Had my first service visit recently, and was pleasantly surprised with my experience. Jackie Hercules was the best !!! Jackie Hercules helped with exactly what I needed. She had my car done, not only, in a timely manner, but it was finished earlier than expected. Jackie is an asset to the service team; she knowledgeable, kind, helpful and makes me feel that my car and myself are important. She was thorough, friendly and knowledgeable. In a nutshell, Jackie ensured that I would return time and again. If I could give her more than five stars, I would. Thank you Jackie! More

Super professional It was a pleasure bringing in my Toyota RAV4 for it's initial 5K mile service. My service advisor Zareh Yousefi was great, a pleasure to deal with, k It was a pleasure bringing in my Toyota RAV4 for it's initial 5K mile service. My service advisor Zareh Yousefi was great, a pleasure to deal with, knew exactly what he was doing. Everything was done with the utmost professionalism and promptness. Thank You Toyota of Hollywood! I will be coming back, and recommending your services! More

They never fails me! I have gave them 5 star review on yelp, and raved about the excellent service I've received at Toyota of Hollywood (TOH) on two other review pages. I I have gave them 5 star review on yelp, and raved about the excellent service I've received at Toyota of Hollywood (TOH) on two other review pages. I will keep going no matter how busy I am, because good service needs to be praised and recognized! I was gonna give up on Toyota cars after getting HORRIBLE services at Toyota Culver City service dept countless times, and TOH saved me from saying good by to my Prius! Everyone is unbelievably nice and service is very thorough! This time my service person was Elizabeth PIneda. She gave me the same friendly, thorough, and pristine service as three other gentlemen is the past! After experiencing wonderful customer service at TOH 4 consecutive times I truly believe Toyota Culver City can take some lessons from the service reps here! Thank you TOH for your genuine awesome service! More