Toyota of Hollywood
Hollywood, CA
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396 Reviews of Toyota of Hollywood
Service For many years, Victor is my service manager. He did an excellent job in helping me maintained my car. He is dependable and willing to help to keep my For many years, Victor is my service manager. He did an excellent job in helping me maintained my car. He is dependable and willing to help to keep my car in good shape. If my car needed major repairs, he would give me choices and other options as to the cost of repairs. He is an excellent service manager. More
Perfect! My internet purchase of new 2014 Prius plug-in needed to be simple and without hassle. Toyota of Hollywood's Wally Goodrick made that happen at just My internet purchase of new 2014 Prius plug-in needed to be simple and without hassle. Toyota of Hollywood's Wally Goodrick made that happen at just the price I needed. Thanks, Wally! More
Amazing experience with Wally great prices and stress free, truly the best. highly recommend any one looking for a new Prius to visit Toyota of Hollywood...ask for Wally great prices and stress free, truly the best. highly recommend any one looking for a new Prius to visit Toyota of Hollywood...ask for Wally More
Thanks to Wally Goodrick, I had an unexpectedly pleasant and smooth experience at Toyota of Hollywood! I knew exactly what I wanted and Wally definitely went out of his way to get it for me. Beginning to and smooth experience at Toyota of Hollywood! I knew exactly what I wanted and Wally definitely went out of his way to get it for me. Beginning to end, I found him highly knowledgeable, yet quick to say when he didn't know something and would need to check, which I greatly appreciate. He had a wonderful personality and was fun to work through the process with. Wally was understanding and patient: never once did he seem put out by having to answer a question he probably has to answer fifty times a day. I felt like I was being helped by that really nice neighbor that chats with and watches out for everyone rather than some arrogant, pushy sales person every buyer fears finding on the car lot. I was impressed with the specific questions he asked about my preferences and the way he not only listened, but then actually tailored everything to fit my needs. I've dealt with others in the past who barely listen and just try to sell me what they think I need or what they need to sell. I don't have any problem walking off a car lot and I've done it plenty of times until I met Wally. Of course, there are always extra options the dealership wants you to buy but Wally never pressured me. He just gave me the information, answered my questions, gave me the time to research it on my own, and accepted my decision. Beyond that, he referred back to my earlier answers regarding my driving usage and quite honestly advised me not to consider adding on certain more expensive options that wouldn't fit my situation. (Particularly one that could've very easily been slipped in without my understanding but he pointed it out and admitted that on a purely ethical basis, he couldn't suggest in good feeling that I purchase it.) Overall, Wally's simply a nice guy who was knowledgeable and professional and truly went out of his way to provide what I asked for: including spending a whole day driving in horrid traffic to go get my car and bring it to me (LA to San Diego to LA) and then stayed at the dealership hours longer than he had to just to finish my deal and on top of that, teach me how to use my Prius' functions. Anyone observing him wouldn't have realized he was going on an eleven hour day as he showed me how to connect my phone, garage door opener, and all those other things that must have been at the bottom of his list of how he wanted to spend a Saturday night! This was definitely not the experience I feared I would have going in to buy a new car and am shocked that I don't have even a minor complaint about my experience: I'm attributing that to Wally Goodrick. More
Promises Kept David Martinez was attentive, friendly, knowledgeable and returned calls to us expediently. He listened to our needs and worked until he could satisf David Martinez was attentive, friendly, knowledgeable and returned calls to us expediently. He listened to our needs and worked until he could satisfy them. In all, it was a pleasurable experience, which is rarely the case when purchasing a vehicle. He never pressured us, but gained our confidence with his honesty and effort! He promised to find us what we wanted, and he kept his promise. More
I was so happy to buy my car from Anthony Marshall after going to "other" dealerships that were less friendly, not helpful, and not as knowledgeable. Anthony was thorough and patient with me since I know no going to "other" dealerships that were less friendly, not helpful, and not as knowledgeable. Anthony was thorough and patient with me since I know nothing about cars and I appreciated his follow through, friendly professionalism very much. I felt he was honest with me from the get go and I was in good hands all the way. I love my new Prius and I would recommend Anthony and the Hollywood dealership to all my friends. More
Very Helpful and understanding. Thoroughly explained the vehicle functions. Was very understanding in getting the cosigners signatures while she was not present. 5 stars earned! vehicle functions. Was very understanding in getting the cosigners signatures while she was not present. 5 stars earned! More
I bought a 2014 Prius Plug-in. Not only do I love the car, I had a great experience purchasing the vehicle. My salesperson, Andy, did everything he promised and in addition he followed up with me on sev car, I had a great experience purchasing the vehicle. My salesperson, Andy, did everything he promised and in addition he followed up with me on several issues weeks after I left the dealership. He is a true professional and I have sent two friends to him since I bought the car. I highly recommend Andy Musayelyan and Toyota of Hollywood. More
I really only have positive comments. I found everyone to be friendly, realistic, and helpful. My credit score had taken a hit in the last two years so I knew it wouldn't be easy, but ultimately I got a to be friendly, realistic, and helpful. My credit score had taken a hit in the last two years so I knew it wouldn't be easy, but ultimately I got a price I'm very happy with and a car I love. I would easily recommend Rocio & the dealership to anyone that asked. More
I bought my Prius 3 years ago at Toyota of Hollywood and I've been getting service there ever since. My service manager Victor Oajaca is the best! He's always friendly and makes sure that I am getting the b I've been getting service there ever since. My service manager Victor Oajaca is the best! He's always friendly and makes sure that I am getting the best deal. The service is fast at Toyota of Hollywood and they wash your car afterwards too! More