Toyota of Hollywood
Hollywood, CA
Filter Reviews by Keyword
By Type
396 Reviews of Toyota of Hollywood
My car is 11 years old this month.. There is no doubt that this dealership is expensive but their work, overall, is excellent. Carlos Pelayo was my go to service person and I have been There is no doubt that this dealership is expensive but their work, overall, is excellent. Carlos Pelayo was my go to service person and I have been treated very well by him the last three times I have gone. This car needed extensive repair. I probably could have gone elsewhere for a less pricey deal, but they are so pleasant and accommodating (a loaner) that it is worth the extra dollars knowing that my records are there and that we can refer to them in an instant. I like tht they are genuine Toyota parts and you know what you are getting.. because Carlos answers all your questions nicely. My car is a ScionXB PURCHASED on their showroom floor 11 years ago March 8th. More
As always, satisfied customer. I ask for Victor Oajaca everytime I go for my service because he explains what needs to be done and I appreciate it because everyone knows, repairs ar I ask for Victor Oajaca everytime I go for my service because he explains what needs to be done and I appreciate it because everyone knows, repairs are costly and what I like about him is he recommends what needs to done right away to make the car going and as always calls me when my car is ready. Thanks Victor. More
Service department is easy to work with. I worked with Carlos pelayo to get my Toyota RAV4 emissions and engine issue solved. It was still under warranty. I took it in and had to wait a few w I worked with Carlos pelayo to get my Toyota RAV4 emissions and engine issue solved. It was still under warranty. I took it in and had to wait a few weeks for parts but once I took it in it was quickly repaired. The communication with Carlos was great during the repair. More
Happy costumer I made an appt. online for service,easy and fast. Went to the service dept. the following day and Alex Castro approach us,warmingly. I told him what I made an appt. online for service,easy and fast. Went to the service dept. the following day and Alex Castro approach us,warmingly. I told him what's going with our toyota sienna, he did help us with the problem..... We are satisfied with Alex Castro's explanation on what's going on with our toyota sienna.. Thank you..?? More
Great work guys!! I went in to get my car maintenance and Carlos Pelayo did a great job explaining me things I need to know about my car. Such as a service renewal sin I went in to get my car maintenance and Carlos Pelayo did a great job explaining me things I need to know about my car. Such as a service renewal since I'm on my last one and he also mentioned about parts I should really consider getting fixed on my car. Thanks again. More
good experience buying 2016 Prius Ali Sepheri provided an excellent price and had the car ready when I came to pick it up. He spent time explaining the features of the car and did ever Ali Sepheri provided an excellent price and had the car ready when I came to pick it up. He spent time explaining the features of the car and did everything very professionally. More
Pricy but worth it you will spend more at the dealership than other shops but it is worth it. alex is the best. i drop off my car in the morning they take me to work and you will spend more at the dealership than other shops but it is worth it. alex is the best. i drop off my car in the morning they take me to work and pick me up after work to get my car. More
Wonderful service by Jason Suh I visited Hollywood for buying a new car. Jason Suh helped me. He is very professional, approachable, knowledgeable, and nice. He explained all functi I visited Hollywood for buying a new car. Jason Suh helped me. He is very professional, approachable, knowledgeable, and nice. He explained all functions of my new car. He provided service very nicely. I felt very comfortable. I will suggest this dealer to other people. More
Arshak Kirakosyan As always, Arshak gave me the excellent service I have come to expect from Toyota of Hollywood. I'll be back and highly recommend his service to Toyo As always, Arshak gave me the excellent service I have come to expect from Toyota of Hollywood. I'll be back and highly recommend his service to Toyota customers. More
very sad driver I bought a Scion xB 2013 with 14000 miles on it. Before I even made my first payment I found out the front drive side brake was down to 3% and the pas I bought a Scion xB 2013 with 14000 miles on it. Before I even made my first payment I found out the front drive side brake was down to 3% and the passenger side was at 7%. I had to fight with them to fix the 3% brake pad. Today I took my car to my mechanic to fix the other side which was at 7% pads. He look at the driver side which the dealership said they fixed, they had not. They lied to me and they wanted $280 for that one brake. They are a very unethical dealership. Stay away from them. Sad driver Lisa :( More