Toyota of Hollywood

Prius Service The service was quick and efficient, although somewhat expensive. The bill seemed designed to confuse. Alex Castro was patient and caring as he expl The service was quick and efficient, although somewhat expensive. The bill seemed designed to confuse. Alex Castro was patient and caring as he explained the various costs to me. I appreciate the nice waiting room and good coffee and, particularly, the limo service to take me home and return me for my car. I have been using this dealer ship to service my Prius for several years and will continue to do so, and I consider Alex Castro my agent. More

Scion IM - First Lease ever My experience started off really good and ended great!! Everyone one I met and worked with was so amazing! Mark Campbell was very helpful in my decisi My experience started off really good and ended great!! Everyone one I met and worked with was so amazing! Mark Campbell was very helpful in my decision making and taking care of the details to get the lease going, Tara Munson was so wonderful in helping with my car insurance and such pleasant company, and Glenna Bane-De Ville was such a delight while nailing down the last of the details regarding financing and paperwork. What an amazing team of people that I got to work with for my first ever lease and first ever new car!!!!!!! More

Hank Fairchild ...Was the best. He made the whole experience painless, and I was dreading everything about it. Go there and ask for him. Trust me - he makes life eas ...Was the best. He made the whole experience painless, and I was dreading everything about it. Go there and ask for him. Trust me - he makes life easier. More

Great Service I had a great experience working with Xavier Sanchez and Maher Merhi. Both Xavier and Maher were extremely helpful, responsive, and forthright in help I had a great experience working with Xavier Sanchez and Maher Merhi. Both Xavier and Maher were extremely helpful, responsive, and forthright in helping my wife and I lease a car. We very nearly gave up on Toyota when we had a bad experience with another dealership in a different part of LA (the other branch was non-responsive and extremely unhelpful). This dealership, by contrast, was wonderful. Xavier and Maher answered every question we had, and went out of their way to ensure that we got the service we needed. If our family ultimately needs a second car, this is definitely the dealership we plan to work with. I strongly recommend this place, and would deal with them again without hesitation. More

Great service! I recently visited and got the new Prius from this dealership and everyone I crossed paths with was very friendly and helpful, especially Akin Akinbay I recently visited and got the new Prius from this dealership and everyone I crossed paths with was very friendly and helpful, especially Akin Akinbayode. He was super attentive to my needs, answered all of my one million questions, and made me feel confident I was making the right purchase. Basically everything you'd want in a salesman and more! More

Great experience I was very pleased with Ader Gong or who was not only professional but also very curteous. It took us less than an hour to drive the car out of the de I was very pleased with Ader Gong or who was not only professional but also very curteous. It took us less than an hour to drive the car out of the dealership with all questions answered to our satisfaction. More

Very helpful the customer service at Toyota of Hollywood is very helpful and friendly. It was nice to make business with you and definitely come back. Thank you Jo the customer service at Toyota of Hollywood is very helpful and friendly. It was nice to make business with you and definitely come back. Thank you Joey Lutz. More

Honest and excellent service I've taken my Toyotas to Toyota of Hollywood for decades. In recent years, I always ask for Erick Garcia, and he has always taken great care of me. I've taken my Toyotas to Toyota of Hollywood for decades. In recent years, I always ask for Erick Garcia, and he has always taken great care of me. He never charges me for the many little extras - in contrast to Toyota in Van Nuys, where every time I've stopped in I feel like they see a chance to make money, and I leave. He tells me what I 'could' do, but advises me if it really isn't necessary yet. He gives me my choices clearly and never pressures. I live in the West Valley now, but I always go back to Hollywood for my servicing. Can't comment any further on price, because I'm still on warranty for my current Prius. But any charges there have been above warranty have been most reasonable. More

Comfortable! Great place to understand any issue on your car! Super helpful! Alex is very helpful.! Toyota holds record of all your purchases and recommendatio Great place to understand any issue on your car! Super helpful! Alex is very helpful.! Toyota holds record of all your purchases and recommendations. I wish the prices were a lot lower though. More

Excellent service from Arshak Kirokosyan He couldn't have been more helpful! Car was serviced in good time .I've never had a problem with anyone at all at the dealership. He couldn't have been more helpful! Car was serviced in good time .I've never had a problem with anyone at all at the dealership. More