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Toyota of Hollywood
Hollywood, CA
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396 Reviews of Toyota of Hollywood
"Maintenance and Repair" If you look for a service manager with an open arms to accommodate and help you with whatever car needs you may have, I strongly recommend "Victor Oaj If you look for a service manager with an open arms to accommodate and help you with whatever car needs you may have, I strongly recommend "Victor Oajaca". Victor willingly repair the axle boot of my car at 2 pm, while others will not accommodate because it's already 2 pm. He is flexible and sensitive to his customer's needs. More
Quick and easy service Michael Dizacamo was friendly and helpful. The dealership has always treated me well and been very honest about what they can do and how much it will Michael Dizacamo was friendly and helpful. The dealership has always treated me well and been very honest about what they can do and how much it will cost. They just arranged to replace my passenger air bags with the same efficiency and attitude as they do when they are making money off the work so I'm pleased to report their good service and will continue to take my car to them for my service and repairs. More
Maintenance visit Lily Keshishyan was extremely helpful and responsive when I brought my car in for a maintenance service. When I noticed a few days after the service Lily Keshishyan was extremely helpful and responsive when I brought my car in for a maintenance service. When I noticed a few days after the service that the driver's side windshield wiper needed changing & fluids needed topping off, she did not hesitate to have me come back in to have the mechanics complete their work (these were items that she wouldn't have noticed & were the responsibility of the person(s) working on my car). She has a friendly, professional manner and I would not hesitate to recommend that my friends & family contact her if they need their car serviced. Note: My review & rating is solely for Lily Keshishyan's portion of my service visit, not the person(s) that actually worked on the car. More
Victor Oajaca sets bar high for excellent customer service ! Mr. Oajaca always greets me with a friendly smile and shows genuine interest in my concerns about my car’s performance. I have brought my Camry to hi Mr. Oajaca always greets me with a friendly smile and shows genuine interest in my concerns about my car’s performance. I have brought my Camry to him over 12 years for his expert recommendations at Toyota of Hollywood. He is kind and patient and clearly explains my car's needs. And he makes sure I understand those issues which helps me make informed decisions. Mr. Oajaca always reviews with me the history of repairs on my car; then, he prioritizes his recommendations. This is so valuable. He knows that preventive maintenance on my car is very important to me. I want to correct potential problems before they happen! I trust his recommendations and he has never failed me. Having a car serviced can be intimidating and Mr. Oajaca always eliminates that stress for me. Even during times when I've had to rent a car, he has made all the arrangements for me and eased the entire car repair experience. I am grateful. More
Helped me get my 4Runner TRD Off Road Premium I'd been searching for 3 weeks for a 4Runner TRD Off Road Premium. It seems shipments only arrive on 2 week intervals. When I saw Toyota of Hollywoo I'd been searching for 3 weeks for a 4Runner TRD Off Road Premium. It seems shipments only arrive on 2 week intervals. When I saw Toyota of Hollywood had a silver one I contacted them to see if was available. I spoke to Ider Gongor who explained the vehicle was on it's way to the US, and if I reserved it, they would give me a break on the price. Given this was a rare vehicle, and most other dealers I spoke to wanted no less than MSRP, I put a deposit down on it. Ider kept me informed on its transit, and once it arrived, made the purchase process quick and easy. The next time I need a Toyota, Ider is the first person I'll call. More
Service Carlos Pelayo is thorough, follows up, and patiently listens to concerns I may have regarding my auto and the service, which are qualities that I as Carlos Pelayo is thorough, follows up, and patiently listens to concerns I may have regarding my auto and the service, which are qualities that I as a customer greatly appreciate. I usually ask for him when bringing my car in for service. Overall the entire Hollywood Toyota Service Team present these same qualities, and the maintenance/repair service is outstanding. As witnessed by the fact that I have continued to bring my car for service for the life duration of my Toyotas. I now have my 3rd Toyota. More
Ali Sepheri and the Hollywood Toyota Team are the best! Ali and the Hollywood Toyota team are the best! I came in rather unhappy with a previous Toyota I had gotten from a different dealership. I had let Ali and the Hollywood Toyota team are the best! I came in rather unhappy with a previous Toyota I had gotten from a different dealership. I had let myself be sold into a very basic Corolla lease that didn't really fit my needs, and when I tried to go back into the other dealership to talk about ending the lease and getting into a different car the other toyota dealership wasn't very helpful at all. Ali not only worked with us to find the cheapest way to end the lease early, but got us a great deal for another trade in (me and my boyfriend wanted to consolidate cars) and an unheard of price for our Rav4 Hybrid. It was one of the easiest car buying experiences I've ever had and I can't recommend Ali and the rest of Hollywood Toyota enough! More
15,000 mile Service I drove in without an appointment and was taken immediately. Shuttle Service to work and car ready in two hours! Car pulled up immediately after che I drove in without an appointment and was taken immediately. Shuttle Service to work and car ready in two hours! Car pulled up immediately after check out. Convenient and everyone was courteous and helpful. Especially Joanna Guzman. More
Fantastic I have always experienced wonderful and attentive service whenever I have taken my Toyotas to this dealership. Mike Dizacomo anticipated every need an I have always experienced wonderful and attentive service whenever I have taken my Toyotas to this dealership. Mike Dizacomo anticipated every need and made sure that my service experience was flawless. He kept me informed all along the way. Kept me apprised of what was happening and called me promptly when the work was done. When I got there to pick up my car he explained what the problem was and how to deal with the issue should it come up in the future. More
Always Wonderful Service I find Toyota of Hollywood to be exceptional for service, Joey Lutz made it happen quickly and I was very pleased with the results, Thank you Hollywoo I find Toyota of Hollywood to be exceptional for service, Joey Lutz made it happen quickly and I was very pleased with the results, Thank you Hollywood Toyota More