1,974 Reviews of Toyota of Hollywood - Service Center
I absoultely love the Toyota of Hollywood Service Department. Dann Metts and team always treat me with courtesy and respect and are fast and dependable. They are knowledgeable about my car and always Department. Dann Metts and team always treat me with courtesy and respect and are fast and dependable. They are knowledgeable about my car and always tells me what service is truly needed and what service could wait if I don't have the time or resources. In the 8 years that I've owned my car, I have never once experienced poor customer service or have had to take my car back because a job wasn't done right the first time. Without a doubt, every new Toyota I buy will be from Toyota of Hollywood. The sales team is nice, but the truth is, once the car is yours, their part is done. Service and maintenance is the constant for a car, and the excellent service and maintenance of Dan Metts and his team at Toyota of Hollywood's Service Dept is the reason I won't take my car to any other dealer for service and wouldn't think of buying a Toyota from any other dealer. More
It is comfortable and reassuring to visit Toyota of Hollywood for service on my Camry I bought there. "My" sevice writer, Danny, knows me and my car, knows what service I am due to have and personally Hollywood for service on my Camry I bought there. "My" sevice writer, Danny, knows me and my car, knows what service I am due to have and personally explains to me what and why each service procedure needs to be done. No matter what my questions are he takes them seriously, understands what I want to know, is knowledgeable, courteous and efficient. I know when I leave Toyota of Hollywood my car has been professionally and completely serviced and is safe for the many trips I take alone over the state. Too often, a woman is treated as less than capable to understand the work done on a car. This attitude does not exist at Toyota of Hollywood. More
I am a longtime satisfied customer of this dealer and find the staff to be very friendly and the car is always serviced to perfection. I am always promptly taken care of(by previous appointment)and am a find the staff to be very friendly and the car is always serviced to perfection. I am always promptly taken care of(by previous appointment)and am always confident that my vehicle is in optimum operating condition. More
I was so nervous that I was going to be late for work, but I spoke with Bill and he fixed my car right away. Even though he said it was the fastest he's ever replaced a starter, he did a great job! I've w but I spoke with Bill and he fixed my car right away. Even though he said it was the fastest he's ever replaced a starter, he did a great job! I've waited in the past at dealerships for hours, and it seems they don't care where you need to be, but Toyota of Hollywood was the total opposite. They don't sit around and joke and drink coffee, they work! I was so impressed. Thank you so much! More