1,959 Reviews of Toyota of Hollywood - Service Center
Very efficient and knowledgable. Personable and understands what the problem might be. Eager to get the customer serviced and out the door. Willing to go the extra mile. understands what the problem might be. Eager to get the customer serviced and out the door. Willing to go the extra mile. More
John took the time out of his busy schedule to discuss with me how to resolve the current problem I'm having with my 6 disc CD player including some alternate solutions. with me how to resolve the current problem I'm having with my 6 disc CD player including some alternate solutions. More
Frank was very cool and collective for a early Monday morning!The dealers i have dealt with in the past especially on Mondays were very unorganized.It is refreshing to have been treated with professional morning!The dealers i have dealt with in the past especially on Mondays were very unorganized.It is refreshing to have been treated with professionalism. More
The service department employees were very helpful and the service was excellent. My car came back clean and happy. Thanks again for the great service the service was excellent. My car came back clean and happy. Thanks again for the great service More
I would like to comment about the pleasantness I feel whenever I enter Toyota of Hollywood everyone is very friendly and courteous, one person stands out is Mr. Brian Singletery in the Service Department whenever I enter Toyota of Hollywood everyone is very friendly and courteous, one person stands out is Mr. Brian Singletery in the Service Department, he is very helpful and knowledgable about Toyotas. I recommend this dealership to all my friends and family. More
I have bought five cars there and take them to service there and I have always had a pleasant experience. They are always friendly and helpfull there and I have always had a pleasant experience. They are always friendly and helpfull More
The service was very good and the timing was reasonable. The service agents were attentive and showed genuine concern. I especially liked the ability to be dropped home while the care was being serviced an The service agents were attentive and showed genuine concern. I especially liked the ability to be dropped home while the care was being serviced and then being picked up when the care was finished. Thank you Toyota! More
I brought my 2010 RAV4 in for service under warranty on or about June, 2010 shortly after my purchase, the left side of the front bumper had separated a noticeable amount from the left fender, the repair w or about June, 2010 shortly after my purchase, the left side of the front bumper had separated a noticeable amount from the left fender, the repair was performed by using a type of glue to joint both parts together, the lite colored glue could be seen inside the gap, in a vehicle that is dark green metallic. It took 3 days to perform such poor job in a car that was brand new. I contacted the service manager whose name I can not remember, he promised to get back to me with a resolution to the problem, but he never did. I had to bring the vehicle to another dealership to correct the problem. That lack of regard for a customer concern can not be rewarded with a repeat customer. Toyota of Hollywood is NOT the only dealership in town!!! More
Frank is always able to accomodate me for service, with ot without an appointment. Last visit I only had a short time available and Frank was still able to have the service performed. ot without an appointment. Last visit I only had a short time available and Frank was still able to have the service performed. More
I have been doing business with Toyota of Hollywood for 12 years. After buying my Toyotas from them, I have used them exclusively for service. The service I receive has made me a loyal customer. As soon 12 years. After buying my Toyotas from them, I have used them exclusively for service. The service I receive has made me a loyal customer. As soon as I drive into the service center, I am immediately greeted by a service rep. The quality of service is excellent and they act like they value my business. The service reps are always very friendly and even give me a car wash. I leave with my car in great shape and lookin' good, too! I would not go any other place for service! More