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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,824 Reviews

1,824 Reviews of Toyota of Hollywood - Service Center

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May 28, 2022

The location of Toyota of Hollywood is a good option to purchase or get service, is spacious, comfortable and they have a good group of people to serve, and there are nice amenities to wait while they give More

by Vasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
May 31, 2022 -

Toyota of Hollywood FL responded

Thanks for the review of Toyota of Hollywood! We're glad that the team worked hard to ensure you were well taken care of. See you again next time.

May 21, 2022

excellent , very good service and attention from Sebastian, I just have to wait for the confirmation of some parts under warranty More

by Antonio Arandas
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SEBASTIÁN
May 23, 2022 -

Toyota of Hollywood FL responded

Antonio, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Sebastian. Drive safely, and we hope to see you back again at Toyota of Hollywood!

May 17, 2022

Service was excellent! Arian was professionally competent and polite Reception he offered was highly exemplary and made me feel to come back again for servicing of my vehi More

by Lammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arian
May 17, 2022 -

Toyota of Hollywood FL responded

Hi Lammie - We are so glad that Arian left a great impression and took wonderful care of your vehicle. Thanks for choosing Toyota of Hollywood, and we'll see you next time!

May 14, 2022

Bobby was great and presented a very good deal. We agreed. All good until sales manager swooped in and tried to push a new car on us and almost ruined the arrangement. More

by Khwconsulting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Toyota of Hollywood FL responded

Thank you for this feedback. I apologize if you felt at all pressured but am glad to hear that you were able to complete your purchase. If there is anything that I can do to assist you, please give me a call. Herbie Lopez - General Sales Manager - 954-893-4606

May 09, 2022

My Service representative, Andris Prado, is absolutely fantastic. She is professional, efficient, trustworthy and personable. She is by far the best Service Representative I have ever worked with in 40 ye More

by Kaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andris Prado
May 10, 2022 -

Toyota of Hollywood FL responded

Thank you for the great review! We are so glad to hear that Andris and the Toyota of Hollywood team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

May 03, 2022

I like this place as a very nice dealer to do a good services honestly and fast response gentlemen and helpful More

by s-khouzam
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Maning
May 03, 2022 -

Toyota of Hollywood FL responded

We really appreciate your feedback! Thank you for choosing Toyota of Hollywood and for stopping by to share your experience. Drive safely!

April 28, 2022

The service adviser was great and very helpful! He kept me informed about the status of my vehicle. More

by Ocasiosheilaliz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Toyota of Hollywood FL responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Toyota of Hollywood team. Safe travels, and we hope to see you back again down the road!

April 24, 2022

It took 4 hours to do the 10. 000 miles maintenance. I think it’s a very long time when you already have an appointment. More

by Cabuchaibe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Toyota of Hollywood FL responded

I'm sorry that we were unable to perform your 10,000 mile check-up with more efficiency. Delivering a swift service is always our goal as we value your time a great deal. Our team will discuss this feedback together and strategize what more we can do to increase efficiency. We hope you'll continue to rely on our team for your service needs, and if you have any additional feedback, please don't hesitate to reach out! -John Diaz - Service Manager - 954-893-4662

April 21, 2022

Wait time is too long. I had to wait about 4 hours before I got my car. More

by tlamour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

tlamour responded

Wait time was too long . I had to wait 4 hours before I got my car.

Apr 22, 2022 -

Toyota of Hollywood FL responded

We pride ourselves on exceptional service and I want to apologize that you were kept waiting. I will address your feedback with the team to better understand how we dropped the ball here. In the meantime, please feel free to reach out and let me know how I can make things right. Thank you, John Diaz - Service Manager - 954-893-4662

April 16, 2022

Siempre acudo al dealer TOYOTA de Hollywood y con Andris como la persona en quien confío plenamente, además de su amabilidad y compromiso. More

by ARDAS
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDRIS
Apr 18, 2022 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia! Estamos muy orgullosos de nuestro equipo y es fantástico oír que este se reflejó en su experiencia trabajando con Andris. Apreciamos el apoyo y esperamos volver a verle en Toyota of Hollywood!

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