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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,981 Reviews

1,981 Reviews of Toyota of Hollywood - Service Center

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October 15, 2024

Excelente atencion y servicio. Amabilidad y gentileza por parte del personal. Ambiente agradable. Sobrepaso mis expectativas. More

by ledo.rosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Toyota of Hollywood FL responded

Gracias por compartir su experiencia positiva con Toyota of Hollywood. Nos alegra saber que nuestro equipo superó sus expectativas y le brindó un excelente servicio en un ambiente agradable, Rosa.

October 15, 2024

Very good agent and service, thank you I like the hospitality and the service very much More

by sonofking81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adin Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Toyota of Hollywood FL responded

Your kind review warms our hearts! Thank you from the Toyota of Hollywood Team.

October 15, 2024

Waiting too long too expensive was promised to leave early within 1 hour I was there for 4 hours More

by carloscruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota of Hollywood Service Department
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Toyota of Hollywood FL responded

Carlos, we really appreciate your continued business, and I am sorry to hear that your recent service fell short of our high standards. If you would be willing to speak with me directly, our team would be grateful for another opportunity to assist you and give you a five-star experience. Thank you, Shawn Jones - Customer Relations Manager - (954) 893-4660

October 14, 2024

Best and most honest employees work there. I have been going there for 15 years and I am very pleased with their work. It’s all good ! I’ll be back ! More

by raphaelmestdag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Toyota of Hollywood FL responded

Raphael, thank you for your loyalty and kind words about the team at Toyota of Hollywood! We're delighted to hear that you've had consistently positive experiences over the years. Looking forward to seeing you again soon!

October 14, 2024

Close to home, reliable and very efficient when it comes down to servicing our vehicles More

by kerlinisrael84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Toyota of Hollywood FL responded

We really appreciate you taking the time to leave Toyota of Hollywood this awesome review, thank you!

October 14, 2024

La atención fue maravillosa, siempre nos atienden con una sonrisa y no solo eso siempre quieren que uno se vaya muy feliz More

by kfontalvo364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Showroom Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Toyota of Hollywood FL responded

Nos alegra saber que ha disfrutado de la atención en Toyota of Hollywood. Nuestro equipo siempre se esfuerza por asegurar una experiencia positiva y estamos encantados de haberlo logrado con usted. Gracias por compartir su experiencia!

October 14, 2024

Great customer service! Very professional and the agent was able to service my car quickly. More

by Antanettdwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Toyota of Hollywood FL responded

We are honored to receive your support. Thank you! - Toyota of Hollywood Team

October 14, 2024

El más tramposo de todos! Si quiere regalar su dinero visiten este lugar! El cliente no tiene la razón! Y vendedores con financista te hacen ver que tú no sabes ni sumar More

by ANNAKARELYUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adin Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Jean-Louis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toyota of Hollywood Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Finance Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Showroom Sales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Toyota of Hollywood FL responded

Lamento mucho que haya tenido una experiencia tan negativa. Nos esforzamos por ofrecer un servicio honesto y transparente, así que es preocupante leer estos comentarios. Me gustaría entender más sobre lo sucedido para poder abordar cualquier problema de manera adecuada. Por favor, no dude en contactarme cuando tenga la oportunidad. Gracias, Shawn Jones - Customer Relations Manager - (954) 893-4660

October 14, 2024

Always pleased with the service and professionalism. No surprises and well taken care of. I've been a customer there since 2007 and keep coming back because of the great team there. More

by jpnycz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RC Reyes
Oct 15, 2024 -

Toyota of Hollywood FL responded

Thank you for your loyalty and kind words about Toyota of Hollywood! We're delighted to hear that our service and professionalism keep bringing you back. We look forward to continuing to serve you in the future!

October 14, 2024

Service was ok. Diagnóstic was slow but at the end, everything was fixed. Need coffee for customers because the wait is long. And the price you charged will paid for More

by aaborondy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Toyota of Hollywood FL responded

Aaborondy, thank you for your feedback. We're glad to hear everything was fixed at Toyota of Hollywood, and we appreciate your suggestion about the coffee. We'll certainly take it into consideration as we work on improving our services!

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