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Toyota of Hollywood - Service Center

Hollywood, FL

4.2
1,814 Reviews

1,814 Reviews of Toyota of Hollywood - Service Center

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October 10, 2023

Very good costumer service. , staff very helpful, but very expensive. I really like the service More

by BRIDG-FILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Toyota of Hollywood FL responded

We are pleased to hear you are overall satisfied with our services! Thank you for your feedback on our pricing, as it helps us improve here at Toyota of Hollywood. Safe travels, and we hope to see you next time!

October 09, 2023

Two hour wait , they don’t seem to give a receipt of what they did . Car not cleaned More

by araujo_j@bellsourh.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Toyota of Hollywood FL responded

I'm sorry your recent visit fell short of our 5-star standards. We always aim for efficient service and want our customers to feel both informed and satisfied. Your feedback will be shared with the team in our efforts to improve, and if there's anything else you would like to discuss, please contact me directly. Thank you, John Diaz - Service Manager - 954-893-4662

October 09, 2023

Quality cars and great service from all who work there at Toyota. Awsome job thank you More

by NEISYPAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Toyota of Hollywood FL responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Toyota of Hollywood. Safe travels!

October 08, 2023

I was told it would take about two hours, I said I would wait. My appointment was 8:30, my car wasn’t ready until noon. More

by SADAMS560
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Toyota of Hollywood FL responded

We appreciate your patience during your recent visit to Toyota of Hollywood. We apologize for the delay and will work on improving our service times. Thank you for sharing this feedback with us!

October 08, 2023

Service manager Danny Metts dealt with my questions and issues efficiently, in a timely and courteously. More

by nyrican0529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Toyota of Hollywood FL responded

We're glad to know that our service manager was able to assist you efficiently and courteously at Toyota of Hollywood. Thanks for the positive feedback!

October 08, 2023

Bryan Singletary is always a pleasure to work with. He’s always humble and greets me with a smile. Thank you Bryan!!! More

by ggrant704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Toyota of Hollywood FL responded

We're delighted to know that Bryan's service left a positive impression on you! His dedication is indeed one of the things we are proud of here at Toyota of Hollywood. Thanks for your kind words and support!

October 07, 2023

Excellent services Dan is the best 100% recommended. Toyota of Hollywood is the best dealer ever More

by RONNYAGUSTIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
Oct 09, 2023 -

Toyota of Hollywood FL responded

We're glowing, Ronny! Thanks for the shout-out to Dan and continued support of Toyota of Hollywood!

October 07, 2023

Reguar customers should be offered special discount. I find the price I paid too high. More

by NIRMALKDADLANI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Toyota of Hollywood FL responded

Thank you for your feedback. We always strive to offer competitive pricing that is fair, so I apologize if we've left a different impression. If there is anything else I can help with moving forward, please reach out. Thank you, John Diaz - Service Manager - 954-893-4662

October 07, 2023

Cashier lost my info at the window and had to wait an additional 30 mins, going back to the service manager after hours for help, he the service manager got it straighten out so I could get my car back. More

by EVERETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota of Hollywood Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Toyota of Hollywood FL responded

We're sorry to learn about the delay you experienced, but glad our service manager was able to assist and get things sorted out for you at Toyota of Hollywood. We appreciate your patience and understanding!

October 07, 2023

No fueron explícitos ni amigables. Fui a revisión del carro esperando me expliquen que tenía el carro o si estaba bien , las dudas que tenía no me las resolvieron y fue muy pobre la co More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Silva
Oct 10, 2023 -

Toyota of Hollywood FL responded

Lamento mucho que no haya tenido una experiencia positiva con nosotros. Nos esforzamos por proporcionar un servicio al cliente excepcional y parece que en esta ocasión, hemos fallado en cumplir con nuestras propias expectativas. Me gustaría tener la oportunidad de hablar con usted para resolver cualquier duda o problema pendiente relacionado a su carro. Por favor, póngase en contacto cuando pueda. Gracias, John Diaz - Service Manager - 954-893-4662

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