Toyota of Hollywood FL

I was so nervous that I was going to be late for work, but I spoke with Bill and he fixed my car right away. Even though he said it was the fastest he's ever replaced a starter, he did a great job! I've w but I spoke with Bill and he fixed my car right away. Even though he said it was the fastest he's ever replaced a starter, he did a great job! I've waited in the past at dealerships for hours, and it seems they don't care where you need to be, but Toyota of Hollywood was the total opposite. They don't sit around and joke and drink coffee, they work! I was so impressed. Thank you so much! More

Thanks for making my Christmas Toyota of Hollywood. We purchased a new Prius and were very pleased with the transaction. Plus we received the Toyota Care complimentary maintenance which we didn't know ab purchased a new Prius and were very pleased with the transaction. Plus we received the Toyota Care complimentary maintenance which we didn't know about so was a nice surprise. Thanks Toyota of Hollywood. More

I would not recommend this dealership. The way I was treated for the car tag was very unprofessional. They would not answer my phone calls,email nor return voice mail on my tag status. I had to go in pe treated for the car tag was very unprofessional. They would not answer my phone calls,email nor return voice mail on my tag status. I had to go in person and at first they told me the tag was not in but after insisting that it was going to expire they found it.They told me the tag was just a small fee but it turned out over $100 over the price the gave me when I purchased the car. I have purchased a number of Toyota's from other dealerships without issue unfortunately this was a negative experience. Why would they have a customer relationship manager that doesn't contact customers. More

MY HAUSBAND AND i WENT TOYOTA OF HOLLYWOOD TO LOOK AT A NEW HIGHLANDER WITH NO INTENTION OF BUYING THAT DAY. MR SHIRDEL PROFFESIONALLY GREETED US IN A VERY RESPECTFUL MANOR AND SHOWED US A GREAT SELECTION NEW HIGHLANDER WITH NO INTENTION OF BUYING THAT DAY. MR SHIRDEL PROFFESIONALLY GREETED US IN A VERY RESPECTFUL MANOR AND SHOWED US A GREAT SELECTION OF HIGHLANDERS. MR SHIRDEL TOOK US FOR A WONDERFUL DEMONSTRATION . MY HUSABND AND I WERE IN LOVE WITH THE HIGHLANDER SO MR SHIRDEL TOOK US IN HIS OFFICE FOR REFRESHMENTS AND OFFERED US A NO HAGGLE PRICE THAT REPRESENTED SUCH A LARGE DISCOUNT WE COULD NOT SAY NO. WHEN WE WENT INTO THE BUSINESS OFFICE FOR THE FINAL PAPER WORK WE WERE OFFERED THE 0% AND THE MAINTENANCE FOR 2 YEARS AS PROMISED. WE COULD NOT HAVE BEEN MORE PLEASED ! THAMK YOU TOYOTA OF HOLLYWOOD! More

The 1995 BMW 318i finally gave up the ghost and my wife was on my case to get a “modern” car (for her to drive. I could ride a bicycle as far as she is concerned.) Did my research and Camry came out right was on my case to get a “modern” car (for her to drive. I could ride a bicycle as far as she is concerned.) Did my research and Camry came out right at the top of the value/reliability/handling equation. Where to buy/lease? We live on the north side of Miami so there are several dealers within 45 minutes of the house. Looked online at the dealer ads and saw what appeared to be a great lease deal at Toyota of Hollywood. Did I mention I am grumpy and cheap? We drove over expecting a bait and switch and were greeted by Brian Watkins, who stuck to us like glue for the next 3 hours. Well, they did have the advertised car at the advertised price, but Brian with his low key manner showed us several upgraded models, and old Grumpy actually went for better than the basic offering. Ended up being a pleasant experience, and the Business Manager only offered us one lease add-on, and wasn’t pushy about it. Bottom line: if you live in SE Florida and have to get a car, I would certainly try Toyota of Hollywood first. More

Toyota of Hollywood Defraud the Elderly and Infirm Hollywood, Florida Avoid this dealership like the plague – they are essentially criminals, who take advantage of the elderly, infirm and poor. Our Hollywood, Florida Avoid this dealership like the plague – they are essentially criminals, who take advantage of the elderly, infirm and poor. Our mother, now deceased, was quite elderly, with the expected cognitive limitations, was functionally quadriplegic, wheelchair-bound and unable to drive. She and her aide went into this dealership to return what we expected to be her last car. My siblings and I were greatly surprised to find that instead, the dealership ahd talked her into a long-term lease for a new automobile. When I asked her why she had leased a car, her response was “I kept saying “no” but they surrounded me, at least five salesmen, and they kept insisting…” We tried to amicably resolve this situation by letting our mother just return the car but Ms. Lettera is unwilling to do so, even after our mother died. More

I called the dealership for parts inquiry after viewing their website. First problem was no toll free number listed on site. I talked to 3 people before someone could quote me prices. The last 2 people i s their website. First problem was no toll free number listed on site. I talked to 3 people before someone could quote me prices. The last 2 people i spoke with sounded as if English was a part time hobby. The prices quoted were no where close to the prices listed on website. Overall just an unpleasant experience. More

Brought the Camry from them. I stated I want a tag transfer, they didn't do what I requested during the purchase. They told me that they made a mistake and the new tag cost will be refund later. Aft transfer, they didn't do what I requested during the purchase. They told me that they made a mistake and the new tag cost will be refund later. After several weeks, I went back and was treated as a clown. I was being redirect to different individuals, including the salesperson and the manager. I was simply being ignored in every phase. Great way to treat customer who have just purchase a vehicle from the dealer. I hope everyone reads this and no one ever purchase anything from Toyota of Hollywood. They treat you like crap. More

I bought a Mitsubishi Galant from them. I test drove the car and it was great. After signing the paperwork, the salesman sent the car to be washed. When I went outside to get into the car, I noticed that car and it was great. After signing the paperwork, the salesman sent the car to be washed. When I went outside to get into the car, I noticed that the back tires were low so I informed the saleman. He instructed me to go to a gas station and get air. I refused and he had someone put air in the tires. What was truly disturbing was that as I was getting into the car, I saw an identical used car being driven around the north lot. They had switched cars. This was not the car that I test drove. One door did not match the others. The left front wheel shook at moderate speeds. The radio's crystal had a red stain on it. I should have trusted my instincts and never left with the car. Buyer beware!!!! They are truly without conscience, moral values or integrity. Never shop there especially if you are a woman. S.E. Walls More