
Toyota of Hattiesburg
Hattiesburg, MS
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68 Reviews of Toyota of Hattiesburg
The easiest and best deal I've seen. When I walked into Toyota of Hattiesburg with my wife I was really nervous. I did my homework to know what car to buy, but I honestly didn't think tha When I walked into Toyota of Hattiesburg with my wife I was really nervous. I did my homework to know what car to buy, but I honestly didn't think that we would be able to afford the high MPG "dream car" that we wanted. I also had heard stories before of other dealerships taking advantage of people; but, Toyota of Hattiesburg completely opened my eyes to how things Should be done. Wesley helped us get the car we went there for, and for a great price. And the best part about it was that the negotiation was entirely transparent. There weren't any hidden figures that would pop up on the invoice later. In fact there weren't many extra fees at all. This is what buying a car should be like. Carmax has a good thing going because of their transparency, but their cars are used and the prices are too high. The people at Toyota of Hattiesburg are good, hardworking people that are truly honest. I highly recommend them. More
I would not get a vehicle at this dealership if they were giving them away. First of all, I couldn't get anyone to wait on me. I spent several minutes walking around the lot and NO ONE asked if I needed an giving them away. First of all, I couldn't get anyone to wait on me. I spent several minutes walking around the lot and NO ONE asked if I needed any help. I had to go inside to ask if there were any salemen that worked there. The salesman (Mr. Owens) that finally assisted me was very nice. However, that was the only thing good I have to say about the experience. The sales manager treated me like I didn't have enough sense to tie my own shoes, much less make a deal on a vehicle. Another salesperson made a snide remark while I was there about not being able to explain anything to me. I'm certain I have more educational degrees that anyone I spoke to at that facility, yet I was treated very disrespectfully. Just because you're a female, doesn't mean that you can be easily taken advantage of or that you don't have any business sense. I went to a dealership across town who was more than happy to do business with me.....and I got a MUCH better deal. More
Do not use this dealership! They took advantage of an 18 year old girl. They accepted her 2007 PT Cruiser for repair. Then, they said they didn't have a clue what was wrong with it and couldn't repair it. I year old girl. They accepted her 2007 PT Cruiser for repair. Then, they said they didn't have a clue what was wrong with it and couldn't repair it. I demanded they tow it immediately to Dodge/Chrysler (who found the mechanical problem within minutes). When asked why they accepted the car... They lied and said my daughter told them it was a Toyota Camry. Our family has never owned a Toyota and never will! My daughter is NOT a liar!!! More
Brought car in for replacement of 2 tire pressure sensors service confirmed as bad I paid for 3 as I knew we had just replaced one of the sensors. When the car was left to have them replaced I get a call te service confirmed as bad I paid for 3 as I knew we had just replaced one of the sensors. When the car was left to have them replaced I get a call telling me there are now 4 bad sensors and not I owe almost twice what I did. One of the 4 sensors on the car was less than 3 months old and I am forced to pay for it also. No one at the dealership in a position of authority has bothered to contact me to explain how 2 sensors now are 4. This is how people are treated at shade tree garages not at a place you should expect full professionalism. My presumption is in removing the tires they were damaged somehow and Toyota does not want to admit it. More
Easy to talk to and very knowledgeable. Knew what he talking about. I felt he was putting me first and answering all my questions. The dealership is clean and the service dept. is wonderful and easy to talking about. I felt he was putting me first and answering all my questions. The dealership is clean and the service dept. is wonderful and easy to deal with as well. More
I purchased my vehicle at this location and I first took it in for my tires to be checked and they were able to do it during my lunch hour and then I went to get my oil changed and tires rotated and the cos it in for my tires to be checked and they were able to do it during my lunch hour and then I went to get my oil changed and tires rotated and the cost was far less than I had expected, since I had recently gotten my oil changed on another vehicle at another dealer and it cost more for that than for me to have my tires rotated and oil changed. I was able to get a ride to work and was picked up when it was ready. Just an outstanding location and service. More
I was very satisfied with the service. All my questions were addressed and a fair deal was made. I left the dealership satisfied and I still am. were addressed and a fair deal was made. I left the dealership satisfied and I still am. More
I went in for a routine oil change and I had a coupon for 30 minute or less oil change. I waited for almost an hour and a half for my truck to finally get finished. When I asked the cashier about the coupo 30 minute or less oil change. I waited for almost an hour and a half for my truck to finally get finished. When I asked the cashier about the coupon she informed me the 30 minutes didn't start until the vehicle was pulled into the shop not the time I arrived. I felt embarassed that I used a coupon and she acted like I as trying to get something for nothing. I will not return to this service center and will not recommend it to anyone else. Terrible experience. More
Every time I walk through the doors of Toyota of Hattiesburg, Raymond Fuller and Ivan greet me by name. It is so nice to be a person and not just a customer. Hattiesburg, Raymond Fuller and Ivan greet me by name. It is so nice to be a person and not just a customer. More
I have been in and out of dealership several times and the way I have been treated has always been consistent. The dealership has always been professional and courteous to me and members of my family. I the way I have been treated has always been consistent. The dealership has always been professional and courteous to me and members of my family. I have and will continue to recommend Toyota of Hattiesburg to others More